189 Ratings
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Score 7.3 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

RingLead DMS Capture

I believe the RingLead DMS Capture is well suited in situations where extensive research is needed prior to reaching out to a prospect. For instance, in a National Accounts environment, a sales consultant must do his or her homework before reaching out to a contact. Therefore, this product would be useful in applications of very targeted sales processes. On the other hand, if calling upon companies with a wide target base, this product might not be needed.
Jeff Mullin | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
RingLead DMS Capture
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
RingLead DMS Capture
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
RingLead DMS Capture
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
RingLead DMS Capture
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
RingLead DMS Capture
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
RingLead DMS Capture
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
RingLead DMS Capture

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
RingLead DMS Capture
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
RingLead DMS Capture
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
RingLead DMS Capture
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
RingLead DMS Capture
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
RingLead DMS Capture
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
RingLead DMS Capture
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
RingLead DMS Capture

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
RingLead DMS Capture
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
RingLead DMS Capture
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
RingLead DMS Capture
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
RingLead DMS Capture
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
RingLead DMS Capture

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
RingLead DMS Capture
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
RingLead DMS Capture
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
RingLead DMS Capture
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
RingLead DMS Capture
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
RingLead DMS Capture
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
RingLead DMS Capture

Prospecting

Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.5
Advanced search
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
7.0
Identification of new leads
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
8.0
List quality
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0
List upload/download
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
7.0
Ideal customer targeting
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
7.0
Load time/data access
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0

Sales Intelligence Data Standards

Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.7
Contact information
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0
Company information
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Industry information
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0

Data Augmentation & Lead Qualification

Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.8
Lead qualification process
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0
Smart lists and recommendations
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0
Salesforce integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Company/business profiles
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Alerts and reminders
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
7.0
Data hygiene
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
5.0
Automatic data refresh
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Tags
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Filters and segmentation
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0

Sales Intelligence Email Features

Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Sales email templates
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0
Append emails to records
Oracle CX Sales (formerly Oracle Engagement Cloud)
RingLead DMS Capture
6.0

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

RingLead DMS Capture

  • Integration with LinkedIn Sales Navigator
  • The ability to gather data from websites
  • The efficiency to grab data from various sources, without having to retype it into my database
Jeff Mullin | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

  • Some information was out of date
  • Some of the data was inaccurate
  • The sync process with other applications wasn't efficient
Jeff Mullin | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

RingLead DMS Capture

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

RingLead DMS Capture

RingLead DMS Capture is an interesting comparison to LinkedIn Sales Navigator, because even though it is a similar product, it also enhances and compliments the other product. There is very similar functionality in the two product. However, at the end of the day, the ability to easily capture data from a variety of sources sets RingLead DMS Capture from its competitors.
Jeff Mullin | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

RingLead DMS Capture

  • I have just signed a $9M account with the help of this product.
  • I've had to double-check information due to accuracy.
  • More analysis is to be conducted about the team's ROI, as it is early in the process for my company.
Jeff Mullin | TrustRadius Reviewer

Screenshots

RingLead DMS Capture

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

RingLead DMS Capture

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
RingLead DMS Capture
7.0

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
RingLead DMS Capture

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
RingLead DMS Capture

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
RingLead DMS Capture

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
RingLead DMS Capture

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
RingLead DMS Capture

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
RingLead DMS Capture

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