Palo Alto Panorama vs. Rubrik

I think Palo Alto Panorama is suited for administrators of all levels because certain things can be locked down to certain permission levels. But there are executive dashboards all the way down to the weeds for the highest of administrators. This truly is a single pane of glass tool because you never have to go into the individual firewalls for anything.

Incentivized

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

• If you need to push a setting or config to multiple firewalls Panorama can do that flawlessly.
• Panorama has its logging centralized and this makes it easy to locate and reviews logs compared to having to get logs from each device.
• I love how the interface matches the interface on the firewall. This makes the learning curve less steep.
• Adding new firewalls to Panorama is super easy and not complex. Panorama can push a lot of the config and settings so you don't have to manually do it.

Incentivized

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• The ability to push out OS updates could be improved in Panorama. It has the abilities, but the use is not intuitive, to the point that we generally connect directly to the firewalls to download the OS updates directly.
• Scheduling. It would be nice to be able to schedule jobs to run at certain times. Pushing out updates, like OS updates mentioned above, can require significant bandwidth. So being able to schedule that work for hours that would not directly affect the users would be a welcome addition.
• The list of devices in the Templates tabs should be sorted the same way that he devices are grouped in the Device Group tab, rather than just alphabetical. If there was a way to chose the order of the devices, maybe by tag, that would work as well.

Incentivized

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

Panorama has given us much more than we expected and the support for the product, by Palo Alto Networks has been great. We would like to see some improvements that I mentioned in another review, like scheduling changes, but overall Panorama has provided a very capable product and we are very happy with it.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

It is a solid product, it allows me to connect multiple devices and to manage my cloud, on prem and vmware firewalling devices. I can assign roles with the required visibility depending on the users. I can also consolidate all my logs into it to have a single pane of visibility.

Incentivized

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Palo Alto has a very nice customer support. People are very nice and were quick to reply, whenever we had an issue with the subscription or the blacklist tool. There is also a great deal of information on their website that covers each and every detail about the uses and the threat signatures. The community keeps on updating their information very frequently. Small issues are easily solved from the documentation, and for other issues, the customer support service is always present. However, on Fridays it becomes a little delayed as per my observation.

Incentivized

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

Palo Alto Panorama and Junos Space Security Director have many similar features but Palo Alto Panorama excels in almost all of them. The monitoring tools in Palo Alto Panorama are easy to use and give more in-depth insight into what is going on in your network. Palo Alto's security is ranked much higher and the Web Application Security is also superior to that of the Junos counterpart.

Incentivized

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• At a previous company, I deployed Palo Alto firewalls to a data center, and 12 branch locations. This allowed us to replace MPLS links with IPSec tunnels between the sites. This resulted in significantly more throughput and soft savings of increased productivity. However, the estimated net of $220,000 in hard savings over five years is what is most impressive. I could not have effectively managed all those devices without Palo Alto Panorama.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized