OwnBackup vs. Spanning Backup

OwnBackup has been a great investment for my nonprofit organization. However, given price there are scenarios where I would not recommend OwnBackup because there are alternatives that exist at a more modest price point. For any organization with the scale to afford the product, I think it is top of the line.

Incentivized

Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.

Incentivized

• Automatic, daily full backups of data.
• Users have access to backups
• User friendly interface

Incentivized

• Set it and forget it. Easy set up and it runs daily behind the scenes.
• Restore holds record relationships.
• Restore can merge records easily.

Incentivized

• User specific notification configuration can be improved.
• Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.

Incentivized

• Administrative users can backup multiple accounts at one time, but can only restore one account at a time.
• Management console navigation opens additional tabs, but I believe they are working to improve that.
• It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.
• Google Forms meta-data is not able to be restored to other accounts.

Incentivized

The web console is easy to use.

Incentivized

OwnBackup has been very responsive on the few occasions where we've needed help.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

The decision is a corporate office decision based on the usability and service agreements between customer and company.

Incentivized

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• Saved hours of time and agony restoring lost metadata.
• Restored important data that was deleted by mistake.
• Security and peace of mind.

Incentivized

• Allowed us to restore our data various times with minimal costs
• Gives us great piece of mind with the regular scheduled backing up
• Pretty simple to set up and configure. Easy integration with SFDC

Incentivized