What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Oracle Digital Assistant

Well suited:
  • Building a bot that needs continuous improvement.
  • Conversion of FAQs into a suitable conversation bot.
  • Building bots which need integration with third-party ERP applications or any other systems.
  • Can integrate well with any third-party systems.
  • Integration happens through API.
Less appropriate:
  • I do not see an area where ODA can be inappropriate for building bots.
supriya prabhakara | TrustRadius Reviewer

x.ai

X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation.She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Matt Meinel | TrustRadius Reviewer

Pros

Oracle Digital Assistant

  • All new technology is upgraded automatically.
  • Has a set of pre-built skills.
supriya prabhakara | TrustRadius Reviewer

x.ai

  • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
  • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
  • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
Jeff DeSurra | TrustRadius Reviewer

Cons

Oracle Digital Assistant

  • Conversation builder.
  • User-authentication.
  • Analytics for the conversation.
supriya prabhakara | TrustRadius Reviewer

x.ai

  • Since I am based out of Japan, adding Japanese language functionality would definitely be good for me.
  • Would like the ability to forward emails to Amy and Andrew and asking them to set up meetings based on the content of the mail not originally copied to x.ai.
  • Would like the ability to suggest the open meeting slots before scheduling meetings.
  • Would like the ability to provide a daily schedule before start of the day.
Amit Ranjan | TrustRadius Reviewer

Alternatives Considered

Oracle Digital Assistant

I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
supriya prabhakara | TrustRadius Reviewer

x.ai

I love Watson, but Amy has been easier to personalize to my life and needs, and runs more autonomously that other algorithms I employ
Vina Rathbone | TrustRadius Reviewer

Return on Investment

Oracle Digital Assistant

  • Brought down manual efforts.
  • Cost is brought down with the use of bots, significantly reducing the manual time.
  • Time used in finding answers throughout the pages of PDFs is brought down.
supriya prabhakara | TrustRadius Reviewer

x.ai

  • I haven't had a return on investment. The product was inexpensive, but I don't use it enough to justify the $50 I spent.
Nate Jebb | TrustRadius Reviewer

Pricing Details

Oracle Digital Assistant

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

x.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison