Pantheon vs. StreamShark Live Streaming Platform

Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.

Incentivized

For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.

• Effective use of our codebase deployment and implementation.
• The dashboard functionality and general stability and security are excellent.
• The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
• Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
• The team offers excellent assistance and help for chat.

Incentivized

• StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
• Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
• Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
• The look and feel of the GUI is user-friendly.

Incentivized

• Pricing structure has too large of a jump between Basic and Performance plans
• Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
• Pantheon site dashboard occasionally is unavailable (the site is never affected though)

Incentivized

• Multiple homepages for channels e.g. one for public and one for internal.

The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.

Incentivized

Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.

Incentivized

Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.

Incentivized

Great response times, had personal help from James when needed, felt like an extremely valued customer.

Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.

Incentivized

Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.

Incentivized

I had been researching different virtual event s and streaming platforms and kept coming up against the same problems. They either couldn't be branded, the signup flow added friction and would have caused drop off, or quality of the stream was poor. It was also important that I was able to get data and analytics from the stream. This meant that embedded YT live was out of the question because embedded YT don't always count the views. StreamShark Live Streaming Platform allowed for a solve for all of these problems.

• Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
• Website management is super easy and the hosting fee gets paid off as you save on developer hours.
• Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.

Incentivized

• This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.

Incentivized