44 Ratings
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Score 7.2 out of 100
22 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

PrestaShop

Being a self-hosted solution, it is well suited for people who have a minimum of technical and coding knowledge. If you have no technical skills, you may need to go with other options that are hosted. Also, if you are not willing to invest in customizations and add-ons, PrestaShop would not be the best option to go with.
Lichaa TRAD | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
PrestaShop
6.7
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
PrestaShop
8.5
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
PrestaShop
6.5
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
PrestaShop
5.0
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
PrestaShop
5.0
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
8.5
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
PrestaShop
5.0
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
PrestaShop
9.0
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
PrestaShop
6.0
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
PrestaShop
7.0

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
PrestaShop
6.8
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
6.0
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
PrestaShop
7.5

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
7.0
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
7.0

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
PrestaShop
5.8
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
PrestaShop
7.5
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
PrestaShop
5.5
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
PrestaShop
4.5

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
PrestaShop
8.1
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
7.0
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
PrestaShop
8.0
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
PrestaShop
8.0
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
PrestaShop
10.0
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
PrestaShop
7.5

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

PrestaShop

  • Administration panel is easy and essential
  • Product configuration is ready to go and product page comes with lots of information
  • It doesn't require huge server resources
Marco Casieri | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

PrestaShop

  • Documentation and support needs to be updated and expanded. There's a lack of books, and the only support aside from the forum is official prestashop support, which is not cheap. The system is too massive to have such little support.
  • Too many things can go wrong with too little explanation as to why. Too much time is wasted trying to figure out why prestashop isn't working as intended because of this. Seems that most of the questions online are people fumbling around with vague issues and errors and no explanation.
  • Code should either be organized more intuitively, or there should be more help outlining what is going on during runtime for debug purposes. Why is there not a built in way to display the tpl that is being loaded in each section? I tried figuring out how to do it myself using the documentation but gave up. Instead I have to swim through the entire code to figure out how to do it myself. Should not be this complicated.
  • Too many things can go wrong when transferring or copying the website, which essentially breaks everything. Again, too little help and messages explaining why things don't work. Internet search shows that this is a common issue.
Shay O'Neil | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

PrestaShop

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

PrestaShop

In the past I have used Magento, which is a very popular platform, but personally it didn't sit well with me because of the complexity of the back-end and how inconvenient it was for developers. Shopify is more for a quick setup and hands-off approach. It's good for those who want a simple install with minimal involvement.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

PrestaShop

  • Get the work done.
  • Not very SEO friendly.
Anonymous | TrustRadius Reviewer

Screenshots

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PrestaShop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
PrestaShop
8.0

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
PrestaShop

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