What users are saying about
110 Ratings
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Score 8.5 out of 100
69 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Zoho Campaigns

It is very well suited to get the traffic on our social media platforms and our website. It is very helpful in interacting with subscribers on those social media platforms. It establishes client engagement. I didn't find it well suited in transnational emails. It did not give satisfactory results.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Zoho Campaigns
Customer data management / contact management
Oracle CRM On Demand
9.3
Zoho Campaigns
Workflow management
Oracle CRM On Demand
8.9
Zoho Campaigns
Territory management
Oracle CRM On Demand
9.3
Zoho Campaigns
Opportunity management
Oracle CRM On Demand
9.2
Zoho Campaigns
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Zoho Campaigns
Contract management
Oracle CRM On Demand
7.8
Zoho Campaigns
Quote & order management
Oracle CRM On Demand
8.5
Zoho Campaigns
Interaction tracking
Oracle CRM On Demand
8.3
Zoho Campaigns
Channel / partner relationship management
Oracle CRM On Demand
8.2
Zoho Campaigns

Customer Service & Support

Oracle CRM On Demand
8.4
Zoho Campaigns
Case management
Oracle CRM On Demand
8.5
Zoho Campaigns
Call center management
Oracle CRM On Demand
8.7
Zoho Campaigns
Help desk management
Oracle CRM On Demand
8.1
Zoho Campaigns

Marketing Automation

Oracle CRM On Demand
8.9
Zoho Campaigns
Lead management
Oracle CRM On Demand
8.9
Zoho Campaigns
Email marketing
Oracle CRM On Demand
8.8
Zoho Campaigns

CRM Project Management

Oracle CRM On Demand
8.7
Zoho Campaigns
Task management
Oracle CRM On Demand
8.3
Zoho Campaigns
Billing and invoicing management
Oracle CRM On Demand
9.6
Zoho Campaigns
Reporting
Oracle CRM On Demand
8.2
Zoho Campaigns

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Zoho Campaigns
Forecasting
Oracle CRM On Demand
8.7
Zoho Campaigns
Pipeline visualization
Oracle CRM On Demand
8.6
Zoho Campaigns
Customizable reports
Oracle CRM On Demand
7.9
Zoho Campaigns

Customization

Oracle CRM On Demand
8.4
Zoho Campaigns
Custom fields
Oracle CRM On Demand
8.9
Zoho Campaigns
Custom objects
Oracle CRM On Demand
8.1
Zoho Campaigns
Scripting environment
Oracle CRM On Demand
7.9
Zoho Campaigns
API for custom integration
Oracle CRM On Demand
8.7
Zoho Campaigns

Security

Oracle CRM On Demand
9.4
Zoho Campaigns
Single sign-on capability
Oracle CRM On Demand
9.0
Zoho Campaigns
Role-based user permissions
Oracle CRM On Demand
9.8
Zoho Campaigns

Social CRM

Oracle CRM On Demand
9.8
Zoho Campaigns
Social data
Oracle CRM On Demand
9.8
Zoho Campaigns
Social engagement
Oracle CRM On Demand
9.9
Zoho Campaigns

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Zoho Campaigns
Marketing automation
Oracle CRM On Demand
8.5
Zoho Campaigns
Compensation management
Oracle CRM On Demand
8.7
Zoho Campaigns

Platform

Oracle CRM On Demand
9.3
Zoho Campaigns
Mobile access
Oracle CRM On Demand
9.3
Zoho Campaigns

Email & Online Marketing

Oracle CRM On Demand
Zoho Campaigns
7.5
WYSIWYG email editor
Oracle CRM On Demand
Zoho Campaigns
7.0
Dynamic content
Oracle CRM On Demand
Zoho Campaigns
7.8
Ability to test dynamic content
Oracle CRM On Demand
Zoho Campaigns
7.0
Landing pages
Oracle CRM On Demand
Zoho Campaigns
7.8
A/B testing
Oracle CRM On Demand
Zoho Campaigns
8.0
Mobile optimization
Oracle CRM On Demand
Zoho Campaigns
6.9
Email deliverability reporting
Oracle CRM On Demand
Zoho Campaigns
7.7
List management
Oracle CRM On Demand
Zoho Campaigns
7.4
Triggered drip sequences
Oracle CRM On Demand
Zoho Campaigns
8.0

Reporting & Analytics

Oracle CRM On Demand
Zoho Campaigns
7.3
Dashboards
Oracle CRM On Demand
Zoho Campaigns
7.6
Standard reports
Oracle CRM On Demand
Zoho Campaigns
7.4
Custom reports
Oracle CRM On Demand
Zoho Campaigns
6.8

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Zoho Campaigns

  • I use it because it is a "free" program that "comes with" our CRM tool. I don't find this to be a useful tool at all. It is a major pain to use and I don't recommend it to anyone who does "real" email marketing. I've been doing email marketing for 18 years and I have never used a worse program than this one. Seriously - take my advice and use MailChimp. The marketing automation that Zoho claims this feature has, is awful. After using it for almost two years, I dread every time I have to create a new email.
Jason Ensign | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Zoho Campaigns

  • The social campaigns section we have not used much, probably because it only works with Twitter and Facebook, and we are more active on Google+ and LinkedIn.
  • The templates are nice, but I have seen other services with better pre-built templates.
  • To segment lists can be a bit hard to configure initially, however exporting lists from our CRM is simple.
Jon Porreca | TrustRadius Reviewer

Likelihood to Renew

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Zoho Campaigns

Zoho Campaigns 10.0
Based on 1 answer
Because I am a single user organization and the subscription is free for up to 3 users.
Stacy Venditto | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Zoho Campaigns

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Zoho Campaigns

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Zoho Campaigns

The main reason we picked Zoho Campaigns was that we needed to use Zoho Books. QB Desktop, Online and Xero all didn't support the features we needed so we went with Zoho Books. It was the best decision we made. We now get Zoho CRM, Campaigns, Inventory, and 20+ other major applications all for less cost than just Quickbooks.
Matthew Christensen | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Zoho Campaigns

  • As mentioned before, Zoho Campaigns is a great value for money if you are tight on budget. As the yearly charges are very affordable.
  • It may not match up to the deliverability robustness of Mailchimp, but the additional features like integration, support and ease-of-use make it a great investment and a better return.
  • The best ROI can be availed when bought under Zoho One - suite which is a complete CRM solution and offers the best of the integrations.
Sitanshu Mehrotra | TrustRadius Reviewer

Screenshots

Oracle CRM On Demand

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Campaigns

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Zoho Campaigns
7.3

Likelihood to Renew

Oracle CRM On Demand
Zoho Campaigns
10.0

Usability

Oracle CRM On Demand
9.0
Zoho Campaigns

Implementation Rating

Oracle CRM On Demand
10.0
Zoho Campaigns

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