Nimble vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 7.2 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Oracle CRM On Demand
Score 6.4 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
NimbleOracle CRM On Demand
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
NimbleOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
NimbleOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
10% above category average
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management9.529 Ratings8.925 Ratings
Workflow management8.428 Ratings8.024 Ratings
Territory management8.724 Ratings8.124 Ratings
Opportunity management8.228 Ratings8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)9.429 Ratings7.722 Ratings
Contract management8.523 Ratings8.124 Ratings
Quote & order management6.721 Ratings8.523 Ratings
Interaction tracking9.227 Ratings8.524 Ratings
Channel / partner relationship management8.126 Ratings9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.2
22 Ratings
9% above category average
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management7.922 Ratings8.524 Ratings
Call center management8.220 Ratings8.723 Ratings
Help desk management8.321 Ratings8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
14% above category average
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management8.426 Ratings9.124 Ratings
Email marketing9.026 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
8% above category average
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management8.529 Ratings8.923 Ratings
Billing and invoicing management8.418 Ratings8.522 Ratings
Reporting7.725 Ratings8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
16% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Forecasting8.923 Ratings8.624 Ratings
Pipeline visualization8.827 Ratings8.224 Ratings
Customizable reports9.023 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
13% above category average
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Custom fields9.029 Ratings8.724 Ratings
Custom objects8.322 Ratings6.924 Ratings
Scripting environment8.518 Ratings7.821 Ratings
API for custom integration8.820 Ratings7.023 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
11% above category average
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability9.324 Ratings9.122 Ratings
Role-based user permissions9.224 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
14% above category average
Oracle CRM On Demand
8.5
18 Ratings
15% above category average
Social data8.529 Ratings8.618 Ratings
Social engagement8.429 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
20% above category average
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation8.725 Ratings7.822 Ratings
Compensation management8.919 Ratings7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
27 Ratings
10% above category average
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access8.327 Ratings10.018 Ratings
Best Alternatives
NimbleOracle CRM On Demand
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NimbleOracle CRM On Demand
Likelihood to Recommend
8.5
(33 ratings)
8.9
(26 ratings)
Likelihood to Renew
8.3
(2 ratings)
-
(0 ratings)
Usability
8.5
(19 ratings)
9.0
(1 ratings)
Support Rating
9.8
(19 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
NimbleOracle CRM On Demand
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Pros
Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Cons
Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Likelihood to Renew
Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Oracle
No answers on this topic
Usability
Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Support Rating
Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Oracle
No answers on this topic
Implementation Rating
Nimble
No answers on this topic
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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Return on Investment
Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
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Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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ScreenShots