Oracle CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CPQ
Score 8.0 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
Pricing
Oracle CPQ
Editions & Modules
CPQ Pricing
$240.00
per month per user
Offerings
Pricing Offerings
Oracle CPQ
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CPQ
Considered Both Products
Oracle CPQ
Chose Oracle CPQ
The company had already invested in the tool, so to make enterprise standard, Oracle CPQ was chosen.
Chose Oracle CPQ
Oracle CPQ is more flexible and user-friendly, and it has the necessary features, which helps us with long term maintenance for our product configuration rules.
Chose Oracle CPQ
Oracle CPQ is a mature product, compared to other vendors.
Chose Oracle CPQ
We considered Salesforce. Oracle CPQ gives us more flexibility.
Chose Oracle CPQ
Salesforce forces one to one relationship with their CRM. We wanted one single centralized hub. Apttus wasn't robust enough overall.
Chose Oracle CPQ
None. CPQ is the best so I never tried to look for anything else.
Chose Oracle CPQ
The other tools were fine, but they could not stack up against the power of Oracle CPQ (formerly BigMachines). Hands down Oracle CPQ blew everyone else out of the water.
Chose Oracle CPQ
We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle …
Chose Oracle CPQ
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
Chose Oracle CPQ
I'm not very familiar with CPQ alternatives but Oracle (BigMachines) is one of if not the best and largest players in the market. BigMachines founders actually created another alternative after their non-compete agreements ended with Oracle who they sold to. I'm sure their …
Chose Oracle CPQ
Our primary concern was a product configurator. Our product configurations and rules are complex and we felt that Oracle CPQ Cloud was best able to demonstrate that they could handle our complex rules. Further, we are an Oracle EBS shop and look forward to an easier time …
Chose Oracle CPQ
BigMachines was chosen by the client company. My task was to automate the interface.
Chose Oracle CPQ
I haven't explored other CPQ vendor options. But I've heard that Selectica's Salesforce/CRM integration capabilities make the software worth exploring.
Chose Oracle CPQ
BigMachines has many features that other products don't.
Chose Oracle CPQ
BigMachines is very customizable to support complex product configurations and [has the] ability to support price books, as we use different marketplace prices for the same product (SKU) seamless Salesforce integration, which is very good and it's easy to export and import data …
Chose Oracle CPQ
I don't remember exactly which other products I tested, but it eventually came down to pricing and ease of use vs the other solutions. We were in a situation where we needed a budget-conscious solution that wouldn't break the bank. All the other products we tested were way …
Chose Oracle CPQ
Bigmachines is by far the best Salesforce integrated CPQ platform.
Chose Oracle CPQ
Apttus, Evapt and some other Salesforce.com add-ons. We felt other solutions could not handle complex order outputs. They had simplistic printer friendlies – could not do split splinter friendlies. Their configuration engines lacked the ability to support complex business rules …
Chose Oracle CPQ
Our shortlist beyond Big Machines was: 1) Apptus – Their biggest downfall was their lack of responsiveness in the sales cycle. It made us very nervous about their ability to be responsive post sale. 2) Using the Salesforce.com Opportunity Products feature. Salesforce.com native …
Top Pros
Top Cons
Features
Oracle CPQ
CPQ
Comparison of CPQ features of Product A and Product B
Oracle CPQ
7.4
17 Ratings
15% below category average
Quote sharing/sending8.416 Ratings
Product configuration7.916 Ratings
Configuration options7.916 Ratings
Pricing rules7.415 Ratings
Price adjustment7.316 Ratings
Purchase history and open contracts6.815 Ratings
Guided selling/Sales portal7.415 Ratings
CPQ reporting & analytics6.116 Ratings
CPQ-CRM integration6.614 Ratings
Attachments to quotes7.316 Ratings
Order capturing8.06 Ratings
Best Alternatives
Oracle CPQ
Small Businesses
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.2 out of 10
All AlternativesView all alternatives
User Ratings
Oracle CPQ
Likelihood to Recommend
5.1
(44 ratings)
Likelihood to Renew
7.0
(26 ratings)
Usability
10.0
(7 ratings)
Availability
10.0
(3 ratings)
Performance
8.0
(2 ratings)
Support Rating
1.0
(4 ratings)
In-Person Training
8.0
(2 ratings)
Implementation Rating
2.0
(6 ratings)
User Testimonials
Oracle CPQ
Likelihood to Recommend
Oracle
I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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Pros
Oracle
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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Cons
Oracle
  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
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Likelihood to Renew
Oracle
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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Usability
Oracle
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
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Reliability and Availability
Oracle
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
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Performance
Oracle
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
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Support Rating
Oracle
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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In-Person Training
Oracle
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
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Implementation Rating
Oracle
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
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Alternatives Considered
Oracle
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
Read full review
Return on Investment
Oracle
  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
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