44 Ratings
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Score 7.2 out of 100
12 Ratings
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Score 4.6 out of 100

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Webgility

From small to medium to large businesses this solution frees up your team to spend the time with your clients and not be caught up in the endless world of data entry and accounting.
Ori Adler | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Webgility
8.6
Product catalog & listings
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Webgility
Product management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.8
Webgility
8.2
Bulk product upload
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Webgility
Branding
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Webgility
Mobile storefront
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility
Product variations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Webgility
Website integration
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Webgility
9.1
Visual customization
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Webgility
CMS
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Webgility

Online Shopping Cart

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Webgility
Abandoned cart recovery
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility
Checkout user experience
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Webgility

Online Payment System

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility
eCommerce security
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility

eCommerce Marketing

Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Webgility
Promotions & discounts
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Webgility
Personalized recommendations
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Webgility
SEO
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Webgility

eCommerce Business Management

Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Webgility
5.6
Multi-site management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility
Order processing
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Webgility
Inventory management
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Webgility
5.9
Shipping
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Webgility
5.3
Custom functionality
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Webgility

Pros

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Webgility

  • Ensures 100% accuracy when downloading customer provided data
  • Quick sync to our Quickbooks accounting software
  • Allows us to work in a hosted environment
Mark Testere | TrustRadius Reviewer

Cons

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Webgility

  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Webgility

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Webgility

Wegility was already in place when I started with the company. However, I have chosen to keep using it because of the ease of use as well as how well it works and how well it is supported by Webgility help desk. I also find it to be cost effective for our company. A total win-win.
Ashley Kumbier, CPA | TrustRadius Reviewer

Return on Investment

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Webgility

  • We do not have to manually enter data.
  • All inventory items are perfectly accurate.
  • All pricing is perfectly accurate, allowing us to better analyze margins.
Anonymous | TrustRadius Reviewer

Screenshots

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Pricing Details

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud) Editions & Modules

Additional Pricing Details

Webgility

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)

Webgility Editions & Modules

Edition
Advanced$399/mo (Billed Annually)1
Premium$599/mo (Billed Annually)2
  1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
  2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4
Webgility
6.7

Likelihood to Renew

Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1
Webgility

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