What users are saying about
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.7 out of 100
Based on 68 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
Likelihood to Recommend
Oracle Hospitality
To anyone in my industry, I would not recommend this to them. However, if they are just a restaurant or a bar, then, yes. I can recommend it. Micros is just a software version of an analog cash register. Its only purpose is to ring in items and take payments, that's it. And it does that very well. If you need Micros to interface with other software you're going to have a bad time. FECs should stay away but restaurants/bars should jump on it.
Junior Systems Administrator | POS Programming Specialist
AIKG LLCEntertainment, 501-1000 employees
PixelPoint POS
PixelPoint would be well suited for any restaurant looking for a cheap entry level system that is easy to use. If you are looking for really advanced inventory I would recommend adding a separate company. If you are looking to get all your info in the cloud I believe they have an add on. We use Avero to extract to the cloud.

Verified User
Partner in Finance and Accounting
Restaurants Company, 11-50 employeesPros
Oracle Hospitality
- Micros' hardware has above average longevity, so long as you don't have a touchscreen in the kitchen.
- Micros has a number of companies that allow integration into the POS, allowing you to add on pieces as you see fit.
Manager, New Store Openings & Operational Support
Epic BurgerRestaurants, 201-500 employees
PixelPoint POS
- Send orders to the kitchen/bar, Very responsive screen and software.
- It is pretty user-friendly.
- Secure.
- Very good reporting options and security features.

Verified User
Partner in Finance and Accounting
Restaurants Company, 11-50 employeesCons
Oracle Hospitality
- Difficult to learn "coding" screen setup.
- Outdated back of house operating system.
- Hardware space - We always seem to run out of space on our back of house computer due to the size of the MICROS files.
- Customer service is subpar. Reps on the phone never seem to know who I need to be transferred to to resolve my issue.
- Hold time on customer service phone line. Every time I've called MICROS for help the call never takes less than 30+ minutes.
- Customer service operations consistency. There's always a different solution for an issue when I call.

Verified User
General Manager in Customer Service
Food & Beverages Company, 11-50 employeesPixelPoint POS
- The labor tracking can improve to better track overtime and spread pay.
- HR tracking would be great.
- Take mobile payments.

Verified User
Partner in Finance and Accounting
Restaurants Company, 11-50 employeesAlternatives Considered
Oracle Hospitality
CenterEdge is the point of sale we replaced 5 years ago and it was not by choice. I could get into specifics as to why the change was made to Micros but for our type of business, it is just not a good fit. I've said this countless times and I will say it again, Micros is great for restaurants and bars just not for our business model. If you have one of those types of businesses where you just sell food and drink, go for it! But if you need something that will tie multiple attractions, food and beverage, and entertainment into one point of sale. Look elsewhere like CenterEdge, which I have reviewed on here and is great for FECs. We have moved back to as it works with our type of business.
Junior Systems Administrator | POS Programming Specialist
AIKG LLCEntertainment, 501-1000 employees
PixelPoint POS
We selected PixelPoiny of because of the ease of use and the price. I think for what we needed (a POD for PixePoint) fit in well for our needs.

Verified User
Partner in Finance and Accounting
Restaurants Company, 11-50 employeesReturn on Investment
Oracle Hospitality
- Micros has allowed us to leverage our margin by using our own credit processor and loyalty program. We've seen success from both of these platforms (not Micros) and have been able to save money on the extra costs of using Micros.
Manager, New Store Openings & Operational Support
Epic BurgerRestaurants, 201-500 employees
PixelPoint POS
- Cheap reliable system
- The labor module has caused some heartburn because of the overtime issue
- Would like a more open credit card processing system

Verified User
Partner in Finance and Accounting
Restaurants Company, 11-50 employeesPricing Details
Oracle Hospitality
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
PixelPoint POS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No