7 Ratings
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Score 8.1 out of 101
60 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

GlobalProtect Mobile Security Manager

As long as you have a corporate standard it is relatively easy to configure and can be easily trained on. It falls short when there are a variety of devices and scenarios to support. The “one offs” make it more difficult to support and upgrade.
No photo available

Workspace ONE Powered by AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Pros

  • A single pane of glass in the Palo Alto ecosystem
  • A nice policy-based enforcement GUI that is easily managed
  • Many authentication configuration options supported.
  • Good technical support options with email and phone based.
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  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
Jed Tauber profile photo

Cons

  • It lags a bit on new features
  • It is best used with an entire Palo Alto environment
No photo available
  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
Abhijeet Pawar profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo

Usability

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo

Performance

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No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo

Support

No score
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No answers on this topic
Workspace ONE Powered by AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo

Implementation

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No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo

Alternatives Considered

The McAfee product really isn’t a great option. The configuration is a nightmare and requires a lot of time. The policy management has a high learning curve.
No photo available
AirWatch allows for more functionality and better management. The GUI is intuitive and easy to manage. Very simple to enroll a device once the user is created. AirWatch allowed us to create group administrators. This is a nice function that the others don't seem to have. We can create an administrator for different groups. This way they don't have full admin access over everybody, just the people that they supervise.The features are easy to access and it took very little time to enroll our company devices. All the competition seems to be missing one or two features whereas AirWatch has all of the ones that we need.
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Scalability

No score
No answers yet
No answers on this topic
Workspace ONE Powered by AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo

Return on Investment

  • It is a bit expensive to utilize to its full extent with other Palo products.
  • The GUI is nice and is easy to train on.
No photo available
  • Better management of our mobile devices
  • Better visibility on all the serial numbers and other information on the phones
  • Made mobile devices more secure throughout our organization.
  • Ability to introduce BYOD into the organization
No photo available

Pricing Details

GlobalProtect Mobile Security Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workspace ONE Powered by AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details