PAR Punchh vs. SaaSquatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PAR Punchh
Score 7.4 out of 10
N/A
PAR Punchh is a loyalty solutions and empowers restaurant brands with tools to nurture customer relationships and boost revenue, integrating in-store and digital experiences.N/A
SaaSquatch
Score 8.7 out of 10
Small Businesses (1-50 employees)
SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of…N/A
Pricing
PAR PunchhSaaSquatch
Editions & Modules
No answers on this topic
Enterprise
Get a quote
varies
Professional
Get a quote
varies
Offerings
Pricing Offerings
PAR PunchhSaaSquatch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
PAR PunchhSaaSquatch
Small Businesses
Growave
Growave
Score 9.4 out of 10

No answers on this topic

Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PAR PunchhSaaSquatch
Likelihood to Recommend
9.9
(2 ratings)
8.7
(3 ratings)
Support Rating
9.9
(2 ratings)
-
(0 ratings)
User Testimonials
PAR PunchhSaaSquatch
Likelihood to Recommend
PAR Technology Corporation (ParTech)
We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
Read full review
SaaSquatch
I believe SaaSquatch is well suited for any company that wants to provide a referral and reward program to its customer and find new ways to market with other businesses. If you can find a plan that fits with a return I think this will work wonders for your operations.
Read full review
Pros
PAR Technology Corporation (ParTech)
  • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
Read full review
SaaSquatch
  • Better sales plan
  • Efficient Digital support base
  • Highly recommended referral programs
Read full review
Cons
PAR Technology Corporation (ParTech)
  • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
  • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
  • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
Read full review
SaaSquatch
  • Reporting can be improved.
  • Native Integrations only with high-level tools. Can improve by adding more tools.
  • limitations in terms of customizations
Read full review
Support Rating
PAR Technology Corporation (ParTech)
The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
Read full review
SaaSquatch
No answers on this topic
Alternatives Considered
PAR Technology Corporation (ParTech)
We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
Read full review
SaaSquatch
SaaSquatch stands unique with a few key points for us to select. It gives long-term benefits and results. We have selected this tool as it provides the major concern which our organisation had and that is being taken care of. SaaSquatch has helped in achieving the company targets on a large scale.
Read full review
Return on Investment
PAR Technology Corporation (ParTech)
  • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
  • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
Read full review
SaaSquatch
  • UI is simple and intuitive
  • Integrations with other tools like HubSpot, Marketo.
  • Costing is a bit too much w.r.t other tools in the market.
Read full review
ScreenShots

SaaSquatch Screenshots

Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management