189 Ratings
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Score 7.3 out of 100
7 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

UpLead

If you are trying to get your foot in the door within a company and haven't found any luck with more traditional prospecting tools, UpLead can give it to you in a snap. There are so many contacts to fill your prospecting pipeline with no end in sight! I have been able to find key people within the company that make decisions that impact my business. We all know the "gatekeepers" don't just give away information, so it is important for us to do all of the research we can to make the sale. UpLead bridges that gap.
Mallori Browning | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
UpLead
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
UpLead
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
UpLead
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
UpLead
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
UpLead
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
UpLead
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
UpLead

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
UpLead
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
UpLead
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
UpLead
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
UpLead
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
UpLead
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
UpLead
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
UpLead

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
UpLead
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
UpLead
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
UpLead
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
UpLead
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
UpLead

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
UpLead
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
UpLead
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
UpLead
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
UpLead
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
UpLead
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
UpLead

Prospecting

Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.8
Advanced search
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.7
Identification of new leads
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
9.1
List quality
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.2
List upload/download
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.9
Ideal customer targeting
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.5
Load time/data access
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
9.3

Sales Intelligence Data Standards

Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.4
Contact information
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.4
Company information
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.5
Industry information
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.2

Data Augmentation & Lead Qualification

Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.4
Lead qualification process
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.7
Smart lists and recommendations
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.3
Salesforce integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.1
Company/business profiles
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.5
Alerts and reminders
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
9.1
Data hygiene
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.0
Automatic data refresh
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.0
Tags
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.0
Filters and segmentation
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.5

Sales Intelligence Email Features

Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
9.0
Sales email templates
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
9.1
Append emails to records
Oracle CX Sales (formerly Oracle Engagement Cloud)
UpLead
8.9

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

UpLead

  • Fast, accurate, account information.
  • If you attempt to download a person's contact information and the email address is not 100% confirmed, you see a notification informing you of this.
  • I can call up a list of companies in an industry, access names by title, then download all the leads into an Excel spreadsheet quickly.
  • UpLead has a knowledgeable support team.
  • Training
  • Back up support is strong and you can schedule appointments for demos with ease.
Guy Vincel | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

UpLead

  • It is not very intuitive to navigate at times, especially in doing mass email campaigns, but their Help section is excellent, so I saved that link and also printed out the steps.
Ron Garland | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

UpLead

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

UpLead

UpLead has a much bigger database than SalesIntel and also has data for many more countries than SalesIntel. Additionally, the filters that UpLead offers are higher and much more relevant when it comes to really slice and dice the data sets. It is one of the top products in the segment and comes at a very affordable price.
Mukesh K. Singhmar | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

UpLead

  • I haven't been using UpLead long but I have generated interest in our company with several large accounts. Each one of them can add several million in revenue to our company.
  • A huge time saver is to be able to send out email blasts to potential clients I've downloaded from UpLead.
  • Securing any one of the prospects I'm working on through UpLead can easily pay for the investment 10 times over.
  • Most of the salespeople in our company are asking me where I'm getting my leads from.
Guy Vincel | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UpLead

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
UpLead
8.7

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
UpLead

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
UpLead

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
UpLead

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
UpLead

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
UpLead

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
UpLead

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