Oracle E-Business Suite vs. Salesforce CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle E-Business Suite
Score 8.0 out of 10
N/A
Oracle E-Business Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.N/A
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
Pricing
Oracle E-Business SuiteSalesforce CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle E-Business SuiteSalesforce CMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle E-Business SuiteSalesforce CMS
Top Pros
Top Cons
Features
Oracle E-Business SuiteSalesforce CMS
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Oracle E-Business Suite
8.3
31 Ratings
14% above category average
Salesforce CMS
-
Ratings
Pay calculation8.129 Ratings00 Ratings
Benefit plan administration8.024 Ratings00 Ratings
Direct deposit files8.124 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle E-Business Suite
8.5
69 Ratings
16% above category average
Salesforce CMS
-
Ratings
API for custom integration9.869 Ratings00 Ratings
Plug-ins9.752 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle E-Business Suite
9.8
73 Ratings
18% above category average
Salesforce CMS
8.5
23 Ratings
6% above category average
Single sign-on capability9.866 Ratings00 Ratings
Role-based user permissions9.972 Ratings8.523 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle E-Business Suite
9.1
66 Ratings
27% above category average
Salesforce CMS
-
Ratings
Dashboards9.143 Ratings00 Ratings
Standard reports8.364 Ratings00 Ratings
Custom reports9.964 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Oracle E-Business Suite
7.9
80 Ratings
4% above category average
Salesforce CMS
-
Ratings
Accounts payable9.776 Ratings00 Ratings
Accounts receivable8.974 Ratings00 Ratings
Global Financial Support8.952 Ratings00 Ratings
Primary and Secondary Ledgers9.763 Ratings00 Ratings
Journals and Reconciliations9.764 Ratings00 Ratings
Configurable Accounting9.754 Ratings00 Ratings
Standardized Processes9.757 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Oracle E-Business Suite
8.7
53 Ratings
10% above category average
Salesforce CMS
-
Ratings
Inventory tracking9.052 Ratings00 Ratings
Automatic reordering8.837 Ratings00 Ratings
Location management8.941 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Oracle E-Business Suite
8.9
56 Ratings
14% above category average
Salesforce CMS
-
Ratings
Pricing8.950 Ratings00 Ratings
Order entry8.852 Ratings00 Ratings
Credit card processing8.041 Ratings00 Ratings
Cost of goods sold9.750 Ratings00 Ratings
Order Orchestration8.937 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Oracle E-Business Suite
9.2
66 Ratings
22% above category average
Salesforce CMS
-
Ratings
Billing Management8.846 Ratings00 Ratings
Cash and Asset Management8.855 Ratings00 Ratings
Travel & Expense Management8.949 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting9.840 Ratings00 Ratings
Period Close9.759 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Oracle E-Business Suite
7.8
42 Ratings
3% above category average
Salesforce CMS
-
Ratings
Budgeting and Forecasting8.033 Ratings00 Ratings
Project Costing8.042 Ratings00 Ratings
Cost Capture8.035 Ratings00 Ratings
Capital Project Management8.133 Ratings00 Ratings
Customer Contract Compliance8.125 Ratings00 Ratings
Project Revenue Recognition8.132 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Oracle E-Business Suite
7.6
20 Ratings
10% above category average
Salesforce CMS
-
Ratings
Project Planning and Scheduling7.818 Ratings00 Ratings
Task Insight for Project Managers7.418 Ratings00 Ratings
Project Mobile Functionality8.016 Ratings00 Ratings
Definable Resource Pools7.915 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Oracle E-Business Suite
8.9
24 Ratings
18% above category average
Salesforce CMS
-
Ratings
Award Lifecycle Management9.020 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Oracle E-Business Suite
8.4
50 Ratings
19% above category average
Salesforce CMS
-
Ratings
Bids Analyzed and Compared7.927 Ratings00 Ratings
Contract Authoring8.026 Ratings00 Ratings
Contract Repository7.919 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated9.736 Ratings00 Ratings
Supplier Management9.732 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Oracle E-Business Suite
7.1
12 Ratings
9% above category average
Salesforce CMS
-
Ratings
Risk Repository7.010 Ratings00 Ratings
Control Management8.010 Ratings00 Ratings
Control Efficiency Assessments6.010 Ratings00 Ratings
Issue Detection8.011 Ratings00 Ratings
Remediation and Certification7.112 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Oracle E-Business Suite
7.5
20 Ratings
9% above category average
Salesforce CMS
-
Ratings
Transportation Planning and Optimization8.117 Ratings00 Ratings
Transportation Execution Management8.216 Ratings00 Ratings
Trade and Customs Management7.316 Ratings00 Ratings
Fulfillment Management7.316 Ratings00 Ratings
Warehouse Workforce Management8.216 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Oracle E-Business Suite
7.8
26 Ratings
4% above category average
Salesforce CMS
-
Ratings
Production Process Design6.621 Ratings00 Ratings
Production Management7.824 Ratings00 Ratings
Configuration Management7.022 Ratings00 Ratings
Work Execution8.023 Ratings00 Ratings
