Oracle Sales vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Sales
Score 7.7 out of 10
N/A
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
$65
Per User Per Month
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Pricing
Oracle SalesSalesmate
Editions & Modules
Professional
$65.00
Per User Per Month
Standard
$100.00
Per User Per Month
Enterprise
$200.00
Per User Per Month
Premium
$300.00
Per User Per Month
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
Offerings
Pricing Offerings
Oracle SalesSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Features
Oracle SalesSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle Sales
8.5
15 Ratings
10% above category average
Salesmate
8.1
43 Ratings
5% above category average
Customer data management / contact management9.015 Ratings9.942 Ratings
Workflow management8.415 Ratings8.242 Ratings
Territory management8.514 Ratings9.09 Ratings
Opportunity management9.013 Ratings7.438 Ratings
Integration with email client (e.g., Outlook or Gmail)8.413 Ratings8.043 Ratings
Contract management8.712 Ratings7.326 Ratings
Quote & order management8.014 Ratings6.324 Ratings
Interaction tracking8.114 Ratings9.037 Ratings
Channel / partner relationship management8.212 Ratings7.728 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle Sales
8.6
13 Ratings
14% above category average
Salesmate
8.2
18 Ratings
9% above category average
Case management8.513 Ratings7.916 Ratings
Call center management8.511 Ratings8.617 Ratings
Help desk management8.811 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle Sales
8.4
12 Ratings
11% above category average
Salesmate
7.3
42 Ratings
3% below category average
Lead management9.212 Ratings7.341 Ratings
Email marketing7.710 Ratings7.340 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle Sales
8.8
12 Ratings
15% above category average
Salesmate
8.9
40 Ratings
16% above category average
Task management9.212 Ratings9.240 Ratings
Billing and invoicing management8.02 Ratings00 Ratings
Reporting9.212 Ratings8.636 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle Sales
8.7
14 Ratings
13% above category average
Salesmate
8.5
41 Ratings
11% above category average
Forecasting8.613 Ratings8.530 Ratings
Pipeline visualization8.613 Ratings8.641 Ratings
Customizable reports9.014 Ratings8.635 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Sales
8.9
15 Ratings
16% above category average
Salesmate
7.5
43 Ratings
1% below category average
Custom fields9.215 Ratings8.042 Ratings
Custom objects8.915 Ratings7.331 Ratings
Scripting environment9.113 Ratings7.020 Ratings
API for custom integration8.414 Ratings7.727 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Sales
8.3
16 Ratings
0% below category average
Salesmate
8.6
39 Ratings
3% above category average
Single sign-on capability7.715 Ratings8.633 Ratings
Role-based user permissions8.915 Ratings8.637 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle Sales
8.2
11 Ratings
12% above category average
Salesmate
-
Ratings
Social data8.411 Ratings00 Ratings
Social engagement8.011 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Sales
8.6
12 Ratings
18% above category average
Salesmate
7.2
35 Ratings
1% above category average
Marketing automation8.312 Ratings7.235 Ratings
Compensation management8.910 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle Sales
8.4
13 Ratings
11% above category average
Salesmate
8.0
40 Ratings
6% above category average
Mobile access8.413 Ratings8.040 Ratings
Best Alternatives
Oracle SalesSalesmate
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle SalesSalesmate
Likelihood to Recommend
8.0
(38 ratings)
9.9
(43 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
7.5
(11 ratings)
9.9
(42 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(11 ratings)
4.2
(42 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(16 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle SalesSalesmate
Likelihood to Recommend
Oracle
Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
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Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
Oracle
  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
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Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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Cons
Oracle
  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
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Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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Likelihood to Renew
Oracle
No answers on this topic
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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Usability
Oracle
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
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Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Performance
Oracle
Some of the more complex customer reports we have created are slow to run at times.
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Rapidops, Inc.
No answers on this topic
Support Rating
Oracle
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
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Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Online Training
Oracle
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
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Rapidops, Inc.
No answers on this topic
Implementation Rating
Oracle
If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
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Rapidops, Inc.
No - All very straightforward and simple.
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Alternatives Considered
Oracle
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
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Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Contract Terms and Pricing Model
Oracle
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
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Rapidops, Inc.
No answers on this topic
Return on Investment
Oracle
  • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
  • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
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Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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ScreenShots

Oracle Sales Screenshots

Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.