What users are saying about
PathFactory
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Top Rated
133 Ratings
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Based on 133 reviews and ratings
32 Ratings
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Based on 32 reviews and ratings
Likelihood to Recommend
PathFactory
I think Pathfactory is perfect for a team that is reliant on content marketing, specifically in the B2B space. But unless you are regularly producing content and need it for lead generation, it is quite expensive. Therefore, I'd say it wouldn't be worth it unless you are feeding good content into the platform on a regular basis
Freelance Writer
TrustYouComputer Software, 51-200 employees
Upland Kapost
Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
Director of Product Marketing
Datawatch CorporationComputer Software, 51-200 employees
Feature Rating Comparison
Content Publishing
PathFactory
8.6
Upland Kapost
8.1
Content hub
PathFactory
8.8
Upland Kapost
8.0
Forms / Gated content
PathFactory
8.4
Upland Kapost
7.7
Embedded CTAs
PathFactory
8.2
Upland Kapost
7.9
Content distribution
PathFactory
9.0
Upland Kapost
9.0
Content promotion
PathFactory
9.0
Upland Kapost
8.3
Content automation
PathFactory
8.2
Upland Kapost
8.0
Content Reporting & Analytics
PathFactory
8.5
Upland Kapost
7.9
Audience profiling and targeting
PathFactory
8.3
Upland Kapost
8.0
Closed-loop tracking and reporting
PathFactory
8.0
Upland Kapost
8.0
Content performance analytics
PathFactory
8.5
Upland Kapost
7.7
Campaign optimization dashboard
PathFactory
8.9
Upland Kapost
8.0
Competitive analytics
PathFactory
—
Upland Kapost
7.9
Content Creation
PathFactory
—
Upland Kapost
8.6
Ideation
PathFactory
—
Upland Kapost
8.0
Approval workflows
PathFactory
—
Upland Kapost
8.6
Content collaboration
PathFactory
—
Upland Kapost
8.6
Content calendar
PathFactory
—
Upland Kapost
8.6
Network for content licensing/production
PathFactory
—
Upland Kapost
9.0
Pros
PathFactory
- Micro-personalized content recommendations.
- Perfect for enabling and enhancing sales pipeline.
- Pretty easy to use and roll out.
- Great support from the PathFactory - they are very helpful, quick to respond, and always up for training sessions and creating custom requests.
- Great for Inbound and Outbound Marketing.
Marketing Specialist
RefinitivFinancial Services, 10,001+ employees
Upland Kapost
- Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
- Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
- Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
Content Coordinator and Editor
SolidFire, Inc.Information Technology and Services, 201-500 employees
Cons
PathFactory
- Analytics: it is sometimes hard to get a clear overview of our KPIs because different analytics are accessible in different areas and the experience sometimes feels a bit scattered.
- Tracking: I think PathFactory could provide more clear ways of tracking activity and leads and tried-and-true strategies.
Marketing Manager
TrustYouHospitality, 51-200 employees
Upland Kapost
- Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
- System performance is somewhat slow.
- Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
Sr. Manager, Marketing Communications
ShoreTel501-1000 employees
Likelihood to Renew
PathFactory
PathFactory 8.8
Based on 5 answers
We have seen a lot of value from our team's use of Path Factory. We also like working with this vendor as they actually take our feedback and implement it on their roadmap. A great vendor with a great product

Verified User
Analyst in Marketing
Computer Software Company, 1001-5000 employeesUpland Kapost
Upland Kapost 10.0
Based on 2 answers
We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
Content Specialist
Plex Systems, Inc.Computer Software, 201-500 employees
Usability
PathFactory
PathFactory 9.2
Based on 3 answers
Overall, I think the tool is fairly easy to use to get a basic content uploaded to create a track and even the more complicated features become easier once you become familiarised with the process
Marketing Manager
RefinitivFinancial Services, 10,001+ employees
Upland Kapost
Upland Kapost 7.0
Based on 1 answer
The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.

Verified User
Account Manager in Finance and Accounting
Computer Software Company, 501-1000 employeesReliability and Availability
PathFactory
PathFactory 9.6
Based on 5 answers
I think there was only one time where we had issues reaching our account manager, otherwise PathFactory was always willing to hop on the phone to talk through strategy, to work through issues, and help build custom solutions to fit our needs. Customer service is a big selling point of PathFactory.

