Paycom vs. Paycor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Paycor
Score 7.4 out of 10
N/A
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.N/A
Pricing
PaycomPaycor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaycomPaycor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
PaycomPaycor
Considered Both Products
Paycom
Chose Paycom
ADP-Implementation was a joke, Nothing was set up correctly. They didn't pay our quarterly taxes. I had issues with every payroll run for 4 months.
Paycor-Looks like a good system but it didn't look as user-friendly as Paycom
Paylocity-Is user-friendly but not like Paycom. It was …
Chose Paycom
Paycom definitely has better technology than ADP and Paychex. I've used both ADP and Paychex for over 2 years and I've seen ADP and Paychex new platforms in 2019. ADP technology is just not there. It's bad technology with great GUI, Paychex is still the same old 2 platform …
Chose Paycom
Everything. Paycor is a mess. One of the best things about Paycom is that they have a dedicated specialist to help us with any of our requests. I find this really awesome because it allows us to communicate with someone who already has a idea of what our company is like and …
Chose Paycom
I initially thought Paycom was mountains ahead of Paycor when it came to direct deposit software. But again that was just the onboarding phase. They're quick to sell you, but once you're in [it feels like] you're [the] last priority. [I believe] Paycom doesn't take …
Chose Paycom
Paycor did not automatically calculate employee paychecks properly. Paycom has been able to do this which has saved us a ton of time. Paycor also required a lot of manual changes where Paycom has automated the process.
Chose Paycom
We selected Paycom for its functional, user-friendly platform. They continue to make improvements and add features that are beneficial to HR and Payroll professionals.
Chose Paycom
We selected Paycom due to their system being one totally organic system. We have worked with systems who purchase other modules and they do not communicate well with each other. When changes are made in Paycom they flow to all the different sections needed to ensure the …
Chose Paycom
We left our last product carrier due to the lack of support we got. We gave them a year and a half to improve before terminating our relationship. It took an average of 7 days to complete a support request (no matter the urgency).
Chose Paycom
Paycom was the service that met all of our needs at the best value. Others are more expensive or lacked all of the operational items that we wanted to cover.
Chose Paycom
Paycom is by far the best of the systems I have used. It is more intuitive and easier to navigate. ADP's systems were horrible, and their implementation and management teams are not good. I do not recommend ADP at all.
Chose Paycom
Paycom has greater functionality than the other companies, plus their application is owned/managed by Paycom and does not include external third-party software plug-ins, which is something that was very important to our company.
Paycom is far and away the easiest and most effective platform I have ever used for HRIS, Payroll, Time & Attendance, Benefits Enrollment, Performance Management, et al. It is extremely flexible with thousands of options available to customize to each organization's needs, …
Chose Paycom
Paycom solved our primary needs to pay our employees and it’s furthermore solved our so many additional HR problems as well. So it’s much more advance than the other similar software.
Chose Paycom
They are all very similar. The personal touch is where Paycom excels and that is why we choose them.
Chose Paycom
We ultimately chose Paycom because of the level of customer support and training as well as the robustness of the system. Very intuitive for the payroll and HR admin sections.
Chose Paycom
Paycom has an excellent customer support service where when you have an issue and your email/call their agents, he/she takes you through the process easily ensuring that you always have positive experience concerning the software. This makes it easy to use and also gives you …
Paycor
Chose Paycor
ADP - for me this is low threshold - anybody but ADP. It is easier to use and the customer service is about 1000% better. Paycom - did not get on with the salespeople.
Chose Paycor
Paycor's sales pitch lured our decision makers over Paycom. They promised experts in the industry which ultimately was not delivered.
Chose Paycor
I have used both Paycom and ADP Workforce Now, among 3 to 4 other products and find that they promise similarities to Paycor, but that they do not deliver. Higher Fees and less offerings. Customer Support generally is not as good as Paycor's and both made multiple errors in …
Chose Paycor
Paycor is much less expensive. But, in my opinion, Paycom had dedicated specialists that work with the client on all issues and updates. That was HUGE. I feel like I never knew how much we took that for granted. Now, I feel like we sit on hold and I believe we have to …
Chose Paycor
Paycom looks good but doesn’t deliver, they are a giant pile of crap.
ADP Workforce Now - as a small organization you will not get the attention you need. I would be on hold for 45 minutes or longer for simple questions.
Paycheck - too bare bones
UKG - I’ve never used them, …
Chose Paycor
We have used in the past ADP, we just outgrew it and needed it to do more things. Paychex, I would say we also outgrew. We are with Paycom now, we are pleased with the product and the various modules. It allows us to run reports and have our benefits and EDI feeds set up …
Chose Paycor
Paycor is clearly better in reporting, how it is built and the features it has. Our Paycom customer service was really good and that is something I still miss 4.5 years later.
Chose Paycor
Paycor is much more user-friendly and more understandable in their sections and use of each. It is a lot less confusing than the other program. The ease of just getting out training to the employees have been so simple and they are able to access from their company phones with …
Chose Paycor
We selected Paycor because it checked all of our boxes regarding Customer Service, Payroll, ATS, Benefits, and Core HR. They still have a lot of improvements to make, but we are happy to feel appreciated and heard.

The system has very little down time and outside of annoyances …
Chose Paycor
We looked at many others as well in our search. Paycor checked off all our priorities of intuitive user interface, ease of use, customer service, reporting, and other services we will be using down the line.
Chose Paycor
Number 1 reason was price - based on all the functionality, we expected Paycor to come in a lot higher from a price point perspective but it was significantly less than the other software we looked. This made me a bit nervous because of how much the price difference was (I …
Chose Paycor
Paycor has a much better support system. They have chat support and also dedicated CSMs who support you throughout your time with them. They allow for sandbox usage and also have a feature request area for users which is wonderful.
Chose Paycor
Better than ADP and Paychex, allowed for a much more comprehensive product.
Chose Paycor
We selected Paycor because of the cost savings, easy of use and capabilities.
Chose Paycor
It was much cheaper than all the other products we vetted and came with more features. We had multiple demos with all companies and the user interface and experience with Paycor always kept calling us to come back. I'm very happy we went with our decision to move forward with …
Chose Paycor
Paycor is easy to use and it can be accessed even from a mobile device and this gives you 24/7 insight to your payroll and other human resources policy. Its also affordable and the pricing plans are simple and low cost. This makes it the most preferred HR and payroll management …
Chose Paycor
It is hard to evaluate Paycor in this manner, as I had full access to the other products but do not have full access to everything Paycor offers. I was not personally responsible for the original evaluation, so I do not know what criteria was used to choose one system over the …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
PaycomPaycor
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
6.9
354 Ratings
13% below category average
Paycor
7.9
289 Ratings
1% above category average
Employee demographic data7.3321 Ratings8.4245 Ratings
Employment history6.8307 Ratings8.1261 Ratings
Job profiles and administration6.9308 Ratings8.1246 Ratings
Workflow for transfers, promotions, pay raises, etc.6.6309 Ratings7.4244 Ratings
Organizational charting5.9231 Ratings7.9194 Ratings
Organization and location management7.8267 Ratings7.8204 Ratings
Compliance data (COBRA, OSHA, etc.)6.7254 Ratings7.8181 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.5
367 Ratings
7% below category average
Paycor
8.2
302 Ratings
2% above category average
Pay calculation7.9356 Ratings8.5293 Ratings
Support for external payroll vendors6.447 Ratings8.25 Ratings
Off-cycle/On-Demand payment8.713 Ratings8.3108 Ratings
Benefit plan administration7.6306 Ratings7.5211 Ratings
Direct deposit files8.0357 Ratings8.6290 Ratings
Salary revision and increment management7.1293 Ratings8.0246 Ratings
Reimbursement management7.0197 Ratings8.157 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.5
325 Ratings
7% below category average
Paycor
7.8
231 Ratings
3% below category average
Approval workflow7.4310 Ratings8.0208 Ratings
Balance details7.4310 Ratings7.7224 Ratings
Annual carry-forward and encashment7.7257 Ratings7.7186 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.5
368 Ratings
8% below category average
Paycor
8.2
288 Ratings
1% above category average
View and generate pay and benefit information7.8361 Ratings8.1266 Ratings
Update personal information8.2364 Ratings8.4271 Ratings
View company policy documentation7.6323 Ratings8.1199 Ratings
Employee recognition6.3174 Ratings8.252 Ratings
View job history7.7288 Ratings8.1228 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.9
26 Ratings
45% below category average
Paycor
8.3
90 Ratings
7% above category average
Tracking of all physical assets4.926 Ratings8.390 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.2
315 Ratings
20% below category average
Paycor
6.8
256 Ratings
11% below category average
Report builder6.3309 Ratings6.9249 Ratings
Pre-built reports6.4306 Ratings7.1249 Ratings
Ability to combine HR data with external data5.855 Ratings6.5164 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
7.0
310 Ratings
13% below category average
Paycor
8.0
241 Ratings
0% below category average
New hire portal7.4307 Ratings8.2237 Ratings
Manager tracking tools6.7265 Ratings7.7181 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.5
179 Ratings
39% below category average
Paycor
7.9
109 Ratings
3% below category average
Corporate goal setting4.236 Ratings7.941 Ratings
Individual goal setting6.3166 Ratings7.7103 Ratings
Line-of sight-visibility4.835 Ratings8.082 Ratings
Performance tracking6.4175 Ratings7.9102 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
6.7
224 Ratings
17% below category average
Paycor
7.3
138 Ratings
8% below category average
Performance plans6.8207 Ratings7.4132 Ratings
Performance improvement plans6.7196 Ratings7.2118 Ratings
Review status tracking6.7200 Ratings7.1123 Ratings
Review reminders7.1207 Ratings7.5122 Ratings
Multiple review frequency6.3185 Ratings7.3103 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
15% below category average
Paycor
8.2
32 Ratings
4% above category average
Create succession plans/pools9.124 Ratings00 Ratings
Candidate ranking6.830 Ratings8.327 Ratings
Candidate search5.833 Ratings8.131 Ratings
Candidate development5.429 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.6
216 Ratings
16% below category average
Paycor
8.3
134 Ratings
7% above category average
Job Requisition Management6.9193 Ratings8.2109 Ratings
Company Website Posting7.2190 Ratings8.3116 Ratings
Publish to Social Media6.5152 Ratings8.399 Ratings
Job Search Site Posting6.9176 Ratings8.3106 Ratings
