Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Panopto
Score 7.6 out of 10
N/A
Panopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.
$14.99
per month
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
PanoptoZoom
Editions & Modules
Pro
$14.99
per month
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
PanoptoZoom
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PanoptoZoom
Considered Both Products
Panopto
Chose Panopto
Overall, Panopto is much better organization. Their is no case against this!
Zoom

No answer on this topic

Top Pros
Top Cons
Features
PanoptoZoom
Video Marketing
Comparison of Video Marketing features of Product A and Product B
Panopto
7.0
6 Ratings
2% below category average
Zoom
-
Ratings
Video personalization7.06 Ratings00 Ratings
eCommerce6.01 Ratings00 Ratings
Support for advertisements7.01 Ratings00 Ratings
Video SEO8.02 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
Panopto
9.4
7 Ratings
39% above category average
Zoom
-
Ratings
Integration to LMS9.47 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
Panopto
8.8
10 Ratings
1% above category average
Zoom
-
Ratings
Video access controls9.09 Ratings00 Ratings
User management9.010 Ratings00 Ratings
Video link sharing10.010 Ratings00 Ratings
Internal video8.010 Ratings00 Ratings
External video8.09 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
Panopto
8.4
10 Ratings
0% above category average
Zoom
-
Ratings
Player customization7.08 Ratings00 Ratings
Embedded videos9.08 Ratings00 Ratings
Video quality / Bandwidth controls8.89 Ratings00 Ratings
Mobile compatibility9.08 Ratings00 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
Panopto
7.5
10 Ratings
0% above category average
Zoom
-
Ratings
A/B testing9.04 Ratings00 Ratings
Streaming quality reports6.04 Ratings00 Ratings
Per viewer tracking8.010 Ratings00 Ratings
Per video tracking8.010 Ratings00 Ratings
Video analytics dashboard6.38 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
Panopto
8.1
9 Ratings
4% below category average
Zoom
-
Ratings
On-Demand video7.68 Ratings00 Ratings
Live streaming7.28 Ratings00 Ratings
Impact of streaming on network8.04 Ratings00 Ratings
Video upload & format support9.08 Ratings00 Ratings
Video library / File management9.29 Ratings00 Ratings
Video portal7.88 Ratings00 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
Panopto
8.8
7 Ratings
9% above category average
Zoom
-
Ratings
Audience polling10.05 Ratings00 Ratings
Audience Q&A / Live chat7.25 Ratings00 Ratings
Video comments9.27 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Panopto
-
Ratings
Zoom
7.2
710 Ratings
12% below category average
High quality audio00 Ratings7.7704 Ratings
High quality video00 Ratings7.6706 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Panopto
-
Ratings
Zoom
7.6
698 Ratings
5% below category average
Desktop sharing00 Ratings8.1697 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Panopto
-
Ratings
Zoom
7.5
703 Ratings
6% below category average
Calendar integration00 Ratings7.5626 Ratings
Meeting initiation00 Ratings7.9685 Ratings
Record meetings / events00 Ratings7.7658 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Panopto
-
Ratings
Zoom
7.3
613 Ratings
5% below category average
Live chat00 Ratings7.4595 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Panopto
-
Ratings
Zoom
7.1
591 Ratings
5% below category average
User authentication00 Ratings6.7511 Ratings
Participant roles & permissions00 Ratings6.9565 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Panopto
-
Ratings
Zoom
5.3
15 Ratings
42% below category average
Hosted PBX00 Ratings4.68 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.010 Ratings
Directory of employee names00 Ratings6.411 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Panopto
-
Ratings
Zoom
6.7
19 Ratings
20% below category average
Answering rules00 Ratings6.510 Ratings
Call recording00 Ratings8.116 Ratings
Call park00 Ratings5.810 Ratings
Call screening00 Ratings6.510 Ratings
Message alerts00 Ratings6.314 Ratings
Business SMS/External Messaging00 Ratings6.86 Ratings
Voicemail Transcription00 Ratings7.110 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Panopto
-
Ratings
Zoom
7.4
18 Ratings
15% below category average
Mobile app for iOS00 Ratings8.016 Ratings
Mobile app for Android00 Ratings6.812 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Panopto
-
Ratings
Zoom
5.5
11 Ratings
30% below category average
Centralized communications management00 Ratings4.98 Ratings
Team messaging00 Ratings5.39 Ratings
Team document sharing00 Ratings6.79 Ratings
Call and meeting analytics00 Ratings5.09 Ratings
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PanoptoZoom
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Score 9.1 out of 10
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Flipgrid
Flipgrid
Score 1.8 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Ensemble Video
Ensemble Video
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
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User Ratings
PanoptoZoom
Likelihood to Recommend
8.1
(12 ratings)
7.0
(727 ratings)
Likelihood to Renew
-
(0 ratings)
4.3
(16 ratings)
Usability
8.0
(1 ratings)
7.0
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.0
(2 ratings)
4.7
(39 ratings)
Implementation Rating
-
(0 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
7.0
(1 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PanoptoZoom
Likelihood to Recommend
Panopto
Panopto is great if you have a lot of video content that you need to put in a central repository. It makes it easy to manage who sees it and how it is categorized. The captioning features are also really good too. For folks to view the video, they don't need a Panopto account. You can send them a direct link. If you want to upload videos, however, they will need a Panopto account. If you only have a few videos or care less about usage statistics, SharePoint may be a better file repository option
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Panopto
  • Simple to use - It really is a click-and-go system. Log in, click on record, and you're set.
  • Flexible - It allows multiple information-rich inputs to be recorded simultaneously (for example, the screen, webcams, microphones, etc.). For some demonstrations, having multiple perspectives/views can be beneficial. The ability to add multiple webcams enhanced the value of some of my recordings.
  • Reliable - This is critical when an unforeseen opportunity arises and you want to capture it visually and with audio. I had multiple experiences where a unique person was available briefly and due to Panopto's reliability, I was able to capture content that would otherwise have been seen by only those physically present at the time.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Panopto
  • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
  • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
  • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
  • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Panopto
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Panopto
Needs some work, but I'm sure improvements will come over time
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Panopto
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Panopto
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Panopto
Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
Read full review
Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Read full review
Implementation Rating
Panopto
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Panopto
Cost wise, unless you have a huge audience, Panopto is better. Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them. Kaltura - is a far superior tool, the UI is much more modern and easier for a novice user to understand, and it makes sharing videos amongst faculty much easier. The LMS integration if far smoother and the recording is much easier and faster (from within the LMS). The analytics are also present in a much cleaner and digestible way. Lastly, the quizzing feature is far more robust. Zoom - Smoother at streaming and live interactions. Stronger chat feature and supports larger audiences, it can handle over 100 HD webcams at once if needed. It does basic desktop capture and supporting audio-only formats that can easily be converted to Podcast or Soundcloud. Google Loom - This one is not listed above as it's rather new but its a FREE tool for fast video/desktop/PPT recordings and it's extremely fast and easy to share. That said it's pretty basic as far as any additional features are concerned. Post-production editing is limited to basic timeline trimming.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
Panopto
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Panopto
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Panopto
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Panopto
  • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
  • It does not require any plugins or software to watch videos, as they load up in a web browser.
  • The videos work on mobile and embed easily in courses or on websites.
  • We also enjoy the easy sharing of videos and simplified management in the web portal.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots