189 Ratings
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Score 7.3 out of 100
28 Ratings
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Score 7 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

Owler

This is a free service, so it should be compared to free and low cost alerting (e.g. Google Alerts) and PE/VC funding profile (e.g. Crunchbase) services. Owler is well suited for competitive intelligence professionals, named account reps, and marketing professionals tracking company news (web mined company mentions and press releases) and social media (blogs, Video, YouTube). The alerts are high precision and tag for three key events (M&A, Funding, Exec Changes). It is the alerting and social media tools which are the key strength of the service.The company claims two million profiles, but only has 60,000 with full address information. Content includes competitors, user polls, and funding / M&A data. Owler should be viewed as a free complement to other online company research tools, but it lacks the depth to replace subscription services. Missing content includes long business descriptions; financials and discrete sizing data; family tree linkage, and executive profiles (only the CEO is covered)While they offer list building functionality, it is quite thin and non-downloadable. As such, I would not recommend Owler for sales and marketing prospecting at this point.A unique feature is a set of company polls about the direction of the company and CEO performance. Unfortunately, the response rates are often too low to be statistically meaningful.
Michael Levy | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Owler
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Owler
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Owler
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
Owler
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Owler
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
Owler
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
Owler

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
Owler
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Owler
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Owler
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
Owler
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
Owler
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
Owler
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
Owler

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
Owler
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Owler
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
Owler
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
Owler
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
Owler

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
Owler
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
Owler
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
Owler
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
Owler
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
Owler
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
Owler

Prospecting

Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.0
Advanced search
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.2
Identification of new leads
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.7
List quality
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.2
List upload/download
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.9
Ideal customer targeting
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.7
Load time/data access
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
8.0

Sales Intelligence Data Standards

Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
5.9
Contact information
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
4.3
Company information
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
5.9
Industry information
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.4

Data Augmentation & Lead Qualification

Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.5
Lead qualification process
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.2
Smart lists and recommendations
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.0
Salesforce integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
9.4
Company/business profiles
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.4
Alerts and reminders
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
9.0
Data hygiene
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.6
Automatic data refresh
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
6.5
Tags
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
8.5
Filters and segmentation
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
7.9

Sales Intelligence Email Features

Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
8.5
Sales email templates
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
8.5
Append emails to records
Oracle CX Sales (formerly Oracle Engagement Cloud)
Owler
8.5

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

Owler

  • Owler enables the user to quickly find the data and information that he or she needs.
  • I appreciate the customizable dashboard where you can set alerts and track companies you select.
  • The latest news regarding the funding rounds of startup companies is especially helpful.
  • The top competitors to companies provided by Owler often give me a great point of reference for my competitive analysis.
Anonymous | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

Owler

  • Sometimes the email alerts, industry info, and other stuff Owler sends out is less relevant because it casts a wide net. You ensure you get just about everything this way, but it does mean more filtering/sifting on your part. Really not a big deal though.
  • Like I said before, it does take some manual setup work, though it's not terribly difficult. It's simple to do, but having to update your preferences each time you want to follow another company can get tedious. I imagine that Salesforce integrations and paid versions solve this problem.
Parker O'Very | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

Owler

Owler 10.0
Based on 1 answer
Not really an applicable question as this is a free service, but if they charged $100 / year (GageIn's price) I would still license the service.
Michael Levy | TrustRadius Reviewer

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

Owler

Owler 10.0
Based on 3 answers
Owler's interface and user experience are streamlined and clean. It's easy to pick up on what the data visualizations are showing and other information provided in the dashboard
Meredith Walter | TrustRadius Reviewer

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

Owler

Owler 7.0
Based on 1 answer
I have yet to see the platform down or running slowly, but there have been multiple instances recently (Q2 2015) when the user links to a news story and Owler gives an Oops message. Users simply click on the story a second time and the story is displayed. This is a nuisance bug.I also have a sense that the system is not processing alerts as quickly as before, but I haven't tracked this closely, so I could be wrong about it.
Michael Levy | TrustRadius Reviewer

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

Owler

Owler 8.0
Based on 1 answer
The news precision, which is the most important feature for me, is very accurate. They have editors review the news to ensure it is properly tagged by company and event type.
Michael Levy | TrustRadius Reviewer

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

Owler

Owler 9.0
Based on 1 answer
Problems have been closed quickly and professionally.
Michael Levy | TrustRadius Reviewer

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

Owler

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

Owler

Owler 8.0
Based on 1 answer
Focus on setting up companies that have limited news coverage first. Public companies are well covered and it is easy to track them. Furthermore, the surfeit of news around public companies can crowd out smaller companies with less news. It is smaller companies where you are most likely to see a benefit in their tracking of news, blogs, press releases, and videos.
Michael Levy | TrustRadius Reviewer

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

Owler

We opted to use both ZoomInfo and Owler together instead of DiscoverOrg. The reason Owler was chosen was: it's easy of use, streamlined information display, accurate and up to date articles. The free option of Owler works very well also. It gives you access to a huge amount of information in an easily accessible way. It's like Crunchbase on steroids
Fraser Murphy | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

Owler

  • Owler is free and we haven't spent any money on it
  • It gives news and updates about industry every day which helps us to know the latest news faster and react faster
  • It gives our competitors information about us, which could be a negative ROI
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Owler

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
Owler
6.8

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
Owler
10.0

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
Owler
10.0

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
Owler
7.0

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler
8.0

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
Owler
9.0

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
Owler

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
Owler
8.0

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