Oracle JD Edwards World vs. Viewpoint Vista

The payables module is great, easy access to what we owe and what we have paid to vendors. The flipside to this is the amount of invoices we have on certain accounts that we can't always access. The financial reports come out nicely and are easy to view, the easy accessibility to our users country-wide is nice.

Incentivized

The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.

Incentivized

• It is very strong for reporting. Any business data can be generated in the form of reports. Automation can be achieved to send notifications to users by email.
• From an implementation point of view the time spent in developing and implementing a new process is reduced and easy.
• There is a huge flexibility to customize it as per you business needs.

Incentivized

• New employee on-boarding and personnel management
• Full spectrum accounting management (AP/AR/Payroll)
• Project management from contract award through project close-out
• Data security management, reporting and anlysis
• Equipment full lifespan management for costs, revenue and location tracking
• User Database allows for built-in customization capabilities to fit the most unique business requirements

• One issue is the number of records I can access, wish it was more
• We have large vendors with thousands of invoices, and I can't always get to them due to size.
• Sometimes hard to change reports.

Incentivized

• Its history is that most entries are transaction-based, requiring batch processing. Some of these could be moved to background batch processing so the batching would be more transparent to the user.
• More data needs to be available on mobile devices. They are making a move in this direction, which is good.
• Some screens allow flexibility of viewing data in grid views, but the export of this data to Excel could be improved. This is mostly seen in Workcenters.

It's very customizable and accessible outside of Vista itself (SQL, Excel, home grown programs, etc.), but Viewpoint is very slow at fixing bugs and adding suggestions from their suggestion box. If this last area was better, I would have given this a 9 or 10.

I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.

Incentivized

Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time

No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal

Support has deteriorated greatly than what it was years ago when we joined. We always used to get a call back same day and within an hour or so for critical issues. Sometimes now it's no response or very delayed. Knowledge of the support team is also lacking. Many issues we figure out workarounds ourselves instead of calling

I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.

Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.

The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.

Incentivized

No other products.

Incentivized

I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go

Incentivized

I wasn't part of the integration.

Incentivized

For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.

I wasn't part of the integration.

Incentivized

• It's amazing for managing your business

Incentivized

• we are still working through connectivity issues which pretty much puts us dead in the water when we lose internet
• The standard reports that are a part of Vista need to be finagled for us to us them. They don't have all of the parameters and/or prompts that we need to report on

Incentivized