What users are saying about
12 Ratings
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Score 7.2 out of 100
42 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Oracle Dyn Email

Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

SendGrid Email API, I feel, is well suited for tech companies with smaller teams. I feel as if with a larger team of programmers, designers, etc. you may have better results with a competitor and coding things yourself. But for fast moving startups with quick implementation, nothing beats Twilio + SendGrid in those regards.
Evan Laird | TrustRadius Reviewer

Pros

Oracle Dyn Email

  • API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that.
  • Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice.
  • Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

  • Robust API for sending large volumes of customized e-mails quickly and simply.
  • Expansive Web Interface for viewing reporting, managing e-mail domains, configurations, message templates, and more.
  • Friendly and knowledgable support staff available when the documentation is not enough.
  • Many SDKs available in different languages
  • Very affordable, with a free tier for testing features before committing.
  • Extensive white-labeling and e-mail authorization best practice features available to maximize deliverability.
Jim Rubenstein | TrustRadius Reviewer

Cons

Oracle Dyn Email

  • I did have some difficulty diagnosing some of the issues I was having with one major ESP
  • The user interface can be slow and is outdated
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oracle Dyn Email

Oracle Dyn Email 8.2
Based on 1 answer
I think it is very likely we will continue to use Dyn
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

No score
No answers yet
No answers on this topic

Support Rating

Oracle Dyn Email

Oracle Dyn Email 8.2
Based on 6 answers
Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

Twilio SendGrid Email API 8.7
Based on 6 answers
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Bryan McAnulty | TrustRadius Reviewer

Implementation Rating

Oracle Dyn Email

Oracle Dyn Email 7.3
Based on 1 answer
I wasn't at the company during implementation
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle Dyn Email

While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

We prefer Twilio SendGrid as a solution, simpler installation, very low failure rate (less than 1%) Our goal is a 1 step solution that we never have to go back to, that way the client is only billed once and their ROI remains high.
Darcy Knapp, MBA | TrustRadius Reviewer

Return on Investment

Oracle Dyn Email

  • Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
  • From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
  • Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Email API

  • The ability to get messages to our customers automatically at the right time allowing us to convert more often.
  • Streamlined processes so we're saving time every week.
  • Allowed the team to be very powerful and agile, we can get more done then we could before as we have more time to focus on other core functions.
Jake Bodmer | TrustRadius Reviewer

Pricing Details

Oracle Dyn Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio SendGrid Email API

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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