Oracle CX Commerce vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CX Commerce
Score 8.1 out of 10
N/A
Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.N/A
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Oracle CX CommerceSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CX CommerceSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Community Pulse
Oracle CX CommerceSAP Commerce Cloud
Considered Both Products
Oracle CX Commerce
Chose Oracle CX Commerce
We have moved away from legacy methods of managing each storefront as a separate entity. Management of infrastructure, pricing, and catalogs at a storefront level with the backend powered by disparate systems was challenging. Adopting Oracle CX Commerce (formerly Oracle …
Chose Oracle CX Commerce
In many cases it depends on the needs of the client. In some cases they might already have experience with some part of one of these products. I have not seen a product with a better line of APIs that make it easy to get a site up and running.
SAP Commerce Cloud
Chose SAP Commerce Cloud
SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there …
Top Pros
Top Cons
Features
Oracle CX CommerceSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Oracle CX Commerce
9.0
19 Ratings
14% above category average
SAP Commerce Cloud
7.9
47 Ratings
1% above category average
Product catalog & listings9.219 Ratings8.244 Ratings
Product management9.219 Ratings8.345 Ratings
Bulk product upload8.518 Ratings7.745 Ratings
Branding8.517 Ratings7.644 Ratings
Mobile storefront9.117 Ratings7.043 Ratings
Product variations9.019 Ratings8.744 Ratings
Website integration9.219 Ratings9.045 Ratings
Visual customization9.719 Ratings7.543 Ratings
CMS8.816 Ratings7.242 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Oracle CX Commerce
8.6
19 Ratings
11% above category average
SAP Commerce Cloud
9.0
43 Ratings
16% above category average
Abandoned cart recovery8.617 Ratings9.515 Ratings
Checkout user experience8.719 Ratings8.442 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Oracle CX Commerce
8.7
18 Ratings
2% above category average
SAP Commerce Cloud
9.1
36 Ratings
6% above category average
eCommerce security8.718 Ratings9.136 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Oracle CX Commerce
9.0
19 Ratings
16% above category average
SAP Commerce Cloud
6.9
43 Ratings
10% below category average
Promotions & discounts9.018 Ratings8.742 Ratings
Personalized recommendations8.718 Ratings5.640 Ratings
SEO9.219 Ratings6.437 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Oracle CX Commerce
9.3
17 Ratings
17% above category average
SAP Commerce Cloud
8.0
44 Ratings
2% above category average
Multi-site management9.015 Ratings9.442 Ratings
Order processing9.117 Ratings9.142 Ratings
Inventory management9.117 Ratings7.438 Ratings
Shipping9.816 Ratings7.039 Ratings
Custom functionality9.817 Ratings7.143 Ratings
Best Alternatives
Oracle CX CommerceSAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CX CommerceSAP Commerce Cloud
Likelihood to Recommend
9.1
(19 ratings)
8.6
(50 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(6 ratings)
Implementation Rating
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
7.2
(32 ratings)
Product Scalability
-
(0 ratings)
7.6
(28 ratings)
User Testimonials
Oracle CX CommerceSAP Commerce Cloud
Likelihood to Recommend
Oracle
Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
Read full review
SAP
In B2B scenarios for the primary orders, commerce cloud fits very well and have background services readily usable. In Searching it should give some more configuration based cockpit for the advance search configuration and custom attribute searching. B2B content management and promotions management is very easy from business perspective and helps to reduce the dependency on the development team.
Read full review
Pros
Oracle
  • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
  • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
  • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
Read full review
SAP
  • Its structure which is based on the characteristics of Java Spring is very good, so you can better manage your tools and it is reflected quickly and very perceptively.
  • All the information stored is divided in an organized way and in the corresponding place according to its area; this allows us to locate it without any problem when looking for some data.
  • Simply, this software is very easy to use, it does not have unnecessary tools, and it does not have any specific function; all its functions are optimal.
Read full review
Cons
Oracle
  • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
  • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
Read full review
SAP
  • As per experience performance is the area where improvement can be done when ordering 500 products and more.
  • SAP support for CCV2 deployment and SAP Products issues.
  • If we can bring Facet hierarchy feature as well as slider facets options out of box
  • There are performance issues in grouping functionality if we have many children of a group in PLP/CLP.
Read full review
Likelihood to Renew
Oracle
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Read full review
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Usability
Oracle
No answers on this topic
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
Read full review
Support Rating
Oracle
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review
Implementation Rating
Oracle
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
Alternatives Considered
Oracle
The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
Read full review
SAP
SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and security were another key factors. The overall cost to support and maintain utilizing internal resources as much as possible and only supplement when needed.
Read full review
Scalability
Oracle
No answers on this topic
SAP
Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
Read full review
Return on Investment
Oracle
  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Read full review
SAP
  • For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
  • Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts