Likelihood to Recommend
Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
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Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:
How important is the ease with which my business users update content? How often are updates made? How distributed are my business contributors? How important is preview in my organization's workflow and publishing process? Read full review Pros It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed. It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment. Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control. Read full review Easy-to-use content authoring and design tools for business users. Segmentation based on implicit (behavioral) or explicit (known user or characteristics) criteria or a combination of the two. Flexible rules engine for creation of customer segments and recommendations, enabling delivery of targeted content and campaigns. Read full review Cons Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations. They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either. Read full review Creating new content is not so easy Publishing is not trivial In my opinion documentation is weak I think there are cheaper solutions then WCS Read full review Likelihood to Renew
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
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A valuable tool for enabling marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty. It also allows multi-site management (in fact Sites) using the assets and template developed, without having to re-implement again for each individual site.
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The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.
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The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
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There are lot of WCM products available in the market, some free and some licensed. But for a organisation using more Oracle products and on Java technology, WCS is the best in class, for intranet and internet needs. It has everything which is required for a web application. Also it can be well integrated with other platforms with Oracle Document Cloud/Oracle Content/Oracle Identity Manager and a lot more. Its a well integrated product. It can also be integrated with social media using a community plugin. It also comes with its own search and analytics tools. The templates are pure JSP and can be easily coded by Java developers using the development guide. Its based on Java, so writing custom applications and integrating is easy
Read full review Return on Investment We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG. Sharing data and communication improved greatly between legal/finance and marketing. Read full review It has alleviated some of the burden on our IT staff. It has allowed our Marketing department to be more hands-on with content changes, and they have more flexibility with the types of changes and how often they make them. Read full review ScreenShots