Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
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Watchguard Endpoint Security
Score 8.8 out of 10
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WatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.
We had previously used Symantec Endpoint Security and found that it was less user-friendly compared to Adaptive Defense 360 [/ WatchGuard EPDR]. More importantly, [it] has provided faster updates and appears to be more effectively prepared for new threats. Combined, this saves …
When it comes to switching between clients, Adaptive Defense 360 offers a far superior management platform. Managing the machines and implementing group policies are also made simpler. Additionally, Adaptive Defense 360's whitelist is far superior to Webroot's standard …
Adaptive Defense 360 [/ WatchGuard EPDR] provides more than signature-based detections to better your endpoint security. Once in Lock mode unknown processes are blocked and we have increased protection that we didn't have before.
Adaptive Defense 360 is 100% better than SEP in my opinion. From being able to add licenses on demand, to the management capabilities and alerts. Everything is significantly better organized and has way more features and capabilities to help you protect your machines.
[Adaptive Defense 360 / WatchGuard EPDR] has improved endpoint performance compared to Symantec due to its low resource requirements. With Symantec, we noticed that when a scan was run the endpoint's response would slow noticeably whereas now the user doesn't notice a scan is …
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
I have experience with Watchguard Endpoint Security (EPDR) with small companies of five or more endpoints to large companies with hundreds of endpoints and find it well-suited for both types and everything in between. However, it is particularly good for companies with lean IT departments due to the awesomely automated and intelligent tools it provides for quick investigation and response. Also, its automated white list approval process for unknown executables is extremely fast thereby reducing and sometimes even eliminating delays that could impair employee performance.
The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
It seems the whitelisting on the cloud platform could use some work.
The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value
With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
[...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection.
For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster.
The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity.
