What users are saying about
110 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

SalesGenius

Genius is well-suited for a smaller company looking to do one-off campaigns and not necessarily needing to track within a separate system. For example, the professional version of Salesforce is probably an ideal size for Genius. For a more enterprise/larger company I wouldn't suggest Genius be used.
Jessie Mead | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
SalesGenius
Customer data management / contact management
Oracle CRM On Demand
9.3
SalesGenius
Workflow management
Oracle CRM On Demand
8.9
SalesGenius
Territory management
Oracle CRM On Demand
9.3
SalesGenius
Opportunity management
Oracle CRM On Demand
9.2
SalesGenius
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
SalesGenius
Contract management
Oracle CRM On Demand
7.8
SalesGenius
Quote & order management
Oracle CRM On Demand
8.5
SalesGenius
Interaction tracking
Oracle CRM On Demand
8.3
SalesGenius
Channel / partner relationship management
Oracle CRM On Demand
8.2
SalesGenius

Customer Service & Support

Oracle CRM On Demand
8.4
SalesGenius
Case management
Oracle CRM On Demand
8.5
SalesGenius
Call center management
Oracle CRM On Demand
8.7
SalesGenius
Help desk management
Oracle CRM On Demand
8.1
SalesGenius

Marketing Automation

Oracle CRM On Demand
8.9
SalesGenius
Lead management
Oracle CRM On Demand
8.9
SalesGenius
Email marketing
Oracle CRM On Demand
8.8
SalesGenius

CRM Project Management

Oracle CRM On Demand
8.7
SalesGenius
Task management
Oracle CRM On Demand
8.3
SalesGenius
Billing and invoicing management
Oracle CRM On Demand
9.6
SalesGenius
Reporting
Oracle CRM On Demand
8.2
SalesGenius

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
SalesGenius
Forecasting
Oracle CRM On Demand
8.7
SalesGenius
Pipeline visualization
Oracle CRM On Demand
8.6
SalesGenius
Customizable reports
Oracle CRM On Demand
7.9
SalesGenius

Customization

Oracle CRM On Demand
8.4
SalesGenius
Custom fields
Oracle CRM On Demand
8.9
SalesGenius
Custom objects
Oracle CRM On Demand
8.1
SalesGenius
Scripting environment
Oracle CRM On Demand
7.9
SalesGenius
API for custom integration
Oracle CRM On Demand
8.7
SalesGenius

Security

Oracle CRM On Demand
9.4
SalesGenius
Single sign-on capability
Oracle CRM On Demand
9.0
SalesGenius
Role-based user permissions
Oracle CRM On Demand
9.8
SalesGenius

Social CRM

Oracle CRM On Demand
9.8
SalesGenius
Social data
Oracle CRM On Demand
9.8
SalesGenius
Social engagement
Oracle CRM On Demand
9.9
SalesGenius

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
SalesGenius
Marketing automation
Oracle CRM On Demand
8.5
SalesGenius
Compensation management
Oracle CRM On Demand
8.7
SalesGenius

Platform

Oracle CRM On Demand
9.3
SalesGenius
Mobile access
Oracle CRM On Demand
9.3
SalesGenius

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

SalesGenius

  • Genius helped by giving our company easy access to social sharing tools, and a streamlined process for developing unique URL's, tracking, and an intuitive dashboard reporting system. It's well designed UX makes it easy to train new employees to use.
  • As an analytics person, data is important to me. However, website tagging can be an enormous time commitment. Genius helped by allowing our company to get client sites tagged in order to track in-depth analytics and develop more sophisticated engagement metrics.
  • Email solutions worked wonders, by automating the customized email process and including it in the same application that we use for our other marketing channels.
Jeremy Shabtai | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

SalesGenius

  • CRM Integration - Although Genius was great at tracking individual activity, there wasn't a way to pull over specific campaign details (ie, bounces, deliverables, statistics, charts). Our end-users not participating in the direct campaign had no way of knowing the results from within Salesforce.
  • Communication - I had a difficult time contacting Genius when I had issues or questions.
Jessie Mead | TrustRadius Reviewer

Likelihood to Renew

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

SalesGenius

SalesGenius 2.1
Based on 2 answers
Platform replaces many of the tools we used to use, creating efficiencies. Only reason not to renew is if another product comes along with a lower price tag.
Jeremy Shabtai | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

SalesGenius

SalesGenius 7.0
Based on 1 answer
Extremely user friendly as a stand-alone marketing platform.
Jessie Mead | TrustRadius Reviewer

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

SalesGenius

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

SalesGenius

Pardot is within the Salesforce CRM, so solves many issues for us as far as our employees seeing direct results. Genius is more suited for the larger, enterprise company, whereas Genius is better for a smaller team. Both are extremely efficient, just target a different business size/purpose.
Jessie Mead | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

SalesGenius

  • Training new hires has become significantly more efficient due to ease of use.
  • Increased website engagement metrics across the board.
Jeremy Shabtai | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

SalesGenius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesGenius Editions & Modules

Edition
Startups$4001
Small Teams$8001
The Big Guns$1,2001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
SalesGenius
6.0

Likelihood to Renew

Oracle CRM On Demand
SalesGenius
2.1

Usability

Oracle CRM On Demand
9.0
SalesGenius
7.0

Implementation Rating

Oracle CRM On Demand
10.0
SalesGenius

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