Paychex Flex vs. Sparkrock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paychex Flex
Score 6.6 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Sparkrock
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Sparkrock’s cloud-enabled solution helps organizations manage their finance and accounting, human resources and payroll, human services case management, and donor and fundraising activities. According to the vendor, key benefits and features include: Finance Management with capabilities to help organizations increase transparency and reduce risk. Workforce Management to help front-line employees deliver services to clients, with tools that help them to be…N/A
Pricing
Paychex FlexSparkrock
Editions & Modules
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Paychex FlexSparkrock
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequired$50,000 per installation
Additional Details
More Pricing Information
Features
Paychex FlexSparkrock
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paychex Flex
6.6
247 Ratings
17% below category average
Sparkrock
-
Ratings
Employee demographic data8.0197 Ratings00 Ratings
Employment history8.1220 Ratings00 Ratings
Job profiles and administration6.8155 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.3154 Ratings00 Ratings
Organizational charting1.01 Ratings00 Ratings
Organization and location management7.9138 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.4132 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paychex Flex
8.5
288 Ratings
6% above category average
Sparkrock
9.4
3 Ratings
26% above category average
Pay calculation9.0271 Ratings9.03 Ratings
Off-cycle/On-Demand payment9.1136 Ratings00 Ratings
Benefit plan administration7.2156 Ratings9.02 Ratings
Direct deposit files9.2270 Ratings10.03 Ratings
Salary revision and increment management8.5193 Ratings00 Ratings
Reimbursement management8.0105 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paychex Flex
7.0
144 Ratings
14% below category average
Sparkrock
-
Ratings
Approval workflow6.3102 Ratings00 Ratings
Balance details7.5136 Ratings00 Ratings
Annual carry-forward and encashment7.3110 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paychex Flex
8.5
249 Ratings
4% above category average
Sparkrock
-
Ratings
View and generate pay and benefit information8.6228 Ratings00 Ratings
Update personal information9.0239 Ratings00 Ratings
View company policy documentation7.7111 Ratings00 Ratings
View job history8.7168 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paychex Flex
7.8
40 Ratings
0% above category average
Sparkrock
-
Ratings
Tracking of all physical assets7.840 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paychex Flex
6.0
164 Ratings
23% below category average
Sparkrock
-
Ratings
Report builder5.7134 Ratings00 Ratings
Pre-built reports6.8154 Ratings00 Ratings
Ability to combine HR data with external data5.583 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paychex Flex
7.9
158 Ratings
2% below category average
Sparkrock
-
Ratings
New hire portal8.0151 Ratings00 Ratings
Manager tracking tools7.8100 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paychex Flex
8.4
59 Ratings
8% above category average
Sparkrock
-
Ratings
Job Requisition Management9.732 Ratings00 Ratings
Company Website Posting9.830 Ratings00 Ratings
Publish to Social Media6.823 Ratings00 Ratings
Job Search Site Posting6.730 Ratings00 Ratings
Duplicate Candidate Prevention6.828 Ratings00 Ratings
Applicant Tracking9.633 Ratings00 Ratings
Notifications and Alerts9.853 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
10.0
2 Ratings
31% above category average
API for custom integration00 Ratings10.02 Ratings
Plug-ins00 Ratings10.02 Ratings
Security
Comparison of Security features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.5
5 Ratings
15% above category average
Single sign-on capability00 Ratings10.04 Ratings
Role-based user permissions00 Ratings9.05 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.0
4 Ratings
25% above category average
Dashboards00 Ratings9.03 Ratings
Standard reports00 Ratings9.04 Ratings
Custom reports00 Ratings9.03 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
8.8
5 Ratings
14% above category average
Accounts payable00 Ratings10.05 Ratings
Accounts receivable00 Ratings9.05 Ratings
Global Financial Support00 Ratings10.01 Ratings
Primary and Secondary Ledgers00 Ratings10.01 Ratings
Journals and Reconciliations00 Ratings9.01 Ratings
Configurable Accounting00 Ratings10.01 Ratings
Standardized Processes00 Ratings9.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.3
2 Ratings
17% above category average
Inventory tracking00 Ratings9.02 Ratings
Automatic reordering00 Ratings10.01 Ratings
Location management00 Ratings9.01 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.6
1 Ratings
26% above category average
Billing Management00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings9.01 Ratings
Travel & Expense Management00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings9.01 Ratings
Period Close00 Ratings10.01 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.4
1 Ratings
21% above category average
Budgeting and Forecasting00 Ratings10.01 Ratings
Project Costing00 Ratings9.01 Ratings
Cost Capture00 Ratings10.01 Ratings
Capital Project Management00 Ratings9.01 Ratings
Customer Contract Compliance00 Ratings9.01 Ratings
Project Revenue Recognition00 Ratings10.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.3
1 Ratings
21% above category average
Award Lifecycle Management00 Ratings9.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.6
