Patriot Software vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Patriot Software
Score 9.0 out of 10
N/A
Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$17
per month
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
Patriot SoftwarePaycom
Editions & Modules
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
No answers on this topic
Offerings
Pricing Offerings
Patriot SoftwarePaycom
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPatriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Community Pulse
Patriot SoftwarePaycom
Top Pros
Top Cons
Features
Patriot SoftwarePaycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Patriot Software
8.3
15 Ratings
3% above category average
Paycom
7.5
367 Ratings
7% below category average
Pay calculation9.515 Ratings7.9356 Ratings
Support for external payroll vendors10.01 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.75 Ratings8.713 Ratings
Benefit plan administration6.03 Ratings7.6306 Ratings
Direct deposit files9.211 Ratings8.0357 Ratings
Salary revision and increment management8.213 Ratings7.1293 Ratings
Reimbursement management6.36 Ratings7.0197 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Patriot Software
-
Ratings
Paycom
6.9
354 Ratings
13% below category average
Employee demographic data00 Ratings7.3321 Ratings
Employment history00 Ratings6.8307 Ratings
Job profiles and administration00 Ratings6.9308 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.6309 Ratings
Organizational charting00 Ratings5.9231 Ratings
Organization and location management00 Ratings7.8267 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.7254 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Patriot Software
-
Ratings
Paycom
7.5
325 Ratings
7% below category average
Approval workflow00 Ratings7.4310 Ratings
Balance details00 Ratings7.4310 Ratings
Annual carry-forward and encashment00 Ratings7.7257 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Patriot Software
-
Ratings
Paycom
7.5
368 Ratings
8% below category average
View and generate pay and benefit information00 Ratings7.8361 Ratings
Update personal information00 Ratings8.2364 Ratings
View company policy documentation00 Ratings7.6323 Ratings
Employee recognition00 Ratings6.3174 Ratings
View job history00 Ratings7.7288 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Patriot Software
-
Ratings
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Patriot Software
-
Ratings
Paycom
6.2
315 Ratings
20% below category average
Report builder00 Ratings6.3309 Ratings
Pre-built reports00 Ratings6.4306 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Patriot Software
-
Ratings
Paycom
7.0
310 Ratings
13% below category average
New hire portal00 Ratings7.4307 Ratings
Manager tracking tools00 Ratings6.7265 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Patriot Software
-
Ratings
Paycom
5.5
179 Ratings
39% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.3166 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings6.4175 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Patriot Software
-
Ratings
Paycom
6.7
224 Ratings
17% below category average
Performance plans00 Ratings6.8207 Ratings
Performance improvement plans00 Ratings6.7196 Ratings
Review status tracking00 Ratings6.7200 Ratings
Review reminders00 Ratings7.1207 Ratings
Multiple review frequency00 Ratings6.3185 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Patriot Software
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Patriot Software
-
Ratings
Paycom
6.6
216 Ratings
16% below category average
Job Requisition Management00 Ratings6.9193 Ratings
Company Website Posting00 Ratings7.2190 Ratings
Publish to Social Media00 Ratings6.5152 Ratings
Job Search Site Posting00 Ratings6.9176 Ratings
Duplicate Candidate Prevention00 Ratings6.2163 Ratings
Applicant Tracking00 Ratings6.6199 Ratings
Notifications and Alerts00 Ratings6.1202 Ratings
Best Alternatives
Patriot SoftwarePaycom
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Patriot SoftwarePaycom
Likelihood to Recommend
9.7
(20 ratings)
6.8
(387 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.3
(20 ratings)
Usability
9.3
(10 ratings)
8.3
(23 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.8
(10 ratings)
9.0
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.8
(6 ratings)
Configurability
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.9
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(2 ratings)
User Testimonials
Patriot SoftwarePaycom
Likelihood to Recommend
Patriot Software
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Read full review
Paycom
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
Read full review
Pros
Patriot Software
  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
Patriot Software
  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
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Likelihood to Renew
Patriot Software
It works well because it is cheap for us.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
Patriot Software
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Read full review
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
Patriot Software
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
Patriot Software
No answers on this topic
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
Patriot Software
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
Patriot Software
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
Patriot Software
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
Patriot Software
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
Patriot Software
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Read full review
Paycom
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously
Read full review
Scalability
Patriot Software
No answers on this topic
Paycom
They are not able to meet our current needs
Read full review
Return on Investment
Patriot Software
  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

Patriot Software Screenshots

Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.

Paycom Screenshots

Screenshot of Screenshot of Screenshot of