Manufacturing Costs8.724 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Oracle E-Business Suite
8.5
33 Ratings
16% above category average
Salesforce CMS
-
Ratings
Forecasting8.730 Ratings00 Ratings
Inventory Planning8.833 Ratings00 Ratings
Performance Monitoring7.926 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Oracle E-Business Suite
8.3
16 Ratings
13% above category average
Salesforce CMS
-
Ratings
Proposal Management8.313 Ratings00 Ratings
Product Master Data Management8.312 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Oracle E-Business Suite
-
Ratings
Salesforce CMS
8.5
22 Ratings
10% above category average
API00 Ratings8.522 Ratings
Internationalization / multi-language00 Ratings8.518 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Oracle E-Business Suite
-
Ratings
Salesforce CMS
8.4
19 Ratings
10% above category average
WYSIWYG editor00 Ratings8.516 Ratings
Code quality / cleanliness00 Ratings8.518 Ratings
Admin section00 Ratings8.516 Ratings
Page templates00 Ratings8.417 Ratings
Library of website themes00 Ratings8.013 Ratings
Mobile optimization / responsive design00 Ratings8.317 Ratings
Publishing workflow00 Ratings8.517 Ratings
Form generator00 Ratings8.515 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Oracle E-Business Suite
-
Ratings
Salesforce CMS
8.5
19 Ratings
15% above category average
Content taxonomy00 Ratings8.416 Ratings
SEO support00 Ratings8.015 Ratings
Bulk management00 Ratings8.417 Ratings
Availability / breadth of extensions00 Ratings8.617 Ratings
Community / comment management00 Ratings8.919 Ratings
Best Alternatives
Oracle E-Business SuiteSalesforce CMS
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle E-Business SuiteSalesforce CMS
Likelihood to Recommend
8.9
(93 ratings)
9.5
(23 ratings)
Likelihood to Renew
8.0
(10 ratings)
-
(0 ratings)
Usability
6.2
(4 ratings)
7.1
(8 ratings)
Availability
3.0
(2 ratings)
-
(0 ratings)
Performance
6.0
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(3 ratings)
8.0
(7 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
4.0
(2 ratings)
-
(0 ratings)
Implementation Rating
6.7
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.8
(2 ratings)
-
(0 ratings)
Vendor post-sale
6.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle E-Business SuiteSalesforce CMS
Likelihood to Recommend
Oracle
Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.
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Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Pros
Oracle
  • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
  • Orchestration of order details for seamless fulfillment execution.
  • Efficient shipment planning and confirmation.
  • Communication of order status information to customers throughout the order lifecycle.
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Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Cons
Oracle
  • Because the application is working globally, it sometimes hangs and the connection is dropped.
  • It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
  • For now I can not think of other areas that require improvement.
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Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Likelihood to Renew
Oracle
After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
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Salesforce
No answers on this topic
Usability
Oracle
The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
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Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Reliability and Availability
Oracle
Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
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Salesforce
No answers on this topic
Performance
Oracle
The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
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Salesforce
No answers on this topic
Support Rating
Oracle
In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
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Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Online Training
Oracle
The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
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Salesforce
No answers on this topic
Implementation Rating
Oracle
The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.
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Salesforce
No answers on this topic
Alternatives Considered
Oracle
We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
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Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Scalability
Oracle
As I mentioned, it's a good tool but not the best
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Salesforce
No answers on this topic
Return on Investment
Oracle
  • The tremendous amount of testing and time by the technical folks has a negative impact.
  • We find we need a tremendous amount of customization within the standard functionality having a negative impact.
  • Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact
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Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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