44 Ratings
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Score 7.2 out of 100
34 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Oracle WebCenter Sites

Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:
  • How important is the ease with which my business users update content?
  • How often are updates made?
  • How distributed are my business contributors?
  • How important is preview in my organization's workflow and publishing process?
Earl Powers | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Oracle WebCenter Sites
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Oracle WebCenter Sites
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
Oracle WebCenter Sites
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Oracle WebCenter Sites
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Oracle WebCenter Sites
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Oracle WebCenter Sites
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Oracle WebCenter Sites
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Oracle WebCenter Sites
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Oracle WebCenter Sites

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Oracle WebCenter Sites
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Oracle WebCenter Sites

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Oracle WebCenter Sites
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Oracle WebCenter Sites
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Oracle WebCenter Sites
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Oracle WebCenter Sites

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Oracle WebCenter Sites
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Oracle WebCenter Sites
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Oracle WebCenter Sites
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Oracle WebCenter Sites
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Oracle WebCenter Sites

Security

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0
Role-based user permissions
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0

Platform & Infrastructure

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
5.5
API
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
5.0
Internationalization / multi-language
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.0

Web Content Creation

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.8
WYSIWYG editor
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
8.0
Code quality / cleanliness
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
8.0
Admin section
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
8.0
Page templates
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.0
Library of website themes
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0
Mobile optimization / responsive design
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
3.0
Publishing workflow
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.0
Form generator
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
8.5

Web Content Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.2
Content taxonomy
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0
SEO support
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0
Bulk management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
6.0
Availability / breadth of extensions
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
4.0
Community / comment management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
7.0

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Oracle WebCenter Sites

  • Easy-to-use content authoring and design tools for business users.
  • Segmentation based on implicit (behavioral) or explicit (known user or characteristics) criteria or a combination of the two.
  • Flexible rules engine for creation of customer segments and recommendations, enabling delivery of targeted content and campaigns.
Beniamino Carriero | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Sites

  • Creating new content is not so easy
  • Publishing is not trivial
  • In my opinion documentation is weak
  • I think there are cheaper solutions then WCS
Kamil Dobrowolski | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Oracle WebCenter Sites

Oracle WebCenter Sites 4.3
Based on 3 answers
A valuable tool for enabling marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty. It also allows multi-site management (in fact Sites) using the assets and template developed, without having to re-implement again for each individual site.
Beniamino Carriero | TrustRadius Reviewer

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Oracle WebCenter Sites

Oracle WebCenter Sites 10.0
Based on 1 answer
The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.
Earl Powers | TrustRadius Reviewer

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Oracle WebCenter Sites

There are lot of WCM products available in the market, some free and some licensed. But for a organisation using more Oracle products and on Java technology, WCS is the best in class, for intranet and internet needs. It has everything which is required for a web application. Also it can be well integrated with other platforms with Oracle Document Cloud/Oracle Content/Oracle Identity Manager and a lot more. Its a well integrated product. It can also be integrated with social media using a community plugin. It also comes with its own search and analytics tools. The templates are pure JSP and can be easily coded by Java developers using the development guide. Its based on Java, so writing custom applications and integrating is easy
Vijay Shah | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Oracle WebCenter Sites

  • It has alleviated some of the burden on our IT staff.
  • It has allowed our Marketing department to be more hands-on with content changes, and they have more flexibility with the types of changes and how often they make them.
Anonymous | TrustRadius Reviewer

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle WebCenter Sites

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Oracle WebCenter Sites
6.0

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
Oracle WebCenter Sites
4.3

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle WebCenter Sites
10.0

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