Duplicate Candidate Prevention6.2163 Ratings8.394 Ratings
Applicant Tracking6.6199 Ratings8.3116 Ratings
Notifications and Alerts6.1202 Ratings8.1123 Ratings
Best Alternatives
PaycomPaycor
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaycomPaycor
Likelihood to Recommend
6.8
(387 ratings)
7.3
(323 ratings)
Likelihood to Renew
8.3
(20 ratings)
9.8
(17 ratings)
Usability
8.3
(23 ratings)
7.8
(291 ratings)
Availability
9.1
(1 ratings)
10.0
(3 ratings)
Performance
8.2
(1 ratings)
10.0
(3 ratings)
Support Rating
9.0
(51 ratings)
5.4
(56 ratings)
In-Person Training
6.4
(1 ratings)
10.0
(1 ratings)
Online Training
7.3
(1 ratings)
9.4
(3 ratings)
Implementation Rating
7.8
(6 ratings)
9.1
(16 ratings)
Configurability
5.5
(1 ratings)
10.0
(3 ratings)
Ease of integration
5.5
(1 ratings)
5.0
(1 ratings)
Product Scalability
5.5
(1 ratings)
9.9
(3 ratings)
Vendor post-sale
4.9
(2 ratings)
10.0
(2 ratings)
Vendor pre-sale
8.3
(2 ratings)
10.0
(2 ratings)
User Testimonials
PaycomPaycor
Likelihood to Recommend
Paycom
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
Read full review
Paycor, Inc
It's really great for us. Our payroll administrator retired and we decided to absorb that function within HR. Paycor takes care of the taxes and much of the extra details she had done previously allowing that transition to be possible. The software is easy to use and my managers have taken on more with timesheet review. If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!
Read full review
Pros
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Paycor, Inc
  • Scheduling for management is well organized and easily visualized to ensure proper coverage while avoiding overtime or being over staffed.
  • Scheduling for the employees is user friendly. Employees can easily request and view their time off. They can also view their schedule along with their team's at any time.
  • Payroll is very streamlined. With scheduling and payroll in the same system, everything can be quickly verified for accuracy. All time sheets are kept within the system and then easily processed for payroll.
Read full review
Cons
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
Paycor, Inc
  • Customer Service is atrocious. We've had 6 Customer Success Managers in less than 3 years-hard to develop any type of rhythm in addressing and solving problems. They also utilize a ticketing system to report issues, but there is little to no communication of when tickets are actually resolved and what the resolution was-requires a ton of prodding from the client to get answers to emails.
  • Integration with third party platforms (benefits for example) is also lacking. Issues are prevalent and take excessive time to resolve.
Read full review
Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Paycor, Inc
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
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Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Paycor, Inc
Unfortunately, Paycor has a major system issue that in my opinion needs to totally be reconfigured. The benefit module is not accurate and does not work correctly. The EDI feeds do not work and took over a year to be implemented and still were not accurate
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Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
Read full review
Paycor, Inc
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Read full review
Performance
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Paycor, Inc
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
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Support Rating
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
Paycor, Inc
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
Read full review
Paycor, Inc
No answers on this topic
Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Read full review
Paycor, Inc
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Read full review
Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Read full review
Paycor, Inc
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
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Alternatives Considered
Paycom
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously
Read full review
Paycor, Inc
Paylocity was cumbersome and not very intuitive. I was constantly on the phone with them trying to figure out how to do something. I once called back 4 different times( because I didn’t believe the answer they gave me was how to do what I was asking), explained my problem the exact same way and got 4 different answers. So, I lost trust in the product and started looking for a product I could rely on.
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Scalability
Paycom
They are not able to meet our current needs
Read full review
Paycor, Inc
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
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Return on Investment
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
Paycor, Inc
  • ACA - Great. It took us approximately two hours to complete, compared to the 40+ Hours it took us in previous years.
  • Timesheet maintenance- this takes more time than it did previously.
  • Reporting - Confusing and Difficult. Very little customization and has forced us to rely less on reports.
  • Performance- Supervisors are spending 20% less time on performance reviews due to the easy of answering the questions.
Read full review
ScreenShots

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycor Screenshots

Screenshot of Real-time data insights to make critical business decisions.Screenshot of Paycor expense reportingScreenshot of Recruiting processes streamlined in PaycorScreenshot of Workforce scheduling in PaycorScreenshot of Paycor's mobile app allows employees to punch in and out from their phonesScreenshot of Paycor Home Screen