Oracle CRM On Demand vs. Sales Engine International

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.2 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Sales Engine International
Score 9.0 out of 10
N/A
Sales Engine International is a new company resulting from the merger of Manticore and Sales Engine in 2012. The product has email marketing and landing page functionality with strong template libraries. The product provides connectors to both Microsoft Dynamics CRM and Salesforce.com. Primary customers are SMBs.N/A
Pricing
Oracle CRM On DemandSales Engine International
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On DemandSales Engine International
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CRM On DemandSales Engine International
Top Pros
Top Cons
Features
Oracle CRM On DemandSales Engine International
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
6% above category average
Sales Engine International
-
Ratings
Customer data management / contact management8.925 Ratings00 Ratings
Workflow management8.024 Ratings00 Ratings
Territory management8.124 Ratings00 Ratings
Opportunity management8.125 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings00 Ratings
Contract management8.124 Ratings00 Ratings
Quote & order management8.523 Ratings00 Ratings
Interaction tracking8.524 Ratings00 Ratings
Channel / partner relationship management9.023 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Sales Engine International
-
Ratings
Case management8.524 Ratings00 Ratings
Call center management8.723 Ratings00 Ratings
Help desk management8.524 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
Sales Engine International
-
Ratings
Lead management9.124 Ratings00 Ratings
Email marketing7.922 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
12% above category average
Sales Engine International
-
Ratings
Task management8.923 Ratings00 Ratings
Billing and invoicing management8.422 Ratings00 Ratings
Reporting8.523 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
Sales Engine International
-
Ratings
Forecasting8.624 Ratings00 Ratings
Pipeline visualization8.224 Ratings00 Ratings
Customizable reports7.824 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
1% below category average
Sales Engine International
-
Ratings
Custom fields8.724 Ratings00 Ratings
Custom objects6.924 Ratings00 Ratings
Scripting environment7.821 Ratings00 Ratings
API for custom integration7.023 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
5% above category average
Sales Engine International
-
Ratings
Single sign-on capability9.122 Ratings00 Ratings
Role-based user permissions8.525 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
14% above category average
Sales Engine International
-
Ratings
Social data8.618 Ratings00 Ratings
Social engagement8.518 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
4% above category average
Sales Engine International
-
Ratings
Marketing automation7.822 Ratings00 Ratings
Compensation management7.420 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Sales Engine International
-
Ratings
Mobile access10.018 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
2.3
1 Ratings
108% below category average
WYSIWYG email editor00 Ratings2.01 Ratings
Landing pages00 Ratings4.01 Ratings
Email deliverability reporting00 Ratings1.02 Ratings
List management00 Ratings2.01 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
2.3
1 Ratings
108% below category average
Lead nurturing00 Ratings1.01 Ratings
Lead scoring and grading00 Ratings2.01 Ratings
Data quality management00 Ratings2.01 Ratings
Automated sales alerts and tasks00 Ratings4.01 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
1.0
1 Ratings
153% below category average
Calendaring00 Ratings1.01 Ratings
Event/webinar marketing00 Ratings1.01 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
1.0
1 Ratings
153% below category average
Social sharing and campaigns00 Ratings1.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
1.0
1 Ratings
153% below category average
Dashboards00 Ratings1.01 Ratings
Standard reports00 Ratings1.01 Ratings
Custom reports00 Ratings1.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Sales Engine International
1.5
1 Ratings
134% below category average
API00 Ratings1.01 Ratings
Role-based workflow & approvals00 Ratings3.01 Ratings
Customizability00 Ratings1.01 Ratings
Integration with Microsoft Dynamics CRM00 Ratings1.01 Ratings
Best Alternatives
Oracle CRM On DemandSales Engine International
Small Businesses
vCita
vCita
Score 9.7 out of 10
SALESmanago
SALESmanago
Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SALESmanago
SALESmanago
Score 9.6 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.4 out of 10
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User Ratings
Oracle CRM On DemandSales Engine International
Likelihood to Recommend
8.9
(26 ratings)
3.1
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(2 ratings)
10.0
(2 ratings)
User Testimonials
Oracle CRM On DemandSales Engine International
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
Read full review
Sales Engine Media
We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline. As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
Read full review
Sales Engine Media
  • Awesome integration with CRM/SFDC.
  • Support is US-based, free with subscription, and very helpful.
  • Best workflow capability (drag and drop) I've seen in any comparable product.
  • Custom templates are available for purchase and are great for branding.
  • Easy to use landing pages.
Read full review
Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
Read full review
Sales Engine Media
  • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
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Likelihood to Renew
Oracle
No answers on this topic
Sales Engine Media
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
Read full review
Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Read full review
Sales Engine Media
Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
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Reliability and Availability
Oracle
No answers on this topic
Sales Engine Media
Manticore hardly ever has "product down time" and almost never during a normal work day for our company
Read full review
Performance
Oracle
No answers on this topic
Sales Engine Media
Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
Read full review
Support Rating
Oracle
No answers on this topic
Sales Engine Media
The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
Read full review
Online Training
Oracle
No answers on this topic
Sales Engine Media
Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
Sales Engine Media
It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
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Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Sales Engine Media
We migrated to Marketo approximately 6 months
ago, and were extremely happy with the change. Besides the higher sticker
price and the "everything's a sales pitch" communications from
Marketo, we can't find any fault.

Sales
Engine International - Manticore (commonly referred to as Manti-beast
internally) created many problems for us. And while they did integrate
with our Microsoft Dynamics environment, the software quickly ate through our
purchased storage and forced us to constantly purchase more. That alone
cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
And, when confronted about it, Manticore support flat out lied about how
much storage their activities were taking up in our system. So, while it
integrates, it's a very poor integration.
Read full review
Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Read full review
Sales Engine Media
  • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
  • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
Read full review
ScreenShots