What users are saying about
4 Ratings
110 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Vero

Vero tends to play nice with companies that have their websites as the primary source of truth. This allows them to send as many events as they need and develop more complex workflows that introduce conditionality into Vero emails. However, for those that rely more on Salesforce, it might have more limited applications. The product is fairly easy to use, so it's easy for multiple people on the team to pick it up and do what they need for their respective groups. On the other hand, creating email templates will require some knowledge of HTML/CSS, unless those are copied from another source. That would require another product of course that provides more robust layout editing features and templates.
Frank Ramirez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Vero
Customer data management / contact management
Oracle CRM On Demand
9.3
Vero
Workflow management
Oracle CRM On Demand
8.9
Vero
Territory management
Oracle CRM On Demand
9.3
Vero
Opportunity management
Oracle CRM On Demand
9.2
Vero
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Vero
Contract management
Oracle CRM On Demand
7.8
Vero
Quote & order management
Oracle CRM On Demand
8.5
Vero
Interaction tracking
Oracle CRM On Demand
8.3
Vero
Channel / partner relationship management
Oracle CRM On Demand
8.2
Vero

Customer Service & Support

Oracle CRM On Demand
8.4
Vero
Case management
Oracle CRM On Demand
8.5
Vero
Call center management
Oracle CRM On Demand
8.7
Vero
Help desk management
Oracle CRM On Demand
8.1
Vero

Marketing Automation

Oracle CRM On Demand
8.9
Vero
Lead management
Oracle CRM On Demand
8.9
Vero
Email marketing
Oracle CRM On Demand
8.8
Vero

CRM Project Management

Oracle CRM On Demand
8.7
Vero
Task management
Oracle CRM On Demand
8.3
Vero
Billing and invoicing management
Oracle CRM On Demand
9.6
Vero
Reporting
Oracle CRM On Demand
8.2
Vero

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Vero
Forecasting
Oracle CRM On Demand
8.7
Vero
Pipeline visualization
Oracle CRM On Demand
8.6
Vero
Customizable reports
Oracle CRM On Demand
7.9
Vero

Customization

Oracle CRM On Demand
8.4
Vero
Custom fields
Oracle CRM On Demand
8.9
Vero
Custom objects
Oracle CRM On Demand
8.1
Vero
Scripting environment
Oracle CRM On Demand
7.9
Vero
API for custom integration
Oracle CRM On Demand
8.7
Vero

Security

Oracle CRM On Demand
9.4
Vero
Single sign-on capability
Oracle CRM On Demand
9.0
Vero
Role-based user permissions
Oracle CRM On Demand
9.8
Vero

Social CRM

Oracle CRM On Demand
9.8
Vero
Social data
Oracle CRM On Demand
9.8
Vero
Social engagement
Oracle CRM On Demand
9.9
Vero

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Vero
Marketing automation
Oracle CRM On Demand
8.5
Vero
Compensation management
Oracle CRM On Demand
8.7
Vero

Platform

Oracle CRM On Demand
9.3
Vero
Mobile access
Oracle CRM On Demand
9.3
Vero

Email & Online Marketing

Oracle CRM On Demand
Vero
9.0
WYSIWYG email editor
Oracle CRM On Demand
Vero
7.3
Dynamic content
Oracle CRM On Demand
Vero
9.7
Ability to test dynamic content
Oracle CRM On Demand
Vero
10.0
A/B testing
Oracle CRM On Demand
Vero
10.0
Mobile optimization
Oracle CRM On Demand
Vero
8.8
Email deliverability reporting
Oracle CRM On Demand
Vero
8.3
List management
Oracle CRM On Demand
Vero
9.0
Triggered drip sequences
Oracle CRM On Demand
Vero
9.3

Reporting & Analytics

Oracle CRM On Demand
Vero
9.7
Dashboards
Oracle CRM On Demand
Vero
9.7
Standard reports
Oracle CRM On Demand
Vero
9.4
Custom reports
Oracle CRM On Demand
Vero
10.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Vero

  • Segmentation
  • Contact management
  • Template design
Anonymous | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Vero

  • Migration from our previous provider took longer than we initially expected.
  • The email template options are a bit limited compared to other email software.
Anonymous | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Vero

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Vero

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Vero

Vero's price tag is far more attractive but for what you will find to be clear and obvious reasons. Vero has no CRM unlike HubSpot and Infusionsoft. Vero also has limited tracking unlike the seemingly endless possibilities offered from HubSpot which as we all know comes with at a significant cost, often not feasible by a small startup company.
James McQuillin | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Vero

  • The overall costs of using Vero have been much lower than using two comparable products that handle transactional emails and newsletters, respectively. MailChimp has relatively recently integrated their Mandrill product for transactional emails, so that's worth looking at as well.
  • Using a single product for many things lowers the learning curve, as team members only have to learn one product well, rather than several.
  • While infrequent, Vero's outages have impacted our operations at times. If absolute reliability is crucial to your business, then you may have to find a larger provider with a more robust infrastructure. As mentioned, though, it hasn't been a big problem for us.
Frank Ramirez | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Vero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Vero Editions & Modules

Edition
Starter - unlimited email and push messages$1251
Growth - unlimited email and push messages$1992
Pro - unlimited email and push messages$3993
Scale - unlimited email and push messages$7494
Enterprise - unlimited email and push messages1,049+5
  1. 15,000 subscribers
  2. 50,000 subscribers
  3. 100,000 subscribers
  4. 200,000 subscribers
  5. 200,000+ subscribers
Additional Pricing Details
Save 15% with an annual subscription

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Vero
8.7

Usability

Oracle CRM On Demand
9.0
Vero

Implementation Rating

Oracle CRM On Demand
10.0
Vero

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