What users are saying about
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Top Rated
472 Ratings
110 Ratings
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Score 8.5 out of 100

SharpSpring

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Top Rated
472 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

SharpSpring

I think any agency that's looking for a tool to resell could benefit from SharpSpring—mainly because of the price point and because it's all in one. I've noticed that clients get tired of having to pay more every time we want to try something new or step up their marketing. This allows them to have a better idea of what their expenses are going to be. I also think that small businesses that need marketing tools that won't break the bank can benefit.
Jordan Valentin | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
SharpSpring
Customer data management / contact management
Oracle CRM On Demand
9.3
SharpSpring
Workflow management
Oracle CRM On Demand
8.9
SharpSpring
Territory management
Oracle CRM On Demand
9.3
SharpSpring
Opportunity management
Oracle CRM On Demand
9.2
SharpSpring
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
SharpSpring
Contract management
Oracle CRM On Demand
7.8
SharpSpring
Quote & order management
Oracle CRM On Demand
8.5
SharpSpring
Interaction tracking
Oracle CRM On Demand
8.3
SharpSpring
Channel / partner relationship management
Oracle CRM On Demand
8.2
SharpSpring

Customer Service & Support

Oracle CRM On Demand
8.4
SharpSpring
Case management
Oracle CRM On Demand
8.5
SharpSpring
Call center management
Oracle CRM On Demand
8.7
SharpSpring
Help desk management
Oracle CRM On Demand
8.1
SharpSpring

Marketing Automation

Oracle CRM On Demand
8.9
SharpSpring
Lead management
Oracle CRM On Demand
8.9
SharpSpring
Email marketing
Oracle CRM On Demand
8.8
SharpSpring

CRM Project Management

Oracle CRM On Demand
8.7
SharpSpring
Task management
Oracle CRM On Demand
8.3
SharpSpring
Billing and invoicing management
Oracle CRM On Demand
9.6
SharpSpring
Reporting
Oracle CRM On Demand
8.2
SharpSpring

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
SharpSpring
Forecasting
Oracle CRM On Demand
8.7
SharpSpring
Pipeline visualization
Oracle CRM On Demand
8.6
SharpSpring
Customizable reports
Oracle CRM On Demand
7.9
SharpSpring

Customization

Oracle CRM On Demand
8.4
SharpSpring
Custom fields
Oracle CRM On Demand
8.9
SharpSpring
Custom objects
Oracle CRM On Demand
8.1
SharpSpring
Scripting environment
Oracle CRM On Demand
7.9
SharpSpring
API for custom integration
Oracle CRM On Demand
8.7
SharpSpring

Security

Oracle CRM On Demand
9.4
SharpSpring
Single sign-on capability
Oracle CRM On Demand
9.0
SharpSpring
Role-based user permissions
Oracle CRM On Demand
9.8
SharpSpring

Social CRM

Oracle CRM On Demand
9.8
SharpSpring
Social data
Oracle CRM On Demand
9.8
SharpSpring
Social engagement
Oracle CRM On Demand
9.9
SharpSpring

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
SharpSpring
Marketing automation
Oracle CRM On Demand
8.5
SharpSpring
Compensation management
Oracle CRM On Demand
8.7
SharpSpring

Platform

Oracle CRM On Demand
9.3
SharpSpring
Mobile access
Oracle CRM On Demand
9.3
SharpSpring

Email & Online Marketing

Oracle CRM On Demand
SharpSpring
7.9
WYSIWYG email editor
Oracle CRM On Demand
SharpSpring
7.1
Dynamic content
Oracle CRM On Demand
SharpSpring
8.2
Ability to test dynamic content
Oracle CRM On Demand
SharpSpring
8.2
Landing pages
Oracle CRM On Demand
SharpSpring
7.8
A/B testing
Oracle CRM On Demand
SharpSpring
8.1
Mobile optimization
Oracle CRM On Demand
SharpSpring
7.3
Email deliverability reporting
Oracle CRM On Demand
SharpSpring
7.7
List management
Oracle CRM On Demand
SharpSpring
8.4
Triggered drip sequences
Oracle CRM On Demand
SharpSpring
8.6

Lead Management

Oracle CRM On Demand
SharpSpring
8.5
Lead nurturing
Oracle CRM On Demand
SharpSpring
8.4
Lead scoring and grading
Oracle CRM On Demand
SharpSpring
8.7
Data quality management
Oracle CRM On Demand
SharpSpring
8.4
Automated sales alerts and tasks
Oracle CRM On Demand
SharpSpring
8.7

Campaign Management

Oracle CRM On Demand
SharpSpring
7.4
Calendaring
Oracle CRM On Demand
SharpSpring
7.2
Event/webinar marketing
Oracle CRM On Demand
SharpSpring
7.5

Social Media Marketing

Oracle CRM On Demand
SharpSpring
7.0
Social sharing and campaigns
Oracle CRM On Demand
SharpSpring
6.8
Social profile integration
Oracle CRM On Demand
SharpSpring
7.1

Reporting & Analytics

Oracle CRM On Demand
SharpSpring
7.7
Dashboards
Oracle CRM On Demand
SharpSpring
7.8
Standard reports
Oracle CRM On Demand
SharpSpring
7.9
Custom reports
Oracle CRM On Demand
SharpSpring
7.5

Platform & Infrastructure

Oracle CRM On Demand
SharpSpring
8.0
API
Oracle CRM On Demand
SharpSpring
7.9
Role-based workflow & approvals
Oracle CRM On Demand
SharpSpring
8.0
Customizability
Oracle CRM On Demand
SharpSpring
7.5
Integration with Salesforce.com
Oracle CRM On Demand
SharpSpring
7.9
Integration with Microsoft Dynamics CRM
Oracle CRM On Demand
SharpSpring
8.4
Integration with SugarCRM
Oracle CRM On Demand
SharpSpring
8.2

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

SharpSpring

  • Onboarding is easy for us as well as clients. Not a hassle for them.
  • Integrates smoothly with client CRM. This helps to close more sales and increases retention.
  • Visual flowchart for planning makes it easier to plan, communicate and implement things such automation processes.
  • Email having after the click tracking, keeps us informed of how out nurturing campaigns are working and what to change.
  • Advanced lead scoring to keep focused on the right things at the right time in the funnel process.
  • Lead funnel builder with Webex integration saves us time and money in getting a perfect funnel that integrates with the site perfectly.
  • Social activity history of the lead is something that gives us a real-time assessment of what is working in social media.
Matthew Maginley | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

SharpSpring

  • There are not workflows that can use custom fields from accounts.
  • You can't access the complete database of your instance.
  • It is limited to the use of information in custom fields to make arithmetic operations.
  • Is limited in the configuration of roles and permissions.
Christopher Hernandez | TrustRadius Reviewer

Likelihood to Renew

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.9
Based on 27 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

SharpSpring

SharpSpring 8.2
Based on 18 answers
Mostly good, and they have upped their support game of late. One annoying thing they continue to do, though, is introduce changes to the platform with no notification...so you go in to do something, and you're stuck fiddling for a long time trying to figure out what changed and how to cope. But, again, generally when you contact support, they are helpful and do follow up to be sure your problem is solved.
Lisa Moughan | TrustRadius Reviewer

Support Rating

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.7
Based on 18 answers
They always resolve my issue as best as they can, explain in depth and always offer many different venues to talk to them, whether it is through email, phone, etc. I can trust that it gets to someone and doesn't go into a blackhole, and I felt like they actually listen and are not dismissive.
Lucy Nguyen | TrustRadius Reviewer

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

SharpSpring

SharpSpring 8.2
Based on 6 answers
Our custom application (CASL compliance) was not the typical on-boarding process for SharpSpring and they managed it very well. If we had to do it over, we would have let SharpSpring train us in their standard manner, trusting that the CASL compliance issues would sort themselves out in the process. Due to our own decisions we made our learning curve a little more difficult.
Derek A. Lackey | TrustRadius Reviewer

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

SharpSpring

We previously used the Act-On Software through a 3rd partymarketing company.The fact that SharpSpring does not require us to use a 3rd party marketing team due to ease of use as well as offer more options at a lower price made the decision to go with SharpSpring that much easier.
Mark Percival Jr | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

SharpSpring

  • Able to use lists to focus Sales efforts on call campaigns, which lead to increased registrations.
  • Saves time by using email templates, which leads to increased productivity.
  • Simple to create forms makes call to actions a snap, which leads to increased engagement.
Chuck Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SharpSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
SharpSpring
8.1

Likelihood to Renew

Oracle CRM On Demand
SharpSpring
8.9

Usability

Oracle CRM On Demand
9.0
SharpSpring
8.2

Reliability and Availability

Oracle CRM On Demand
SharpSpring
4.5

Performance

Oracle CRM On Demand
SharpSpring
7.3

Support Rating

Oracle CRM On Demand
SharpSpring
8.7

Online Training

Oracle CRM On Demand
SharpSpring
4.5

Implementation Rating

Oracle CRM On Demand
10.0
SharpSpring
8.2

Scalability

Oracle CRM On Demand
SharpSpring
4.5

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