1 Ratings
32% above category average
Bids Analyzed and Compared00 Ratings9.01 Ratings
Contract Authoring00 Ratings9.01 Ratings
Contract Repository00 Ratings10.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings9.01 Ratings
Supplier Management00 Ratings10.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Paychex Flex
-
Ratings
Sparkrock
9.3
1 Ratings
25% above category average
Forecasting00 Ratings9.01 Ratings
Inventory Planning00 Ratings9.01 Ratings
Performance Monitoring00 Ratings9.01 Ratings
Best Alternatives
Paychex FlexSparkrock
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Paychex FlexSparkrock
Likelihood to Recommend
7.7
(298 ratings)
9.0
(9 ratings)
Likelihood to Renew
9.0
(42 ratings)
9.1
(1 ratings)
Usability
7.9
(240 ratings)
9.0
(1 ratings)
Availability
9.3
(10 ratings)
-
(0 ratings)
Performance
9.1
(10 ratings)
-
(0 ratings)
Support Rating
7.7
(245 ratings)
9.0
(1 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
7.1
(4 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
-
(0 ratings)
Configurability
7.6
(8 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
9.3
(10 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(31 ratings)
-
(0 ratings)
Vendor pre-sale
9.2
(32 ratings)
-
(0 ratings)
User Testimonials
Paychex FlexSparkrock
Likelihood to Recommend
Paychex, Inc.
In my experience, Paychex Flex is well suited for small to medium sized businesses. It has been helpful in streamlining the onboarding process and it is easy to update and maintain employee profiles and records. It has worked will in a non-profit environment where there is clergy pay and housing, which can get quite complicated. I cannot think of a scenario where it would be less appropriate.
Read full review
Sparkrock
For all companies that want to improve the performance of their employees and increase productivity, this software helps all daily business tasks to be executed on time efficiently and smoothly. A very useful program that's why we don't stop using it.
Read full review
Pros
Paychex, Inc.
  • I like I can enter payroll and if I need to leave the program, I can resume at a later time and my information is saved.
  • I like the analytics & reports features.
  • I like how all my employees have easy access to their portal.
Read full review
Sparkrock
  • Data collection - the system is robust and we can tailor it to collect the information we need.
  • Easily configurable - the system is easy to configure to meet our specific business needs.
  • Reporting and data extraction - the system allows for easy access to information that helps inform business decisions.
Read full review
Cons
Paychex, Inc.
  • Reporting writing is difficult to figure out
  • Employee turnover inside Paychex was a problem, until we were assigned to Neil Williams - since that time it has settled down
  • Pressure to convert personal connection with payroll advisor to using automated service
Read full review
Sparkrock
  • Many of the improvements are being met with each upgrade. Altus Dynamics has an idea portal that customers can add ideas to and vote on other customer ideas. This means that most issues that come up are resolved with each new upgrade.
Read full review
Likelihood to Renew
Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Sparkrock
We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.
Read full review
Usability
Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Read full review
Sparkrock
Complete workflow management to keep up to date and orderly the daily activities of employees. Allows for seamless cash flow, invoicing, general ledger, payroll, and inventory.
Read full review
Reliability and Availability
Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Sparkrock
No answers on this topic
Performance
Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Sparkrock
No answers on this topic
Support Rating
Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
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Sparkrock
Complete tracking of employee performance, hours worked, attendance and absences, vacations, and overtime.
Read full review
In-Person Training
Paychex, Inc.
We did online training only
Read full review
Sparkrock
No answers on this topic
Online Training
Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Sparkrock
No answers on this topic
Implementation Rating
Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Read full review
Sparkrock
No answers on this topic
Alternatives Considered
Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Sparkrock
  • Real-time data that is available at our fingertips
  • Flexibility of the system to address changing needs over time
  • Elimination of the huge administrative burdens that we were experiencing as a result of the previous system due to lack of integration
Read full review
Scalability
Paychex, Inc.
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Read full review
Sparkrock
No answers on this topic
Return on Investment
Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
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Sparkrock
  • As a technician it's hard for me to say what effect the ROI has had on our organization, however our finance team seems satisfied on it. We look forward to deploying the staff dashboards for better financial tracking throughout our whole organization.
Read full review
ScreenShots

Paychex Flex Screenshots

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Sparkrock Screenshots

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