44 Ratings
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Score 7.2 out of 100
2 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

SellerCloud

Great for a business selling on lots of channels looking for a cost effective solution
Warren Marland | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SellerCloud
2.1
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
SellerCloud
4.0
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
SellerCloud
3.0
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
SellerCloud
6.0
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
SellerCloud
1.0
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
1.0
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
SellerCloud
1.0
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
SellerCloud
1.0
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
SellerCloud
1.0
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
SellerCloud
1.0

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
SellerCloud
1.0
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
1.0
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SellerCloud
1.0

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
1.0
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
1.0

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
SellerCloud
1.0
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SellerCloud
1.0
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SellerCloud
1.0
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
SellerCloud
1.0

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SellerCloud
3.3
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
1.1
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
SellerCloud
6.0
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
SellerCloud
1.1
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
SellerCloud
7.0
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
SellerCloud
1.1

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

SellerCloud

  • automates order processing
  • automates inventory uploads
Daniel Edelist | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

SellerCloud

  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
Warren Marland | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

SellerCloud

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

SellerCloud

SellerCloud 1.0
Based on 1 answer
Terrible customer service, terrible at implementation, gross negligence in follow up
Daniel Edelist | TrustRadius Reviewer

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

SellerCloud

Best balance of functionality and cost.
Warren Marland | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

SellerCloud

  • Disaster in terms of implementation. It took us far longer than what was promised
  • Service failures really set us back, wasted our time, involved too many people
  • We were given half stories and they dragged in terms of solving problems.
Daniel Edelist | TrustRadius Reviewer

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SellerCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
SellerCloud
6.3

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
SellerCloud

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)
SellerCloud
1.0

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