Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) vs Oracle E-Business Suite Procurement Contracts | TrustRadius

What users are saying about

Score 7.1 out of 10

Based on 190 reviews and ratings

Score 4.6 out of 10

Based on 114 reviews and ratings

Feature Rating Comparison

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Case management

Call center management

Help desk management

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Lead management

Email marketing

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Task management

Reporting

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Forecasting

Pipeline visualization

Customizable reports

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Custom fields

Custom objects

Scripting environment

API for custom integration

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Single sign-on capability

Role-based user permissions

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Social data

Social engagement

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Marketing automation

Compensation management

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Mobile access

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Contract sharing

Contract editing

Collaborating on contracts

Approval process

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Contract database

Legacy contracts

Tracking contract status

Compliance check

Pros

Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
There is no lag in the system. If you see it there, it is tracked in real time.

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Director Of Business Development - Operating Room / Urology / Vein Therapy

Typenex MedicalMedical Devices, 11-50 employees

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Payment file generation to pay suppliers that are sent to banks.
Invoice validations and payment batches.

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Verified User

Director in Product Management

Financial Services Company, 10,001+ employees

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Cons

Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.

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Verified User

Director in Information Technology

Medical Devices Company, 1001-5000 employees

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Having functionality to pull reports under a cost center, vendor and person who opens a requsition
Having functionality to pull reports for invoicing and receipting

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Content Planning & Lifecycle Management Sr Specialist

SymantecComputer Software, 10,001+ employees

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Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.0

Based on 26 answers

So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.

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Eugine G Amalraj

IT Lead - Sales & Marketting

PolycomTelecommunications, 1001-5000 employees

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Oracle E-Business Suite Procurement Contracts 10.0

Based on 1 answer

Oracle E-Business Suite Procurement Contracts has served us well. I don't see us changing anything.

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Sr Supply Chain Coordinator

Ameren ServicesUtilities, 5001-10,000 employees

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Usability

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 10.0

Based on 7 answers

The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done

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Product Business Analyst, Product Operations

inContact (NASDAQ: SAAS)Telecommunications, 501-1000 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 10.0

Based on 6 answers

Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable

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Verified User

Professional in Information Technology

Computer Software Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.0

Based on 4 answers

It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version

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Verified User

Professional in Information Technology

Computer Software Company, 201-500 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 1.0

Based on 7 answers

Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.

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Verified User

Consultant in Information Technology

Telecommunications Company, 51-200 employees

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No score

No answers yet

No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.0

Based on 2 answers

They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.

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Verified User

Director in Corporate

Computer Software Company, 201-500 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 2.0

Based on 12 answers

It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key

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Verified User

Manager in Sales

Computer Software Company, 201-500 employees

View all 12 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.

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Michael Weissberg

Digital Marketing Manager

Construction SpecialtiesBuilding Materials, 1001-5000 employees

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The product was selected before I came into this position. I am not sure what else was looked at.

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Sr Supply Chain Coordinator

Ameren ServicesUtilities, 5001-10,000 employees

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Return on Investment

As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.

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Account Manager

Jinfonet SoftwareComputer Software, 51-200 employees

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Ability to work with multiple systems generating invoices is great.

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Verified User

Director in Product Management

Financial Services Company, 10,001+ employees

View all 3 answers on this topic

Screenshots

See All (5) Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle E-Business Suite Procurement Contracts

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