HubSpot CRM vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
HubSpot CRMOracle CRM On Demand
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRMOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMOracle CRM On Demand
Considered Both Products
HubSpot CRM

No answer on this topic

Oracle CRM On Demand
Chose Oracle CRM On Demand
Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline …
Top Pros
Top Cons
Features
HubSpot CRMOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.0
1506 Ratings
4% above category average
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management8.71457 Ratings8.925 Ratings
Workflow management8.31420 Ratings8.024 Ratings
Territory management6.6184 Ratings8.124 Ratings
Opportunity management8.21359 Ratings8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)8.51463 Ratings7.722 Ratings
Contract management8.0185 Ratings8.124 Ratings
Quote & order management7.4982 Ratings8.523 Ratings
Interaction tracking8.41411 Ratings8.524 Ratings
Channel / partner relationship management7.7186 Ratings9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.5
995 Ratings
0% above category average
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management7.4927 Ratings8.524 Ratings
Call center management7.6798 Ratings8.723 Ratings
Help desk management7.4849 Ratings8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.5
1328 Ratings
12% above category average
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management8.51252 Ratings9.124 Ratings
Email marketing8.61261 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.6
1376 Ratings
0% above category average
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management8.01318 Ratings8.923 Ratings
Billing and invoicing management7.1679 Ratings8.522 Ratings
Reporting7.71218 Ratings8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.9
1346 Ratings
4% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Forecasting7.61055 Ratings8.624 Ratings
Pipeline visualization8.21275 Ratings8.224 Ratings
Customizable reports7.81242 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1284 Ratings
2% below category average
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Custom fields8.01260 Ratings8.724 Ratings
Custom objects7.81090 Ratings6.924 Ratings
Scripting environment6.3132 Ratings7.821 Ratings
API for custom integration7.6883 Ratings7.023 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1240 Ratings
1% above category average
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability8.41104 Ratings9.122 Ratings
Role-based user permissions8.51183 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.4
849 Ratings
2% above category average
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Social data7.5832 Ratings8.618 Ratings
Social engagement7.4821 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.7
955 Ratings
8% above category average
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation7.8948 Ratings7.822 Ratings
Compensation management7.5613 Ratings7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1131 Ratings
5% above category average
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access7.91131 Ratings10.018 Ratings
Best Alternatives
HubSpot CRMOracle CRM On Demand
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMOracle CRM On Demand
Likelihood to Recommend
8.5
(1549 ratings)
8.9
(26 ratings)
Likelihood to Renew
9.8
(27 ratings)
-
(0 ratings)
Usability
8.3
(1444 ratings)
9.0
(1 ratings)
Support Rating
7.2
(23 ratings)
-
(0 ratings)
Implementation Rating
8.0
(8 ratings)
10.0
(1 ratings)
User Testimonials
HubSpot CRMOracle CRM On Demand
Likelihood to Recommend
HubSpot
Hubspot CRM has helped me numerous times in following up with customers if they are not immediately ready to secure services. The reminder allows me to revisit our past conversations and follow up to see if the timing is more accurate for them to sign an agreement. The ability to log all attachments under a customer or a deal is convenient and minimizes my search time in my database of customer or company files.
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Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Pros
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
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Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Cons
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
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Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Oracle
No answers on this topic
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Oracle
No answers on this topic
Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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Return on Investment
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
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Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.