Oracle Sales vs. Sales Dialers Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Sales
Score 7.7 out of 10
N/A
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
$65
Per User Per Month
Sales Dialers Pro
Score 10.0 out of 10
N/A
Sales Dialers Pro is a sales dialer software solution offered by Sales Dialers.N/A
Pricing
Oracle SalesSales Dialers Pro
Editions & Modules
Professional
$65.00
Per User Per Month
Standard
$100.00
Per User Per Month
Enterprise
$200.00
Per User Per Month
Premium
$300.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Oracle SalesSales Dialers Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle SalesSales Dialers Pro
Top Pros
Top Cons
Features
Oracle SalesSales Dialers Pro
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle Sales
8.5
15 Ratings
10% above category average
Sales Dialers Pro
-
Ratings
Customer data management / contact management9.015 Ratings00 Ratings
Workflow management8.415 Ratings00 Ratings
Territory management8.514 Ratings00 Ratings
Opportunity management9.013 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.413 Ratings00 Ratings
Contract management8.712 Ratings00 Ratings
Quote & order management8.014 Ratings00 Ratings
Interaction tracking8.114 Ratings00 Ratings
Channel / partner relationship management8.112 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle Sales
8.6
13 Ratings
14% above category average
Sales Dialers Pro
-
Ratings
Case management8.513 Ratings00 Ratings
Call center management8.411 Ratings00 Ratings
Help desk management8.811 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle Sales
8.4
12 Ratings
11% above category average
Sales Dialers Pro
-
Ratings
Lead management9.212 Ratings00 Ratings
Email marketing7.710 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle Sales
8.8
12 Ratings
15% above category average
Sales Dialers Pro
-
Ratings
Task management9.112 Ratings00 Ratings
Billing and invoicing management8.02 Ratings00 Ratings
Reporting9.212 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle Sales
8.7
14 Ratings
13% above category average
Sales Dialers Pro
-
Ratings
Forecasting8.613 Ratings00 Ratings
Pipeline visualization8.613 Ratings00 Ratings
Customizable reports9.014 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Sales
8.9
15 Ratings
16% above category average
Sales Dialers Pro
-
Ratings
Custom fields9.215 Ratings00 Ratings
Custom objects8.915 Ratings00 Ratings
Scripting environment9.113 Ratings00 Ratings
API for custom integration8.414 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Sales
8.3
16 Ratings
0% below category average
Sales Dialers Pro
-
Ratings
Single sign-on capability7.715 Ratings00 Ratings
Role-based user permissions8.915 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle Sales
8.2
11 Ratings
12% above category average
Sales Dialers Pro
-
Ratings
Social data8.411 Ratings00 Ratings
Social engagement8.011 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Sales
8.6
12 Ratings
18% above category average
Sales Dialers Pro
-
Ratings
Marketing automation8.312 Ratings00 Ratings
Compensation management8.910 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle Sales
8.4
13 Ratings
11% above category average
Sales Dialers Pro
-
Ratings
Mobile access8.413 Ratings00 Ratings
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Oracle Sales
-
Ratings
Sales Dialers Pro
1.0
1 Ratings
153% below category average
Contact preview00 Ratings1.01 Ratings
Dialer-CRM integration00 Ratings1.01 Ratings
Call notes & tags00 Ratings1.01 Ratings
Automatic call logging00 Ratings1.01 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Oracle Sales
-
Ratings
Sales Dialers Pro
2.3
1 Ratings
109% below category average
Outbound dialing00 Ratings5.01 Ratings
Dialer contact import00 Ratings1.01 Ratings
Campaign & list management00 Ratings1.01 Ratings
Best Alternatives
Oracle SalesSales Dialers Pro
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle SalesSales Dialers Pro
Likelihood to Recommend
8.0
(38 ratings)
1.0
(1 ratings)
Usability
7.5
(11 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(11 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(16 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle SalesSales Dialers Pro
Likelihood to Recommend
Oracle
Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Read full review
Sales Dialers
I believe Intercloud9 and Mojo are both way better in all areas
Read full review
Pros
Oracle
  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
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Sales Dialers
  • Multi-line dialing (4 lines max)
  • Nothing else
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Cons
Oracle
  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
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Sales Dialers
  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
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Usability
Oracle
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
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Sales Dialers
No answers on this topic
Performance
Oracle
Some of the more complex customer reports we have created are slow to run at times.
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Sales Dialers
No answers on this topic
Support Rating
Oracle
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
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Sales Dialers
No answers on this topic
Online Training
Oracle
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
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Sales Dialers
No answers on this topic
Implementation Rating
Oracle
If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
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Sales Dialers
No answers on this topic
Alternatives Considered
Oracle
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
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Sales Dialers
Mojo and InterCloud9 are far superior in all ways.
Read full review
Contract Terms and Pricing Model
Oracle
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
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Sales Dialers
No answers on this topic
Return on Investment
Oracle
  • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
  • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
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Sales Dialers
  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
Read full review
ScreenShots

Oracle Sales Screenshots

Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability