Oracle Identity Management vs. Tivoli Identity Manager (legacy)

Oracle Identity Management is a great product, especially when working with multiple directories. It is best suited in a company that has multiple business divisions catering to different objectives. And not all companies would be able to utilize all of its features, especially if the users base is too small or the business model is restricted into one area.

Incentivized

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Incentivized

• Simple installation
• Good user experience
• Stable performance

Incentivized

• Fully customizable
• Automate various portions of various applications
• Great at Access Management (but also Release, Change, Event, etc)

Incentivized

• The entitlements catalog was not robust enough for our needs. We ended up keeping an internal system to catalog our entitlements. This meant more integration code was necessary than we'd like.
• We evaluated the access request functionality, but again, it was not flexible enough and had a bunch of strange quirks (unnecessary button presses, etc).
• OIA was pretty slow and users would complain about it repeatedly. We tried working with Oracle to improve the performance, but didn't get anywhere after months of troubleshooting.

Incentivized

• Sometimes it feels unresponsive and we have to restart the services.

Incentivized

Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Incentivized

I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.

Incentivized

I haven't used anything but Tivoli in this space.

Incentivized

• Oracle Identity Management is a great product, catering to the business needs.
• Not all features of the OIM suite are applicable to all companies, thus having an impact on ROI.
• Overall it is a great product that handles a large company's identity management requirements like a pro.

Incentivized

• Single sign on and web-threat protection
• Cutting down time to enter multiple usernames and passwords
• Cutting support call times across multi apps

Incentivized