What users are saying about
196 Ratings
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Top Rated
485 Ratings
196 Ratings
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Score 7.8 out of 100

SAP Crystal

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Top Rated
485 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Oracle Hyperion

Well suited: For use in multiple offices around the world. I was able to obtain financial reporting data from 5 foreign offices and then consolidate their data with 3 domestic USA offices to prepare a consolidated financial statement.Less Appropriate: Translating the financial value for consulting services could be a bit challenging because that required human interaction and judgement. It would have been great to be able to set up some software to be able to interpret this and let it run for all future project work revenue projection.
Anonymous | TrustRadius Reviewer

SAP Crystal

Crystal reports is a great Business Intelligence tool for any midsize business that prefers to keep its data in-house instead of in the cloud. The learning curve for parsing data source and creating first reports could be a bit steep at the beginning, but then the cost savings are invaluable. The reports generated by Crystal are easily manipulated according to different requirements and further analyzed by the recipients.
Frank Hunt | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Oracle Hyperion
7.4
SAP Crystal
8.0
Pixel Perfect reports
Oracle Hyperion
7.2
SAP Crystal
8.4
Customizable dashboards
Oracle Hyperion
7.1
SAP Crystal
7.7
Report Formatting Templates
Oracle Hyperion
7.8
SAP Crystal
7.8

Ad-hoc Reporting

Oracle Hyperion
7.6
SAP Crystal
7.7
Drill-down analysis
Oracle Hyperion
8.3
SAP Crystal
7.3
Formatting capabilities
Oracle Hyperion
7.7
SAP Crystal
8.1
Integration with R or other statistical packages
Oracle Hyperion
7.3
SAP Crystal
7.7
Report sharing and collaboration
Oracle Hyperion
7.0
SAP Crystal
7.8

Report Output and Scheduling

Oracle Hyperion
6.8
SAP Crystal
8.2
Publish to Web
Oracle Hyperion
6.4
SAP Crystal
7.9
Publish to PDF
Oracle Hyperion
6.5
SAP Crystal
8.9
Report Versioning
Oracle Hyperion
7.1
SAP Crystal
7.8
Report Delivery Scheduling
Oracle Hyperion
7.4
SAP Crystal
8.3
Delivery to Remote Servers
Oracle Hyperion
SAP Crystal
8.1

Data Discovery and Visualization

Oracle Hyperion
7.1
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Oracle Hyperion
6.9
SAP Crystal
7.6
Location Analytics / Geographic Visualization
Oracle Hyperion
7.3
SAP Crystal
7.3
Predictive Analytics
Oracle Hyperion
7.2
SAP Crystal
7.8

Access Control and Security

Oracle Hyperion
7.3
SAP Crystal
7.9
Multi-User Support (named login)
Oracle Hyperion
7.3
SAP Crystal
7.8
Role-Based Security Model
Oracle Hyperion
6.6
SAP Crystal
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Oracle Hyperion
7.4
SAP Crystal
7.8
Single Sign-On (SSO)
Oracle Hyperion
7.9
SAP Crystal
8.0

Mobile Capabilities

Oracle Hyperion
5.6
SAP Crystal
7.4
Responsive Design for Web Access
Oracle Hyperion
6.1
SAP Crystal
7.7
Dedicated iOS Application
Oracle Hyperion
5.0
SAP Crystal
6.9
Dedicated Android Application
Oracle Hyperion
5.0
SAP Crystal
7.2
Dashboard / Report / Visualization Interactivity on Mobile
Oracle Hyperion
6.2
SAP Crystal
7.6

Budgeting, Planning, and Forecasting

Oracle Hyperion
8.2
SAP Crystal
Long-term financial planning
Oracle Hyperion
8.4
SAP Crystal
Financial budgeting
Oracle Hyperion
8.5
SAP Crystal
Forecasting
Oracle Hyperion
8.2
SAP Crystal
Scenario modeling
Oracle Hyperion
7.5
SAP Crystal
Management reporting
Oracle Hyperion
8.5
SAP Crystal

Consolidation and Close

Oracle Hyperion
7.8
SAP Crystal
Financial data consolidation
Oracle Hyperion
8.3
SAP Crystal
Journal entries and reports
Oracle Hyperion
7.9
SAP Crystal
Multi-currency management
Oracle Hyperion
8.2
SAP Crystal
Intercompany Eliminations
Oracle Hyperion
7.7
SAP Crystal
Minority Ownership
Oracle Hyperion
7.4
SAP Crystal
Local and consolidated reporting
Oracle Hyperion
7.8
SAP Crystal
Detailed Audit Trails
Oracle Hyperion
7.6
SAP Crystal

