Oracle CRM On Demand vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Pricing
Oracle CRM On DemandSalesOutlook CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On DemandSalesOutlook
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CRM On DemandSalesOutlook CRM
Top Pros
Top Cons
Features
Oracle CRM On DemandSalesOutlook CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
SalesOutlook CRM
8.8
4 Ratings
14% above category average
Customer data management / contact management8.925 Ratings9.44 Ratings
Workflow management8.024 Ratings9.73 Ratings
Territory management8.124 Ratings9.54 Ratings
Opportunity management8.125 Ratings7.73 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings9.74 Ratings
Contract management8.124 Ratings9.04 Ratings
Quote & order management8.523 Ratings9.04 Ratings
Interaction tracking8.524 Ratings6.54 Ratings
Channel / partner relationship management9.023 Ratings8.44 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
SalesOutlook CRM
7.2
3 Ratings
4% below category average
Case management8.524 Ratings7.73 Ratings
Call center management8.723 Ratings5.02 Ratings
Help desk management8.524 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
SalesOutlook CRM
7.0
3 Ratings
7% below category average
Lead management9.124 Ratings7.03 Ratings
Email marketing7.922 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
SalesOutlook CRM
7.1
4 Ratings
6% below category average
Task management8.923 Ratings7.84 Ratings
Billing and invoicing management8.522 Ratings5.93 Ratings
Reporting8.523 Ratings7.72 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
SalesOutlook CRM
7.8
3 Ratings
3% above category average
Forecasting8.624 Ratings8.33 Ratings
Pipeline visualization8.224 Ratings9.02 Ratings
Customizable reports7.824 Ratings6.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Custom fields8.724 Ratings8.32 Ratings
Custom objects6.924 Ratings5.72 Ratings
Scripting environment7.821 Ratings7.02 Ratings
API for custom integration7.023 Ratings8.32 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
SalesOutlook CRM
7.7
2 Ratings
8% below category average
Single sign-on capability9.122 Ratings7.42 Ratings
Role-based user permissions8.525 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
SalesOutlook CRM
8.3
3 Ratings
13% above category average
Social data8.618 Ratings8.33 Ratings
Social engagement8.518 Ratings8.43 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
SalesOutlook CRM
7.5
3 Ratings
5% above category average
Marketing automation7.822 Ratings8.73 Ratings
Compensation management7.420 Ratings6.32 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
SalesOutlook CRM
6.7
2 Ratings
11% below category average
Mobile access10.018 Ratings6.72 Ratings
Best Alternatives
Oracle CRM On DemandSalesOutlook CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CRM On DemandSalesOutlook CRM
Likelihood to Recommend
8.9
(26 ratings)
9.0
(4 ratings)
Usability
9.0
(1 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandSalesOutlook CRM
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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SalesOutlook
  • sales analysis
  • Product movement analysis
  • Tertiary sales
  • Documentation & Contract
  • Sales & Marketing review
  • Category performance
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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SalesOutlook
  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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SalesOutlook
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
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Support Rating
Oracle
No answers on this topic
SalesOutlook
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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SalesOutlook
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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SalesOutlook
it is very user-friendly and having very good compatibility with other software. Moreover the aftersales training and support is best amongst in the industry.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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SalesOutlook
  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Read full review
ScreenShots