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Top Rated
340 Ratings
189 Ratings
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Score 7.3 out of 100

SalesLoft

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Top Rated
340 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

SalesLoft

SalesLoft is well suited for sales reps like me who email and make calls frequently throughout the day. I would also recommend this tool to those of us who want to organize their activities and regularly set up touchpoints for reach-outs in the future. It is much easier to use SalesLoft to automate processes than having 1000 sticky notes or planner reminders that help you remember to email or call someone. It is also a HUGE lifesaver when booking meetings because you can send availability with a few clicks and set default calendar messages, right in the tool.
Sephora Hibbler | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SalesLoft
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SalesLoft
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SalesLoft
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
SalesLoft
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SalesLoft
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SalesLoft
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
SalesLoft

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SalesLoft
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SalesLoft
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SalesLoft
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
SalesLoft
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
SalesLoft
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
SalesLoft
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
SalesLoft

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SalesLoft
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SalesLoft
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SalesLoft
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
SalesLoft
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SalesLoft

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SalesLoft
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SalesLoft
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
SalesLoft
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SalesLoft
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SalesLoft
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SalesLoft

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

SalesLoft

  • SalesLoft integrates with Salesforce & other sales applications like Linkedin Sales Navigator very well to provide insights & information on prospects or customers as part of the outreach when in Salesloft & emailing/messaging.
  • Salesloft provides additional add-ons and features like Owler & CrystalKnows to provide more insights into companies & prospects and how to either speak to them or discuss pertinent information with them.
  • Salesloft makes it easy to use it's outreach/emails with simple ways to import clients via csv or has ways to easily integrate into Sfdc to sync data and to provide visibility into duplicate prospects or clients as well. If there was only a way to filter out duplicate cadences & having contacts only be able to be part of one cadence at a time would be great.
Tina Lai | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

SalesLoft

  • The Salesforce integration has never worked exactly as I'd like it to, leading to several frustrations. The product and customer success team have been diligent addressing concerns and talking through product updates, but I don't feel the core problem has been addressed. Essentially, SalesLoft maintains a separate database of contact and account records imported via the integration from Salesforce. This means that when a contact is updated in Salesforce, it may not automatically update in SalesLoft, meaning company names can be incorrect, contacts can be attached to the wrong account, and so on. My best practice is typically to just reimport (and therefore force an update) of any contacts I want to reach out to from Salesforce.
Joey Backs | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

SalesLoft

SalesLoft 5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Meredith Walter | TrustRadius Reviewer

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

SalesLoft

SalesLoft 8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight | TrustRadius Reviewer

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

SalesLoft

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

SalesLoft

SalesLoft is a competitor to InsideSales.com. I love the native integrations InsideSales provides, but I more love the account based targeting that SalesLoft better supports. If you want a more direct integration where you can use automation features within Salesforce, InsideSales is much better. But if you need more automation and not caring if it's native or not in SFDC, SalesLoft is much better
Corey Calder | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

SalesLoft

  • SalesLoft has enabled out sales team to have a more effective outreach strategy which has positively impacted the bottom line. Great return on our investment.
  • Our customer success team uses the product and it allows them to engage with our clients in a more interactive way.
  • Every member of the team has seen significant increases in efficiency. We have more activities happening daily with SalesLoft than we ever did before.
Sean Lunkenheimer | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SalesLoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
SalesLoft
8.5

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
SalesLoft
5.5

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
SalesLoft
8.0

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SalesLoft

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
SalesLoft

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SalesLoft

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
SalesLoft

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