Likelihood to Recommend I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
Read full review ProjectPlace has formats that ensure every project is handled in a friendly manner and that results attained are optimal. Besides, ProjectPlace has an excellent time locating system, where every action is well planned and resources channeled to meet the needs. Further, ProjectPlace has the conventional way of demand planning by learning the market.
Read full review Pros Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks. Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations. Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders. Read full review As a cloud based solution, Projectplace is one of the few true multiple location, multi person project management tools available for large teams. The reliability for large projects (with teams of anywhere between 50-200+ people) was a huge selling point for this and I witnessed this first hand. The Windows and Mac applications for Projectplace are well designed and work impressively well for a project management tool. I found most of the teams had either application installed on their machine and did not have any complaints about it. Features like AI and project management viewing styles like Kanban, Ganntt and others make the experience customizable for each user and made them adapt it to their preferred project management style. Read full review Cons Significant setup time, cost, and maintenance. We have to use an implementation partner Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place Read full review Under the time tracking, it would be nice to have a set template that would load each week and not have to click a button to load the previous week's template. Somehow making it more intuitive. Having to add in each service line and each detail that I cover for every service line each week is a bit ridiculous. Read full review Likelihood to Renew So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Read full review We're committed now & have >50 users on Projectplace. All our projects are now tracked in the tool. We this investment of time & training, the cost of maintaining Projectplace is relatively low for the benefit. So we will renew, even if there are some idiosyncrasies in the tool & there are opportunities for improvement.
Read full review Usability The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Read full review Planview ProjectPlace is consistent in delivering the promised performance, which is a functional part that brings clarity. Further, Planview ProjectPlace increases the value of every transaction, where recording and documentation are well enhanced to bring a concrete way of business coordination. Finally, Planview ProjectPlace has an orderly way of bringing substantial communications.
Read full review Reliability and Availability Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Read full review No downtime-issues since the implementation. It has been very stable
Read full review Performance It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Read full review Support Rating Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Read full review Planview ProjectPlace is quite complex, but it demands better engagement with various stakeholders to initiate a useful work environment. There are credible ways of establishing more live engagement, from direct chats and audio engagements. More so, Planview ProjectPlace is more formal, and this limits some users from outlining their demands or desires in matters of program performance.
Read full review In-Person Training They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Read full review Implementation Rating It was a much more technical implementation than we thought. It involved much more code. Future releases have made and will make administering the tool easier. EDL consulting had one good developer, but when he was moved off, they were horrible to work with. The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation. Having a dedicated team (in-house) for implementation is key
Read full review create an extensive change management process to help folks embrace the change
Read full review Alternatives Considered Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
Read full review It offers a simpler alternative that's easier to manage by the less tech-savvy people. I also think that Planview Projectplace has managed to keep the product updated compared to other project management tools.
Miro is perhaps the one that comes to mind, but while evaluating, we saw fewer issues with Planview Projectplace. Overall, the decision came down to the project manager, that had previous experience and recommended the product. For me, using a product from a smaller company is better because I know that there will be a focus on improving it, unlike, for example, Microsoft products that can be discontinued at any moment.
Read full review Scalability It is a bit more difficult to fluently use in large scale implementations
Read full review Return on Investment Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer. Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously. A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year. Read full review [We have the] ability to support remote work through projects that scale across multiple groups We have large-scale quarterly projects, so the ability to save and duplicate project templates are helpful for us to keep track of tasks down to the specific card Read full review ScreenShots Planview ProjectPlace Screenshots