<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
96 Ratings

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Likelihood to Recommend

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

Oracle Sales Cloud seems well suited for organizations not ready to jump into the salesforce.com ocean. It allows for customization and is far more user-friendly than older platforms (i.e., CRM On Demand), but it doesn't seem to fully account for all groups within the company (i.e., lack of an actual campaign object).
No photo available

Pros

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

  • Lead tracking
  • Lead generation
  • Lead segmentation
Alina Hera profile photo

Cons

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

  • Issues when importing data
  • Error messages aren't specific enough to identify problems all the time
Alina Hera profile photo

Alternatives Considered

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads debated which software to go with and in the end we all agreed on Oracle Sales Cloud because it addressed the needs of all the different departments that now utilise the software.
Alina Hera profile photo

Return on Investment

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

  • Sales increased because we have been able to better identify leads and especially identify when to engage with them and how.
  • Better able to assess which partners should be focusing on which products.
  • Easier to manage compensation.
Alina Hera profile photo

Pricing Details

Oracle Engagement Cloud (formerly Oracle Sales Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison