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Oracle Hospitality vs iHotelier Suite

Oracle Hospitality
68 Ratings
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iHotelier Suite
This review does not include a rating.

Oracle Hospitality

68 Ratings
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Score 5 out of 100

Based on 68 reviews and ratings

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iHotelier Suite

This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    5.0

    Oracle Hospitality

    50%
    4 Ratings

    iHotelier Suite

    N/A
    0 Ratings

    Likelihood to Recommend

    Oracle Hospitality

    The biggest issue I have with Oracle Hospitality is I cannot do custom reports. Peachworks was so easy and I could make a report for anything. I would prefer a report where it could break things down in one report per day, but if you pick a week, it is the total for week. I would like things available in the week by day. Also, if you want to pick another day, it takes 3 clicks to get to the new day. An arrow for next day or backward arrow for previous day would be so helpful.

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    Lacey Davidson | TrustRadius Reviewer
    Lacey Davidson
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    iHotelier Suite

    No answers on this topic

    Pros

    Oracle Hospitality

    • Great for bars and restaurants only.

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    Matthew James | TrustRadius Reviewer
    Matthew James
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    iHotelier Suite

    No answers on this topic

    Cons

    Oracle Hospitality

    • Micros has significantly below average customer support. The help desk is actually quite helpful, but it ends there. They have a cost to just about everything you could want. Changing your menu will cost you $2000/yr.
    • Micros has many verticals that don't communicate well together, so if you need help in one area there isn't a lot of help from another.

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    Aaron Langguth | TrustRadius Reviewer
    Aaron Langguth
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    iHotelier Suite

    No answers on this topic

    Pricing Details

    Oracle Hospitality

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    iHotelier Suite

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Alternatives Considered

    Oracle Hospitality

    We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.

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    Anonymous | TrustRadius Reviewer
    Verified User
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    iHotelier Suite

    No answers on this topic

    Return on Investment

    Oracle Hospitality

    • Moderate cost; less experience than our previous software Peachworks
    • Streamlined integration from 2 programs to one
    • Entering employee information is easy and quick
    • Payroll reporting and fixing errors is easy and quick

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    Lacey Davidson | TrustRadius Reviewer
    Lacey Davidson
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    iHotelier Suite

    No answers on this topic

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