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Top Rated
252 Ratings
44 Ratings
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Score 7.2 out of 100

Shopify

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Top Rated
252 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Shopify
8.7
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Shopify
9.0
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
Shopify
8.7
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Shopify
8.0
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Shopify
8.8
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
9.1
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Shopify
8.4
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Shopify
8.8
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Shopify
8.6
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Shopify
8.5

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Shopify
8.7
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
8.7
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Shopify
8.8

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
9.5
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
9.5

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Shopify
8.3
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Shopify
8.7
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Shopify
8.4
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Shopify
7.8

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Shopify
8.3
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
6.7
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shopify
9.1
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Shopify
8.9
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Shopify
8.7
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Shopify
8.1

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Shopify

  • Shopping cart is hard to customize and it's hosted by Shopify separately
  • Transaction fees can get high if you have a lot of transactions
  • To do any special customizations, you will need a developer and the platform is somewhat rigid with capabilities.
Scott Markman | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Shopify

Shopify 9.5
Based on 15 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green | TrustRadius Reviewer

Usability

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green | TrustRadius Reviewer

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Shopify

  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Nichole Pelaez | TrustRadius Reviewer

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Shopify
9.0

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
Shopify
9.5

Usability

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Shopify
10.0

Reliability and Availability

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Shopify
10.0

Support Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Shopify
10.0

Implementation Rating

Oracle CX Commerce (formerly Oracle Commerce Cloud)
Shopify
10.0

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