What users are saying about
3 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Oracle Digital Assistant

Well suited:
  • Building a bot that needs continuous improvement.
  • Conversion of FAQs into a suitable conversation bot.
  • Building bots which need integration with third-party ERP applications or any other systems.
  • Can integrate well with any third-party systems.
  • Integration happens through API.
Less appropriate:
  • I do not see an area where ODA can be inappropriate for building bots.
supriya prabhakara | TrustRadius Reviewer

XOR

As we face this unprecedented, difficult time during the daily challenge being on the front line of the pandemic, we are very short of staff. XOR implemented new features that are helping us to communicate more efficiently, especially with less qualified personnel, which is what we need in our days to overcome this crisis (that are on constant flow). The software is very easy to use. Being fully automated, it is saving a lot of time for us and the customer support always has been very helpful.
Anonymous | TrustRadius Reviewer

Pros

Oracle Digital Assistant

  • All new technology is upgraded automatically.
  • Has a set of pre-built skills.
supriya prabhakara | TrustRadius Reviewer

XOR

  • High level of encryption.
  • The software is working autonomously.
  • Perfect integration with the calendar.
Anonymous | TrustRadius Reviewer

Cons

Oracle Digital Assistant

  • Conversation builder.
  • User-authentication.
  • Analytics for the conversation.
supriya prabhakara | TrustRadius Reviewer

XOR

  • Had to change how we interacted with current job search software, but we'll get used to it. That's the point.
Vanessa Alisson | TrustRadius Reviewer

Support Rating

Oracle Digital Assistant

No score
No answers yet
No answers on this topic

XOR

XOR 8.8
Based on 3 answers
The customer service is very responsive and always helpful.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Oracle Digital Assistant

I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
supriya prabhakara | TrustRadius Reviewer

XOR

Anonymous | TrustRadius Reviewer

Return on Investment

Oracle Digital Assistant

  • Brought down manual efforts.
  • Cost is brought down with the use of bots, significantly reducing the manual time.
  • Time used in finding answers throughout the pages of PDFs is brought down.
supriya prabhakara | TrustRadius Reviewer

XOR

  • We used to convert about 1.8% of our candidates into employees, but with XOR automating our screening and scheduling, we have been able to increase that to closer to 10%.
Vanessa Alisson | TrustRadius Reviewer

Pricing Details

Oracle Digital Assistant

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XOR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison