Oracle Sales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Sales
Score 7.7 out of 10
N/A
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
$65
Per User Per Month
Pricing
Oracle Sales
Editions & Modules
Professional
$65.00
Per User Per Month
Standard
$100.00
Per User Per Month
Enterprise
$200.00
Per User Per Month
Premium
$300.00
Per User Per Month
Offerings
Pricing Offerings
Oracle Sales
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle Sales
Considered Both Products
Oracle Sales
Chose Oracle Sales
I prefer Oracle CX Sales rather than IBM CPQ since the latter has few capabilities and lacks robust single sign-on capabilities.
Chose Oracle Sales
Oracle CX Sales was a comprehensive package just because of the modules offered. Compared to the products we evaluated and the in-house solutions we had, including maintaining data on excel and access databases, Oracle CX Sales was a breath of fresh air, considering we got a …
Chose Oracle Sales
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
Chose Oracle Sales
I've used Salesforce and Hubspot. Every customer relationship management software has its pros and cons, but Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) stacks up really well against the competition. Its data visualization tools are way superior, …
Chose Oracle Sales
Engagement Cloud could be a competitor but also work in tandem by pulling together multiple disparate types of systems into one cohesive platform. Salesforce is just a better product for UI, but Engagement may be better suited for the backend.
Chose Oracle Sales
Oracle Engagement Cloud (formerly Oracle Sales Cloud) is like most other Oracle applications in my experience. It is a robust, powerful tool at the core, but it's a little rough around the edges and requires frequent bug fixes, patches, etc. Our company ultimately decided to …
Chose Oracle Sales
Half the price for the same functionality made the decision a no-brainer.
Chose Oracle Sales
We had an individual here who had a lot of experience working for Oracle. She was able to bring her knowledge from working with her peers and get it installed to where we were in a position to take advantage of the services. We started using this over 5+ years ago so it has …
Chose Oracle Sales
The belief was having all Oracle products would make it more seemless and easier to use. I am not sure that has been the case. Salesforce.com user experience is simply better and all the integrations could have been done with them.
Chose Oracle Sales
It has better reporting capabilities and allow for more customization in regards to switching layouts between security roles or conditions. Also allows for more flexibility with customizations written in code. However, it's not always as user friendly in terms of search, …
Chose Oracle Sales
The 360 view of the customer.
Chose Oracle Sales
I find lightning to be far superior in terms of ease of use, scrubbing, ease of access to information.
Chose Oracle Sales
Everything within Engagement Cloud is built by Oracle and Salesforce refers to its partners to fill the gaps.
Chose Oracle Sales
Oracle Engagement Cloud was the only software that was all inclusive. There is contact management, lead sharing, sales tracking, lots of various reports and a helpful dashboard that blew everyone else out of the water!
Chose Oracle Sales
We previously used a custom built CRM. Oracle CRM blows the old system out of the water.
Chose Oracle Sales
We evaluated SalesForce at the time OSC was selected. We found OSC to be a better fit for our business needs.
Chose Oracle Sales
I have worked with X2CRM and have been exposed to Accelo, Salesforce and MS Dynamics. I feel Oracle Sales Cloud is the standard to be met for SMB customers looking to scale quickly and efficiently. I believe it is the best solution for Mid-market and enterprise customer because …
Chose Oracle Sales
From a user perspective, Oracle Sales Cloud stacks up very well to Salesforce. The amount of native pre-built connectors for the different pillars is attractive from a setup perspective as well as a pricing perspective. The mobility of Oracle Sales Cloud trumps the SFDC
Chose Oracle Sales
We're currently using a heavily customized instance of Oracle CRM OnDemand, which is quickly reaching the end of its effective life. We also evaluate salesforce.com before selecting Oracle Sales cloud, largely for financial (rather than functionality) reasons.
Chose Oracle Sales
SFDC requires a lot of apps added and the reporting functionality out of the box is not as easy to use.
Chose Oracle Sales
This is Oracle's new and best of breed CRM
Chose Oracle Sales
Clients considered JDEdwards solution for sales because they had used it before moving to Oracle Fusion Cloud but the unreliability of JDEdwards was a big red flag which prompted them to move to Oracle Sales Cloud.
Chose Oracle Sales
Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads …
Top Pros
Top Cons
Features
Oracle Sales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle Sales
8.5
15 Ratings
10% above category average
Customer data management / contact management9.015 Ratings
Workflow management8.415 Ratings
Territory management8.514 Ratings
Opportunity management9.013 Ratings
Integration with email client (e.g., Outlook or Gmail)8.413 Ratings
Contract management8.712 Ratings
Quote & order management8.014 Ratings
Interaction tracking8.114 Ratings
Channel / partner relationship management8.212 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle Sales
8.6
13 Ratings
14% above category average
Case management8.513 Ratings
Call center management8.511 Ratings
Help desk management8.811 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle Sales
8.4
12 Ratings
11% above category average
Lead management9.212 Ratings
Email marketing7.710 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle Sales
8.8
12 Ratings
15% above category average
Task management9.212 Ratings
Billing and invoicing management8.02 Ratings
Reporting9.212 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle Sales
8.7
14 Ratings
13% above category average
Forecasting8.613 Ratings
Pipeline visualization8.613 Ratings
Customizable reports9.014 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Sales
8.9
15 Ratings
16% above category average
Custom fields9.215 Ratings
Custom objects8.915 Ratings
Scripting environment9.113 Ratings
API for custom integration8.414 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Sales
8.3
16 Ratings
0% below category average
Single sign-on capability7.715 Ratings
Role-based user permissions8.915 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle Sales
8.2
11 Ratings
12% above category average
Social data8.411 Ratings
Social engagement8.011 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Sales
8.6
12 Ratings
18% above category average
Marketing automation8.312 Ratings
Compensation management8.910 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle Sales
8.4
13 Ratings
11% above category average
Mobile access8.413 Ratings
Best Alternatives
Oracle Sales
Small Businesses
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
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All AlternativesView all alternatives
User Ratings
Oracle Sales
Likelihood to Recommend
8.0
(38 ratings)
Usability
7.6
(11 ratings)
Performance
8.0
(1 ratings)
Support Rating
7.8
(11 ratings)
Online Training
8.0
(1 ratings)
Implementation Rating
7.0
(1 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
Ease of integration
5.0
(16 ratings)
Professional Services
10.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
User Testimonials
Oracle Sales
Likelihood to Recommend
Oracle
Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
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Pros
Oracle
  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
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Cons
Oracle
  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
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Usability
Oracle
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
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Performance
Oracle
Some of the more complex customer reports we have created are slow to run at times.
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Support Rating
Oracle
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
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Online Training
Oracle
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
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Implementation Rating
Oracle
If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
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Alternatives Considered
Oracle
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
Read full review
Contract Terms and Pricing Model
Oracle
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
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Return on Investment
Oracle
  • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
  • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
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ScreenShots

Oracle Sales Screenshots

Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability