PAR Punchh vs. WompMobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PAR Punchh
Score 7.4 out of 10
N/A
PAR Punchh is a loyalty solutions and empowers restaurant brands with tools to nurture customer relationships and boost revenue, integrating in-store and digital experiences.N/A
WompMobile
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
WompMobile enables any website to be converted to a mobile-friendly format without the need to redesign or change the desktop site. It is a turn-key mobile development solution, meaning no IT involvement is required. This solution uses a proprietary JavaScript-adaptive platform. The vendor says their customers see an increase in mobile traffic and page performance, and an average conversion rate increase of 156%. This solution offers…N/A
Pricing
PAR PunchhWompMobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PAR PunchhWompMobile
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsMobile website development consists of a one-time development fee and an ongoing monthly service fee. Prices vary depending on the size and scope of the project, website, technology, traffic and other factors.
More Pricing Information
Best Alternatives
PAR PunchhWompMobile
Small Businesses
Growave
Growave
Score 9.4 out of 10
Swiftify
Swiftify
Score 9.0 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.0 out of 10
Swiftify
Swiftify
Score 9.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.0 out of 10
Swiftify
Swiftify
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PAR PunchhWompMobile
Likelihood to Recommend
9.9
(2 ratings)
8.9
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.9
(2 ratings)
9.1
(1 ratings)
User Testimonials
PAR PunchhWompMobile
Likelihood to Recommend
PAR Technology Corporation (ParTech)
We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
Read full review
WompMobile, Inc.
At first look we were not sure if WompMobile was well suited for E-Commerce because they had very few examples of E-Commerce sites within their portfolio. We spoke with the team at WompMobile and those concerns were tossed right out the window. I can't think of any scenario where WompMobile would not be able to provide the right mobile solution.
Read full review
Pros
PAR Technology Corporation (ParTech)
  • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
Read full review
WompMobile, Inc.
  • Delivery. On time delivery of design and updates.
  • Access. Whenever we have a question or need something communication is immediate.
  • Best practices. Our speed and SEO scores are outstanding. When Google changes algorithms our mobile site is already prepped for it.
  • Maintenance. If assets pulled from our main site create problems on mobile we are informed right away.
  • Improvements. WompMobile regularly investigates and offers improvements to functionality as the mobile space develops.
Read full review
Cons
PAR Technology Corporation (ParTech)
  • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
  • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
  • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
Read full review
WompMobile, Inc.
  • Support Options. We struggled a bit with not having a 24x7 support option from WompMobile. Even though we haven't had to use it, and a global company like us would feel better with a 24x7 support option. We even expected to pay more to have that comfort for "just in case" scenarios. However, their speed in responding to your production issue has been phenomenal, and it makes you wonder if the current model is way better than a 24x7 support option where they might have to hire less costly labor who would take longer to resolve your issue.
  • Test Environment. We struggled not having our test environment connected to their test environment. They have a test environment where they show you the changes, but it's not accessible through your test environment. It's a different concept.
  • Reporting. WompMobile doesn't have a portal or dashboard for customers to see the hits and performance metrics of their site.
Read full review
Likelihood to Renew
PAR Technology Corporation (ParTech)
No answers on this topic
WompMobile, Inc.
Great solution and development team
Read full review
Support Rating
PAR Technology Corporation (ParTech)
The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
Read full review
WompMobile, Inc.
Great development support
Read full review
Alternatives Considered
PAR Technology Corporation (ParTech)
We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
Read full review
WompMobile, Inc.
I have no basis of comparison. I stumbled upon WompMobile from a mention by This American Life (I think), and worked it out with them. Looked no further
Read full review
Return on Investment
PAR Technology Corporation (ParTech)
  • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
  • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
Read full review
WompMobile, Inc.
  • Our mobile site was pretty basic, but once WompMobile changed the site, we saw increased results across our site. Our site runs smoother than before, leading to more positive customer experiences.
  • The site runs faster as well, allowing our customers to shop longer and quicker.
Read full review
ScreenShots

WompMobile Screenshots

Screenshot of Boys & Girls Club of America's website on mobile devices before and after implementing MobileOptimizeScreenshot of National Geographic's website on mobile devices before and after implementing MobileOptimizeScreenshot of Jones Soda's website on mobile devices before and after implementing MobileOptimize