What users are saying about
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68 Ratings
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Score 5 out of 100
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Attribute Ratings

    Likelihood to Recommend

    5.0

    Oracle Hospitality

    50%
    4 Ratings

    iHotelier Suite

    N/A
    0 Ratings

    Likelihood to Recommend

    Oracle Hospitality

    The biggest issue I have with Oracle Hospitality is I cannot do custom reports. Peachworks was so easy and I could make a report for anything. I would prefer a report where it could break things down in one report per day, but if you pick a week, it is the total for week. I would like things available in the week by day. Also, if you want to pick another day, it takes 3 clicks to get to the new day. An arrow for next day or backward arrow for previous day would be so helpful.
    Lacey Davidson | TrustRadius Reviewer

    iHotelier Suite

    No answers on this topic

    Pros

    Oracle Hospitality

    • Great for bars and restaurants only.
    Matthew James | TrustRadius Reviewer

    iHotelier Suite

    No answers on this topic

    Cons

    Oracle Hospitality

    • Micros has significantly below average customer support. The help desk is actually quite helpful, but it ends there. They have a cost to just about everything you could want. Changing your menu will cost you $2000/yr.
    • Micros has many verticals that don't communicate well together, so if you need help in one area there isn't a lot of help from another.
    Aaron Langguth | TrustRadius Reviewer

    iHotelier Suite

    No answers on this topic

    Pricing Details

    Oracle Hospitality

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    iHotelier Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Alternatives Considered

    Oracle Hospitality

    We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.
    Anonymous | TrustRadius Reviewer

    iHotelier Suite

    No answers on this topic

    Return on Investment

    Oracle Hospitality

    • Moderate cost; less experience than our previous software Peachworks
    • Streamlined integration from 2 programs to one
    • Entering employee information is easy and quick
    • Payroll reporting and fixing errors is easy and quick
    Lacey Davidson | TrustRadius Reviewer

    iHotelier Suite

    No answers on this topic

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