Oracle Utilities Work and Asset Management vs. Spiceworks Help Desk
Oracle Utilities Work and Asset Management vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oracle Utilities Work and Asset Management | N/A | Oracle Utilities Work and Asset Management is a recognized, enterprise-level asset management solution, for hardware and physical assets of various kinds. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle Utilities Work and Asset Management | Spiceworks Help Desk | |
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Top Pros | ||
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Oracle Utilities Work and Asset Management | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 8.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle Utilities Work and Asset Management | Spiceworks Help Desk | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Oracle Utilities Work and Asset Management | Spiceworks Help Desk | |
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Likelihood to Recommend | Oracle | Spiceworks Ziff Davis |
Pros | Oracle | Spiceworks Ziff Davis |
Cons | Oracle | Spiceworks Ziff Davis |
Likelihood to Renew | Oracle No answers on this topic | Spiceworks Ziff Davis |
Usability | Oracle No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Oracle No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Oracle No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Oracle No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Oracle | Spiceworks Ziff Davis |
Return on Investment | Oracle | Spiceworks Ziff Davis |
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