Likelihood to Recommend Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Read full review It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.
Read full review Pros This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices. Worked very well with existing Palo Alto devices. Another huge plus is the simplicity of managing and ease of scalability. Its cost is competitive with similar/like products available. Read full review Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA. Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware. Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes. Read full review Cons WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits. More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup. It's quite pricey, and there's no warning choice for performance on the cloud. Read full review The user interface could use a refresh. It's been a few years. Not having the ability to use an Open VPN configuration is a little disappointing. Home license is too restrictive with only 50 IPs. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review Likelihood to Renew It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Read full review Usability Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Read full review Support Rating PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Read full review The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly
Read full review Alternatives Considered We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while
TippingPoint IPS is a more dedicated product. Caveat: I used
TippingPoint over 5 years ago, so things may have changed.
Read full review Both are equally good when comparing the features,
FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .
Read full review Return on Investment As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately. If the firewall is internet facing then only we should buy WildFire Licence. WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence. Read full review Positive ROI due to the competitiveness of the product. Positive impact as the device is fully functional and easy to operate. Negative impact when it comes to log integration as it does not support industry logging standards. Read full review ScreenShots