Verified User
Employee in Marketing
Computer Software Company, 1001-5000 employeesUpland Kapost
No score
No answers yet
No answers on this topic
Performance
PathFactory
PathFactory 9.1
Based on 5 answers
The analytics and reports feature is fairly new and have proved very popular with many areas of our business and is growing in popularity. The metrics that are attainable are very insightful and provides a clear picture on the performance of the track.
Marketing Manager
RefinitivFinancial Services, 10,001+ employees
Upland Kapost
No score
No answers yet
No answers on this topic
Support Rating
PathFactory
PathFactory 9.6
Based on 4 answers
Working with the Solutions Consultants is amazing. They are extremely knowledgeable and willing to go way above and beyond - ie working in our Marketo instance to trouble shoot form issues.Love having access to chat the support team in-app. CSMs are knowledgeable and we also get to draw on the expertise of marketers inside PathFactory
Marketing Technology and Operations Manager
GlassdoorInternet, 501-1000 employees
Upland Kapost
Upland Kapost 8.3
Based on 2 answers
The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.

Verified User
Account Manager in Finance and Accounting
Computer Software Company, 501-1000 employeesIn-Person Training
PathFactory
PathFactory 8.2
Based on 1 answer
I was able to browse around the tool quite easily once some basic training was given. I learnt much from using those method and only needed further help when wanting to learn about Reports, External codes and adding forms.
Marketing Manager
RefinitivFinancial Services, 10,001+ employees
Upland Kapost
No score
No answers yet
No answers on this topic
Online Training
PathFactory
PathFactory 9.4
Based on 5 answers
The customer service, from technical through to customer success, is one of the biggest reasons I'd recommend PathFactory. This is true of their training. It can be as bespoke as you like, at least in my experience, and the team is always willing (where possible) to incorporate your suggestions.

Verified User
Director in Marketing
Computer Software Company, 51-200 employeesUpland Kapost
No score
No answers yet
No answers on this topic
Implementation Rating
PathFactory
PathFactory 8.7
Based on 5 answers
The PathFactory team was very helpful when implementing the product. They gave us a lot of recommendations on best moving forward. As a note to new users, when implementing I would make sure that you create with your team a system to make sure that the platform is scalable. My team was able to do this through creating a foldering structure, naming conventions for tracks and assets, and ensuring tagging is used on all content uploads. I would also make sure when implementing that you have an understanding of how your team will track success and that your brand team is involved to make sure that there is consistency in the look and feel of the tracks

Verified User
Analyst in Marketing
Computer Software Company, 1001-5000 employeesUpland Kapost
No score
No answers yet
No answers on this topic
Alternatives Considered
PathFactory
We also considered Uberflip for our content strategy. PathFactory appeared to be a better user experience both for the business leveraging it and for users viewing content. I have found that the features and ease of use within PathFactory make it a more robust yet simplified platform. I love how simple it is to update content assets, whereas with Uberflip it seemed a bit trickier of a process to do so. The way the content is displayed and organized is also more effective and useful within PathFactory, as things are easy to locate and leverage.

Verified User
Employee in Marketing
Professional Training & Coaching Company, 51-200 employeesUpland Kapost
Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
Director, Creative & Digital Marketing
Extreme NetworksElectrical/Electronic Manufacturing, 1001-5000 employees
Scalability
PathFactory
PathFactory 8.4
Based on 2 answers
Pathfactory is growing in popularity amongst individuals from different parts of the organisation and it would be difficult to forecast how scalable this can become
Marketing Manager
RefinitivFinancial Services, 10,001+ employees
Upland Kapost
Upland Kapost 8.0
Based on 1 answer
It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
Managing Editor
Putman MediaPublishing, 51-200 employees
Return on Investment
PathFactory
- Ability to add "contact us" forms to each content track to allow users to contact us directly when viewing a track.
- Also has a form submission happening behind the scenes that passes all submission data to our marketing automation platform for further analysis/nurturing.

Verified User
Manager in Marketing
Legal Services Company, 10,001+ employeesUpland Kapost
- It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
- By having a working one system - we all can expect the same quality newsletters versus using an outside designer.

Verified User
Employee in Marketing
Publishing Company, 1001-5000 employeesScreenshots
Pricing Details
PathFactory
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Upland Kapost
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No