PatronManager

PatronManager

6 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PatronManager	Score 8.0 out of 10	N/A	PatronManager is a nonprofit CRM that handles ticketing, subscriptions, fundraising and email marketing built on the Salesforce platform, from the company of the same name in Pittsburgh.	N/A

Pricing

PatronManager

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
PatronManager
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	PatronManager
Considered Both Products	PatronManager RS Regina Sukanick Development Director Chose PatronManager Raiser's Edge is the Ferrari of CRM software - it's beautiful and there are so many great features for all levels of giving, however, unless you are at a huge organization, this is a little too much. I loved using Little Green Light for its intuitive user friendly platform, but … Incentivized Helpful? Verified User Executive Chose PatronManager The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past. Incentivized Helpful?
Top Pros	Pro Third party apps Pro Support requests Pro Handled quickly
Top Cons	Minus Easily customizable Minus Reporting features Minus Features are difficult

Best Alternatives
	PatronManager
Small Businesses	Bloomerang Score 9.1 out of 10
Medium-sized Companies	Bloomerang Score 9.1 out of 10
Enterprises	Blackbaud CRM Score 7.5 out of 10
All Alternatives	View all alternatives

User Ratings
	PatronManager
Likelihood to Recommend	6.0 (2 ratings)

User Testimonials
	PatronManager
Likelihood to Recommend	Patron Technology PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side. Incentivized RS Regina Sukanick Development Director Read full review
Pros	Patron Technology Building custom reports is intuitive and user friendly. Integration with third party apps such as MailChimp is seamless and functional. Support requests are handled quickly, and the annual user conference offers special training and in-person demos. Incentivized Verified User Anonymous Read full review
Cons	Patron Technology Reporting features are difficult to use. Built for orgs that have IT management, challenging at a small shop. Not easily customizable. Incentivized RS Regina Sukanick Development Director Read full review
Alternatives Considered	Patron Technology The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past. Incentivized Verified User Anonymous Read full review
Return on Investment	Patron Technology PatronManager has saved us a lot of money compared to former ticketing software (Vendini). PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep. Incentivized RS Regina Sukanick Development Director Read full review
ScreenShots