Paychex Flex vs. WebHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paychex Flex
Score 6.7 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
WebHR
Score 8.0 out of 10
Small Businesses (1-50 employees)
WebHR is a Cloud based Social HR for SMEs that covers everything from Hire to Retire. WebHR is currently used by more than 8,000 companies in 171 countries. WebHR assists in managing the organization's most important asset - its Human Resource. Key features of WebHR: Native iOS, Android & Windows 8 Apps, Multi Platform / Multilingual Web App
$24.99
per month
Pricing
Paychex FlexWebHR
Editions & Modules
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
All Essential Modules
$ 2.00
per employee per month
Offerings
Pricing Offerings
Paychex FlexWebHR
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
Paychex FlexWebHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paychex Flex
6.7
247 Ratings
16% below category average
WebHR
8.0
2 Ratings
2% above category average
Employee demographic data8.0197 Ratings8.02 Ratings
Employment history8.0220 Ratings8.21 Ratings
Job profiles and administration6.8155 Ratings7.02 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4154 Ratings9.01 Ratings
Organizational charting1.01 Ratings8.02 Ratings
Organization and location management7.9138 Ratings8.02 Ratings
Compliance data (COBRA, OSHA, etc.)7.5132 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paychex Flex
8.5
288 Ratings
6% above category average
WebHR
8.8
1 Ratings
9% above category average
Pay calculation9.0271 Ratings10.01 Ratings
Off-cycle/On-Demand payment9.1136 Ratings00 Ratings
Benefit plan administration7.3156 Ratings9.01 Ratings
Direct deposit files9.3270 Ratings00 Ratings
Salary revision and increment management8.5193 Ratings8.01 Ratings
Reimbursement management7.9105 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paychex Flex
7.0
144 Ratings
14% below category average
WebHR
9.0
1 Ratings
11% above category average
Approval workflow6.3102 Ratings9.01 Ratings
Balance details7.5136 Ratings9.01 Ratings
Annual carry-forward and encashment7.3110 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paychex Flex
8.5
249 Ratings
5% above category average
WebHR
7.5
1 Ratings
8% below category average
View and generate pay and benefit information8.6228 Ratings8.01 Ratings
Update personal information9.0239 Ratings8.01 Ratings
View company policy documentation7.7111 Ratings7.01 Ratings
View job history8.7168 Ratings00 Ratings
Employee recognition00 Ratings7.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paychex Flex
7.8
40 Ratings
1% above category average
WebHR
-
Ratings
Tracking of all physical assets7.840 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paychex Flex
6.1
164 Ratings
22% below category average
WebHR
6.7
2 Ratings
13% below category average
Report builder5.8134 Ratings7.02 Ratings
Pre-built reports6.9154 Ratings6.41 Ratings
Ability to combine HR data with external data5.783 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paychex Flex
8.0
158 Ratings
0% below category average
WebHR
-
Ratings
New hire portal8.1151 Ratings00 Ratings
Manager tracking tools7.9100 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paychex Flex
8.5
59 Ratings
9% above category average
WebHR
-
Ratings
Job Requisition Management9.632 Ratings00 Ratings
Company Website Posting9.730 Ratings00 Ratings
Publish to Social Media6.923 Ratings00 Ratings
Job Search Site Posting6.830 Ratings00 Ratings
Duplicate Candidate Prevention6.928 Ratings00 Ratings
Applicant Tracking9.633 Ratings00 Ratings
Notifications and Alerts9.753 Ratings00 Ratings
Best Alternatives
Paychex FlexWebHR
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Paychex FlexWebHR
Likelihood to Recommend
7.7
(298 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.9
(42 ratings)
5.0
(1 ratings)
Usability
8.0
(240 ratings)
7.0
(1 ratings)
Availability
9.3
(10 ratings)
-
(0 ratings)
Performance
9.1
(10 ratings)
-
(0 ratings)
Support Rating
7.8
(245 ratings)
-
(0 ratings)
In-Person Training
4.5
(1 ratings)
-
(0 ratings)
Online Training
7.0
(4 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
-
(0 ratings)
Configurability
7.6
(8 ratings)
-
(0 ratings)
Ease of integration
9.0
(3 ratings)
-
(0 ratings)
Product Scalability
9.3
(10 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(31 ratings)
-
(0 ratings)
Vendor pre-sale
9.2
(32 ratings)
-
(0 ratings)
User Testimonials
Paychex FlexWebHR
Likelihood to Recommend
Paychex, Inc.
In my experience, Paychex Flex is well suited for small to medium sized businesses. It has been helpful in streamlining the onboarding process and it is easy to update and maintain employee profiles and records. It has worked will in a non-profit environment where there is clergy pay and housing, which can get quite complicated. I cannot think of a scenario where it would be less appropriate.
Read full review
Verge Systems
I cannot think of any scenarios where WebHR would not be appropriate. It's a good solution for any size business and I see a lot of interest in the development to continue improving the solution.
Read full review
Pros
Paychex, Inc.
  • I like I can enter payroll and if I need to leave the program, I can resume at a later time and my information is saved.
  • I like the analytics & reports features.
  • I like how all my employees have easy access to their portal.
Read full review
Verge Systems
  • Everything is clear, simple to understand, and clearly defined
  • Salary management is simple and understandable
  • Leaves management is easy to use
  • Cloud-based, and has mobile apps
Read full review
Cons
Paychex, Inc.
  • Reporting writing is difficult to figure out
  • Employee turnover inside Paychex was a problem, until we were assigned to Neil Williams - since that time it has settled down
  • Pressure to convert personal connection with payroll advisor to using automated service
Read full review
Verge Systems
  • Logging into it from our system gives an error, but after a few minutes it acknowledges me and logs in (because I am logged into our secured system)
Read full review
Likelihood to Renew
Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Verge Systems
Renewal of this product is out of my control, but if asked I would give this product a thumbs up to renew. It only gets better with time
Read full review
Usability
Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Read full review
Verge Systems
It has great functionality but it's UI is not that good
Read full review
Reliability and Availability
Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Verge Systems
No answers on this topic
Performance
Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Verge Systems
No answers on this topic
Support Rating
Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
Read full review
Verge Systems
No answers on this topic
In-Person Training
Paychex, Inc.
We did online training only
Read full review
Verge Systems
No answers on this topic
Online Training
Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Verge Systems
No answers on this topic
Implementation Rating
Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Verge Systems
No answers on this topic
Alternatives Considered
Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Verge Systems
I don't know any other products like WebHR, but I'm pretty sure it's a good solution for any organization, and it's improving constantly.
Read full review
Scalability
Paychex, Inc.
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Read full review
Verge Systems
No answers on this topic
Return on Investment
Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
Read full review
Verge Systems
  • We are too early in implementation to be able to calculate ROI but am sure we will se great benefits in efficiency during the following 6 months.
Read full review
ScreenShots

Paychex Flex Screenshots

Screenshot of Screenshot of Screenshot of

WebHR Screenshots

Screenshot of DashboardScreenshot of Payroll ModuleScreenshot of Org ChartScreenshot of Timesheet ModuleScreenshot of Employees ModuleScreenshot of Recruitment Module