Financial Reporting and Compliance

Oracle Hyperion
8.2
SAP Crystal
Financial Statement Reporting
Oracle Hyperion
8.5
SAP Crystal
Management Reporting
Oracle Hyperion
8.4
SAP Crystal
Excel-based Reporting
Oracle Hyperion
8.9
SAP Crystal
Automated board and financial reporting
Oracle Hyperion
7.7
SAP Crystal
XBRL support for regulatory filing
Oracle Hyperion
7.5
SAP Crystal

Analytics

Oracle Hyperion
7.5
SAP Crystal
Personalized dashboards
Oracle Hyperion
8.0
SAP Crystal
Color-coded scorecards
Oracle Hyperion
7.3
SAP Crystal
KPIs
Oracle Hyperion
7.4
SAP Crystal
Cost and profitability analysis
Oracle Hyperion
7.8
SAP Crystal
Key Performance Indicator setting
Oracle Hyperion
7.2
SAP Crystal
Benchmarking with external data
Oracle Hyperion
7.4
SAP Crystal

Integration

Oracle Hyperion
8.0
SAP Crystal
Flat file integration
Oracle Hyperion
8.2
SAP Crystal
Excel data integration
Oracle Hyperion
8.5
SAP Crystal
Direct links to 3rd-party data sources
Oracle Hyperion
7.3
SAP Crystal

Application Program Interfaces (APIs) / Embedding

Oracle Hyperion
SAP Crystal
6.9
REST API
Oracle Hyperion
SAP Crystal
7.4
Javascript API
Oracle Hyperion
SAP Crystal
6.8
iFrames
Oracle Hyperion
SAP Crystal
7.1
Java API
Oracle Hyperion
SAP Crystal
6.6
Themeable User Interface (UI)
Oracle Hyperion
SAP Crystal
6.9
Customizable Platform (Open Source)
Oracle Hyperion
SAP Crystal
6.6

Pros

Oracle Hyperion

  • This product handles budgeting by Employee and/or Position very well. It is highly flexible and allows Hyperion administrators the ability to develop a planning application that fits a variety of different business needs.
  • It is great at calculating benefits using business rules to automate the population of these fringe costs in the overall budget planning process. This greatly reduces user error.
  • It allows you to seed the operating budget based on changes to key drivers, such as percentage increases, flat dollar increases and more detailed changes using business rules.
  • Allows visibility into the plans for each unit across the organization, rolled up into an overall budget for the campus.
  • It handles the creation of budgets with multiple chartfield segments or dimensions, which most other budgeting systems cannot handle well. It can aggregate these very quickly.
Teal Sexton | TrustRadius Reviewer

SAP Crystal

  • Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
  • Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
  • It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.
Rohit Narang | TrustRadius Reviewer

Cons

Oracle Hyperion

  • One pain point for us is the consolidation and translation process. Needing to translate the data over and over again is frustrating and there is no visibility into how many users are running a translation. If multiple users attempt to translate the same data set, say goodbye to your performance but you have no way of knowing! (Unless you want to pull up a task audit which is not a very realistic expectation). It has the been the quickest way for us to bring the system to it's knees. The consolidation process performs in direct correlation to the complexity of the calculation/consolidation rules. So, while the product is extremely flexible, you still have to be careful how you design your rules and calculations to make sure that you do it on the smallest subset of data as possible to avoid large processing times. This makes sense, but requires some significant expertise that most organizations do not have in-house.
  • The Hyperion Financial Reporting product is ridiculously outdated and clunky to use. The interface for designing reports is not intuitive, and not easy to modify once a report is built. I think there must be a strategic decision to move away from it and go to something more like Oracle BI because I just can't understand why in the world they don't update the reporting product. It also requires a significant level of expertise to be able to use. Not a great solution at all if you want multiple end-users to create reports in something other than Excel. Nobody except the HFM admin (which I used to be) in our company even touches this module.
  • Another pain point is the amount of IT support that is required to run this thing, and again, specialized knowledge of Hyperion products and how they work is required for IT to adequately support it. This goes for application servers and the Oracle database that the applications are running on.
Matt Downing | TrustRadius Reviewer

SAP Crystal

  • The option to export to Excel is very picky about report format to get a clean export. Once you know the tricks for setting up a report for this export, it's not hard to do, but it can be very tedious if the report has a lot of elements. This is the way it's been for years and SAP has indicated that it's not something that's going to be changed.
  • Crystal requires that a user knows how the data they're reporting on is configured in the database - it's not really suited for a "casual" user, but for someone with at least some technical skills in relation to databases. This is not something that can or should necessarily be changed, but it is something that potential users need to be aware of.
  • Other than new types of database connections, SAP has indicated that they will not be upgrading any functionality in "classic" Crystal. They instead have chosen to focus on upgrades to Crystal for Enterprise. The problem with that is that it requires the SAP BI Platform - either SAP BusinessObjects or SAP Crystal Reports Server.
  • One of the major things that's not being upgraded is the Charting libraries, which were last updated in the early 2000's, before SAP purchased Crystal. So, Crystal doesn't have newer chart types available.
Dell Stinnett-Christy | TrustRadius Reviewer

Likelihood to Renew

Oracle Hyperion

Oracle Hyperion 5.0
Based on 1 answer
We're in the middle of the road because we are not sure that other products on the market fit the bill for what we need yet. Hyperion is expensive and burdensome from an administrator and maintenance standpoint, but it still seems to be the best solution for what we need. Show us an equally capable SaaS consolidation product and we'll talk again.
Matt Downing | TrustRadius Reviewer

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.
David Deitch | TrustRadius Reviewer

Usability

Oracle Hyperion

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.1
Based on 22 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss | TrustRadius Reviewer

Support Rating

Oracle Hyperion

Oracle Hyperion 8.0
Based on 1 answer
The premium support team provides much needed dedicated customer service which we are after for what we have paid for this service. We are satisfied with the service and support and do not have any instance where there was an issue that requires escalation to get the right support team. Though the incidence of major issues that requires the premium support are less, we prefer to keep this as a safety net.
Anonymous | TrustRadius Reviewer

SAP Crystal

SAP Crystal 3.9
Based on 15 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

Implementation Rating

Oracle Hyperion

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.8
Based on 14 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

Oracle Hyperion

I use Oracle Hyperion Enterprise Performance Mangement because the company I work at requires me to use it in the Financial Planning sector as most of their data is stored in it. I am open minded and ready to use other performance management tools created by Oracle if my work permits.
Ricky Bhatia | TrustRadius Reviewer

SAP Crystal

As I said before I never used a reporting tool before Crystal Reports but I have since used SSRS. Crystal Reports blows SSRS out of the water. The reports look nicer and it was easier, faster, and better to create a report in Crystal Reports. Prior to using Crystal Reports I wrote reports by coding them using RPG on the iSeries. I could never go back to doing that.
Janet Fawcett | TrustRadius Reviewer

Return on Investment

Oracle Hyperion

  • Oracle Hyperion allows us to automate and consolidate financial data that used to be performed manually in spreadsheets. From that perspective the ROI is huge.
  • Oracle Hyperion functionality is extensive and allows us to perform most functions for planning, consolidating and reporting on our financial data.
  • One negative with Oracle Hyperion is that it is complicated to implement and maintain. It takes expertise at all levels (infrastructure and management) to realize the benefits from it.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Employee Empowerment - Now that our Crystal Reports are written and published, all of our team members have access to run the same reports across the company. Previously, there was only 1 point person in charge of running reports, which took a lot of time away from other job duties.
  • Increased Employee Efficiency - One of the Crystal Reports my company uses has allowed me to take a task that took 3 days to complete and cut the time down to 4 hours. There was a lot of manual data collection and calculations that were done, which has also led to less errors.
  • Accurate real-time data - Since Crystal Reports are very quick to run, we are able to give real time data to our customers rather than maintaining oudated databases in other systems such as Excel.
Shannon Odland | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Hyperion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Hyperion Editions & Modules

Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 - Full version$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
SAP Crystal Reports Viewer 2020$04
SAP Crystal Reports 2020 - Upgrade$2954
  1. per user
  2. per named user
  3. per 5 concurrent users
  4. per user
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Rating Summary

Likelihood to Recommend

Oracle Hyperion
7.8
SAP Crystal
8.1

Likelihood to Renew

Oracle Hyperion
5.0
SAP Crystal
10.0

Usability

Oracle Hyperion
SAP Crystal
8.1

Reliability and Availability

Oracle Hyperion
SAP Crystal
8.0

Performance

Oracle Hyperion
SAP Crystal
8.0

Support Rating

Oracle Hyperion
8.0
SAP Crystal
3.9

In-Person Training

Oracle Hyperion
SAP Crystal
10.0

Implementation Rating

Oracle Hyperion
SAP Crystal
8.8

Scalability

Oracle Hyperion
SAP Crystal
7.0

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