Likelihood to Recommend Easy to use and reliable, with very little maintenance required and zero downtime to date. For the education sector, ease of use is hugely important as IT Managers/Technicians are often "Jack of all trades" with a good, broad general knowledge but perhaps lacking specific expertise in certain aspects. Being provided with easy-to-follow tutorials and instructions has been very useful in setting up and configuring the firewall, especially as my background is more in desktop support.
Read full review Oracle managed DNS becomes very heavy when there is an ample amount of DNS being managed. However, the DNS creation and updating takes very less time to propagate and is very easy to use. So, for an organization, where there is a modest amount of DNS to manage, it works very well and gives a splendid experience. So, considering the complexity of managing the DNS for an IT company Oracle Dyn managed DNS is the best option to opt.
Read full review Pros Email Filtering and Inspection Web-based intrusions and attacks Traffic Patterns Read full review The portal management is very easy to use in comparison to other companies for DNS management. The have expert mode that allows for multiple edits on records and allows you to make notes for each edit on a zone. The have TTLs that are as low as 30 seconds. Read full review Cons Reports could be somewhat confusing. The initial setup was a little difficult for our Security Admin team. Read full review Simpler billing interface More responsive sales team to provide relevant QBRs to ensure proper and best practice use of the product/platform Integration of the Dyn ECT Managed DNS with Dyn Domain Registration would be a nice feature as currently I have to manage two consoles and billing accounts. Read full review Likelihood to Renew It does exactly what we need, its fast, secure and reliable.
Read full review Usability This is the only real gripe we have with Dyn; their web-UI can be remarkably painful to use. In the "simple" editor, DNS records are arranged in a kind of "node" view, where each record is a node and any records of the same name or longer (i.e. all records called "record.example.com" or "other.record.example.com") fall under it. This creates an odd sort of hierarchical view that's not really representative of the zone file. The "expert" editor doesn't have an actual delete button, just a checkbox. If you want to update conflicting record types (for example, replacing an A record with a CNAME) you have to check the box for the record being deleted, save changes, create the new record, save changes, and finally publish changes. Dyn uses a publish model for changes, where all changes you make are staged and can be reverted or published all at once. This is fine, except that the publish/revert dialog is in a different page. This is nice when you have many changes, but very annoying when you're changing just one or two records across multiple zones. These are relatively minor issues in an otherwise good platform; annoyances more than deal breakers.
Read full review Support Rating The Barracuda Web Application Firewall is easy to use. Support from Barracuda is great also. Load Balancing of the Web Application Firewall is also nice. This allows you to do maintenance or have large loads for the end-user. Threat monitoring of our network and traffic coming into our services within our cloud solution.
Read full review The support team at Dyn has always been very helpful and have tried to answer our questions to the best of their knowledge. We have never had any issues from support tickets and they are often resolved in a few hours
Read full review Alternatives Considered We have used SonicWalls and WatchGuard firewall appliances neither are even remotely close to the Barracuda Web Application Firewall. In addition, Barracuda support is fantastic. Throw in the 4 year (free) refresh cycle and there is no reason we would even consider the other two again (at least for the foreseeable future).
Read full review We use both Oracle Dyn Managed DNS and
Amazon Route 53 . We like having our main DNS provider outside our cloud provider in case there's an issue with Amazon and we need to point things somewhere else temporarily. But for all the smaller stuff and internal stuff, we use Route 53 successfully.
Read full review Return on Investment Negative impact: a default port was open and missed by one of our techs. Positive impact: it protects us everyday now that we have it locked down. Read full review For the law firm its being used for, it keeps their remote users working. For law firms, time is money, usually every 15 minutes lost can be a big deal to them. Sometimes it has switched when its not supposed to, and causes downtime. No real way to inform users when the switch is happening, it would be great to have an email alert we can not only send to ourselves but a notification to primary and technical partners in the firm so they don't have to yell at us like something is broken, instead they are aware it had to change. Read full review ScreenShots Barracuda Web Application Firewall Screenshots